KM Middle East 2016 presentation by Faten Kharbat

1. www.km-me.com info@km-me.com 1
Knowledge Management:
CHALLENGES
CHALLENGES
&
Faten F Kharbat
Associate Professor, Al Ain University of Science & Technology KM Middle East 2016
IN EDUCATION!
A StoryFrom my first visit
to UK

2. www.km-me.com info@km-me.com 2
3
What is KM??!!
- Communication channels
- Sharing technique
- Information technology system
- SharePoint
- Documentation
- Wasting time!
- rubbish!!
4
Organization's Members
Faculty
Facility
Student
Administra2on
Management

3. www.km-me.com info@km-me.com 3
5
What is KM??!!
Knowledge Management: An Integrated Approach / Ashok Jashapara
Knowledge management represents a deliberate and systema<c approach to
ensure the full u<liza<on of the organiza<on’s knowledge base, coupled with
the poten<al of individual skills, competencies, thoughts, innova<ons, and
ideas to create a more efficient and effec<ve Organiza<on.
Knowledge management can be defined as a systema<c and integra<ve
process of coordina<ng the organiza<on-wide ac<vi<es to retrieve, use,
share, create and store knowledge, ac<onable informa<on and exper<se of
individuals and groups in pursuit of organiza<onal goals
Knowledge Management in School Education/ Eric Cheng
dzonesoftware.com
In its basic form, knowledge management is about conver<ng available raw data
into understandable informa<on.
6
What is KM??!!
Management
Facility
Student
Administra2on
Faculty

4. www.km-me.com info@km-me.com 4
7
Scott Leeb
hJp://www.tubechop.com/watch/7831190
8
What is KM??!!
Faculty
Management
Facility
Student
Administra2on

5. www.km-me.com info@km-me.com 5
Another StoryFrom my
PhD
10
What is KM??!!
Administra2on
Faculty
Management
Facility
Student

6. www.km-me.com info@km-me.com 6
11
What is KM??!!
!‫إمكانياته‬ ‫واستخدام‬ ‫بنفسه‬ ‫مشكلته‬ ‫ليحل‬ ‫الفرصة‬ ‫املشكلة‬ ‫لصاحب‬ ‫ندع‬ ‫ال‬ ‫أننا‬ ‫في‬ ‫املشكلة‬ ‫تكمن‬ ‫أحيانا‬
12
Challenges …
Knowledge itself!
‫مؤسسة‬ ‫مع‬ ‫بالتعاون‬ ‫موقع بيت.كوم‬‫يوجوف‬ ‫التوظيف‬ ‫أجل‬ ‫من‬ ‫التعليم‬ ‫ومؤسسة‬
‫صعوبات‬ ‫يواجهون‬ ‫إفريقيا‬ ‫وشمال‬ ‫األوسط‬ ‫الشرق‬ ‫منطقة‬ ‫في‬ ‫والشابات‬ ‫الشباب‬ ّ‫ن‬‫أ‬ ‫من‬ ‫بالرغم‬ ‫ّه‬‫ن‬‫أ‬ ‫إلى‬ ‫الدراسة‬ ‫نتائج‬ ‫وتشير‬
‫العالي‬ ‫التعليم‬ ‫جودة‬ ‫وانخفاض‬ ،‫جديدة‬ ‫عمل‬ ‫فرص‬ ‫وخلق‬ ‫االقتصادي‬ ‫في معدالت النمو‬ ‫حاد‬ ‫انخفاض‬ ‫في‬ ‫ّل‬‫ث‬‫تتم‬ ‫مشتركة‬
.‫العمل‬ ‫سوق‬ ‫متطلبات‬ ‫مع‬ ‫توافقه‬ ‫وعدم‬
Serafin D. Talisayon
There is a lack of consensus
and clarity in understanding
the terms ‘knowledge’ and
‘ k n o w l e d g e
management’ (epistemological
problem);

7. www.km-me.com info@km-me.com 7
13
Steve Jobs
hJp://www.tubechop.com/watch/7823354
Challenges …
We are different ..
14
Challenges …
Documentation is not enough

8. www.km-me.com info@km-me.com 8
15
Challenges …
Technology is not IT!
Everything is devolving into technology! Knowledge management is not about
technology! It is about the concept of KNOWLEDGE.
Technology= resources that are available to achieve the goal in the
surrounding culture= Specific methods, materials, and devices used to solve
prac<cal problems.
16
Challenges …
Storing data in PCs is not the solution

9. www.km-me.com info@km-me.com 9
17
Challenges …
Accepting failure
Another Story

10. www.km-me.com info@km-me.com 10
19
Another Story
Dr. Sakena Yacoobi
hJp://www.tubechop.com/watch/7823354
20
A Model for Education
The learning process is used at five levels of knowledge management – building
knowledge, using knowledge, organizing knowledge, personalizing knowledge and
teaching knowledge. Even if we have never heard of those processes and levels, we
all use them.
Knowledge Management As A Model For Education
Building
knowledge
Using
knowledge
Organizing
knowledge
Personalizing
knowledge
Teaching
knowledge

11. www.km-me.com info@km-me.com 11
A Model for Education
1- Different levels = different direc<ons
2- Different levels = different details
3- Different levels = different overview
Building
knowledge
Using
knowledge
Organizing
knowledge
Personalizing
knowledge
Teaching
knowledge
22
Says from here and there
Mr. Jeffrey Selingo
The tech sector is impa<ent with change in higher educa<on because they are
accustomed to releasing new products every few years. But the truth about change
in higher educa<on is that we tend to overes<mate its speed while underes<ma<ng
its reach. So a note to those inpa<ent with the pace of change: just give it <me.