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KM Middle East 2015 Karuna Ramanathan

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Karuna Ramanathan, President of the Information and Knowledge Management Society of Singapore, Singapore

Leadership, Learning and Knowledge Management

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KM Middle East 2015 Karuna Ramanathan

  1. 1. www.km-­‐me.com                                                                                info@km-­‐me.com  1   LEADERSHIP, LEARNING & KNOWLEDGE MANAGEMENT KARUNA RAMANATHAN PRESIDENT INFORMATION & KNOWLEDGE MANAGEMENT SOCIETY, SINGAPORE 17 MAR 2015 3/18/15 @2014 information & knowledge Management Society. All right reserved 1 OVERVIEW Part 1: About iKMS Part 2: Drivers of Change Part 3: Implementation Ideas 3/18/15 @2014 information & knowledge Management Society. All right reserved 2
  2. 2. www.km-­‐me.com                                                                                info@km-­‐me.com  2   OUR MISSION To increase the awareness, understanding and application of information and knowledge strategies, knowledge management systems, processes and practices, so as to strengthen learning, productivity and innovation in organisations in Singapore. 3/18/15 @2014 information & knowledge Management Society. All right reserved 3 WHO WE ARE? -  Non-profit organisation -  Governed by iKMS Constitution -  Generate revenue through membership subscription -  Executive Committee (elected for 2 years term at alternate AGM) ( President, 2 VPs, 1 Secretary, 1 Treasury, 9 members) EXCO 20153/18/15 @2014 information & knowledge Management Society. All right reserved 4
  3. 3. www.km-­‐me.com                                                                                info@km-­‐me.com  3   OUR MEMBERS Commercial members: Corporate members: 3/18/15 @2014 information & knowledge Management Society. All right reserved 5 IKMS ROADMAP & MILESTONES Resources 2013-2014 Standard/ Benchmarking KM Activities Academic Journal KM Special Report Quarterly Newsletter Social Media KM Singapore Perspective E-Newsletter (blog) Technology Platform KM Excellence Awards WDA-KM Competency Framework KM Practices from Global Network’s Partners Annual KM Conference (2009- Present) KM Clinic/ Eventing Talk Masterclasses AGM KMGN 2013 Membership Mgt Portal & Website Sharepoint – Revamped Website iKMS Intranet Doc Portal Revamped KMSG13 Revamped Social Media 2000 - 2012 3/18/15 @2014 information & knowledge Management Society. All right reserved 6
  4. 4. www.km-­‐me.com                                                                                info@km-­‐me.com  4   EXAMPLE – PHOTOS (RECORD) Singapore 3/18/15 @2014 information & knowledge Management Society. All right reserved 7 3/18/15 @2014 information & knowledge Management Society. All right reserved 8
  5. 5. www.km-­‐me.com                                                                                info@km-­‐me.com  5   The Ship is a COMPLICATED system! Does training equal knowledge? How much can one really know? Especially when there is so much to know! LEADERSHIP & KNOWLEDGE 3/18/15 @2014 information & knowledge Management Society. All right reserved 9 Naval Operations are COMPLEX! How do teams create knowledge? How can the Leader better lead his/her team? Especially when he/she clearly cannot know everything! LEADERSHIP & KNOWLEDGE 3/18/15 @2014 information & knowledge Management Society. All right reserved 10
  6. 6. www.km-­‐me.com                                                                                info@km-­‐me.com  6   The Sea is UNCERTAIN given tides, currents, pressure, wind, cloud and swell. How does the Leader behave when clearly he/ she will know very little. How does he/she lead hundreds of crew members? LEADERSHIP & KNOWLEDGE 3/18/15 @2014 information & knowledge Management Society. All right reserved 11 Environment Marketplace Requirements for Success Business Imperatives Organisational Imperative Cultural Imperatives Leader and Employee Behavior Leader and Employee Mindset Drivers of Change in Organisations Ackerman  and  Anderson,  2002   3/18/15   @2014  informa�on  &  knowledge   Management  Society.  All  right  reserved   12   We  need  more  than   tradi�onal  KM  Audits,   Strategies  and  Masterplanning   to  really  get  people  to  lead,   learn  and  grow  their   knowledge!   WHAT  BELIEFS,  ATTITUDES   &  BEHAVIORS  DO   LEADERS  &  EMPLOYEES   HAVE  TOWARDS   KNOWLEDGE?  
  7. 7. www.km-­‐me.com                                                                                info@km-­‐me.com  7   ETHOS     LOGOS       PATHOS       We  believe   people  whom  we   RESPECT   CREDIBILE     Persuading  by   appealing  to   EMOTIONS     EMOTIONAL    LOGICAL     Persuading  by  the   use  of   REASON   3/18/15   @2014  informa�on  &  knowledge   Management  Society.  All  right  reserved   13   LEADERSHIP   KNOWLEDGE     LEARNING       Unlocking  Knowledge  Workers  as  Knowledge   Leaders  in  Knowledge  Organisa�ons!   KNOWLEDGE     LEARNING       LEADERSHIP     ORGANISATIONAL  EFFECTIVENESS   ORGANISATIONAL  HEALTH     (RESPECT)   (REASON)   (EMOTIONS)   KM  &  ORGANISATIONAL  DEVELOPMENT     3/18/15   @2014  informa�on  &  knowledge   Management  Society.  All  right  reserved   14  
  8. 8. www.km-­‐me.com                                                                                info@km-­‐me.com  8   WWAAYYSS OOFF OORRGGAANNIISSIINNGG FFOORR WWOORRKK Workplan/Boundary Management “I was directed to complete this, so I do this, you do that, lets get it done” Matrix Organisation “Based on your work responsibilities/scope, you will work for him/her and also for me, give your time and get it done ” Collaborative Groups “Everyone knows better, lets all get together to discuss what we need to do” Engagement Performance 3/18/15 @2014 Karuna Ramanathan. All rights reserved 15 Agile “Knowledge Based” Teams “These are the best people, based on their experience and expertise, to get this done” “ORGANISATIONALEFFECTIVENESS” “ORGANISATIONAL HEALTH” USING THE 3 CHANGE LEVERS TO STRENGTHEN KM CHANGE INITIATIVES 3/18/15 @2014 information & knowledge Management Society. All right reserved 16 LEADERSHIP LEARNING KNOWLEDGE ORGANISATION -Sponsorship -Strategy -Ownership -Climate & Conditions -Stories -System -Resources -Repositories -Documentation -Narratives TEAM/ WORK GROUP -Coaching -Facilitation -Mentoring -After Action Reviews -Project Planning -Timeouts/Retreats -Lessons Learnt -Stories INDIVIDUAL -Reflection -E-Learning content & tools -Expertise -Tacit Knowledge -Stories
  9. 9. www.km-­‐me.com                                                                                info@km-­‐me.com  9   CHANGE STARTS WITH ME! How can I LEAD and LEARN better, for more effective KM in my organisation? 3/18/15 @2014 information & knowledge Management Society. All right reserved 17

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