1. RESUME
NAME: BOUCHER, JAMES VICTOR
ADDRESS: 30 WATERSIDE PLAZA # 11D TELEPHONE: +1 917-952-5784
NEW YORK, NY
10010 E-MAIL: BOUCHERJV@HOTMAIL.COM
EDUCATION -B.A. Hofstra University, Economics, Hempstead N.Y.
-MBA Pace University, Finance/Management , New York, N.Y.
SUMMARY >Senior telecom executive with 30 years of management experience in a Bell Operating
Company.
>12 years international experience in Southeast Asia, Middle East and Europe managing
large projects and services.
>Broad experience and responsibility in telephone company operations, project
management, contract administration, cost control and development and management of
capital and expense budgets.
>Experience with many technologies and transmission mediums including outside plant
copper and fiber optic long distance and last mile distribution systems, FTTx, pair gain
systems, wireless local loop, remote switching systems, microwave systems, and P25
(TETRA) and QS2 PSRN systems.
>Leading teams responsible for the development of Future Methods of Operation (FMO,
CONOPS), development of new processes, and analyzation and enhancement of existing
processes.
>Broad experience working with and managing multicultural work teams.
Work Experience
2013 to present
Tait Communications, Houston, Texas
Project Manager,Tait North America, Services
Project Manager responsible for development of project plans and overall project
management for the installation of P25(TETRA) and QS2 PSRN systems and associated
network infrastructure for public service agencies in the US states of Idaho, Missouri,
Pennsylvania, World Trade Center, New York; and the Canadian provinces of Ontario
and Northwest Territory. Also responsible for Project Management of Tait P25 System
Manageability trial in North America.
2008 to 2011
Alcatel-Lucent, London, England
Director-Network Build
Manager of network build activities for client BT Global Services under a managed
service contract to transform end to end network implementation activities. This work
involved managing activities, with contractual performance objectives, of 80 service
delivery managers in Europe who project managed the installation, commissioning, and
network integration of transport, data and voice network elements.
Additionally, an FMO(CONOPS) was developed for the purpose of off shoring this work to
engineering centers in Poland and India in order to achieve a more cost effective and
efficient operation.
In 2010, responsibilities were shifted to direct oversight of network build activities in
Benelux, Spain and Italy. Contractual performance targets where consistently at or above
objective.
2. 2007 ALCATEL PAKISTAN LIMITED, Islamabad, Pakistan
Consultant to CMPak Project
Project management consultant to General Project Manager of GSM turnkey
project. Provided advice and direction in areas of work scheduling, civil and network
installation (including towers, base stations, microwave antennas and transmission
equipment), material forecasting, ordering, management and installation, commisioning
scheduling and general project management issues.
Deveopled FMO(CONOPS) for enhanced logistics forecasting process for civil and
installation materials. This resulted in the implementation of numerous process
enhancements to improve work flows between work groups which resulted in significant
improvements in implementation effectiveness and efficiency.
2007 SHS Consulting, Holderness, New Hampshire
Consultant
For Northern New Hampshire Economic Development Council, surveyed existing
telecommunications infrastructure with objective of developing broadband access
strategy.
The final report recommended use of leased fiber optic backbone to support deployment
of WiMAX fixed wireless broadband technology for this economically depressed area.
2006 LUCENT TECHNOLOGIES, Whippany, New Jersey
Senior Consultant
For Managed Service division developed FMO(CONOPS) for fiber optic ring managed
network offering targeted at wireless carriers. This FMO included Lucent equipment,
Lucent GNOC and 3rd
party leased fiber and collocation services.
The FMO(CONOPS) focused on simplification of wireless carrier backhaul networks
through migration of LEC/CLEC leased point to point circuits to a Lucent provided and
managed fully diverse fiber optic ring. This ring would utilize Lucent gigabit multiplexers
with leased dark fiber, collocation and interconnection services provided by a 3rd
party
and fully supported by the Lucent GNOC managing network monitoring, surveillance,
fault identification, fault isolation, fault resolution, trouble ticket management and closeout
with the customer.
2003-2006 ESRON SYSTEMS, Hicksville, NY
Vice President - Engineering
Managed engineering resources contracted to Verizon Communications for Fiber to the
Premise (FTTP) and local loop T-! provisioning.
2001-2003 FLAG TELECOM LIMITED, Dubai, UAE
Vice-President – Construction & Cable Maintenance
Managed worldwide activities with personnel located in Dubai, United Arab Emirates;
London; Hong Kong and the United States.
Responsibility included program management for all additions/changes to the FLAG
network including construction of the $300 Million FLAG North Asian Loop (FNAL).
Additionally, all submarine maintenance activities including relationships with marine
maintenance zonal agreement parties; development and maintenance of submarine cable
restoration plans including 3rd
party agreements; terrestrial maintenance arrangements for
6,500 kilometers of FLAG land based network as well as logistics and spares
management for the FLAG submarine networks.
Developed and implemented FMO (CONOPS) for formal project management process for
all additions and changes to the FLAG network.
Responsible for management of the $40 Million FLAG network maintenance budget.
Served as General Manager of the Dubai regional office with full responsibility for profit
and loss.
3. 1997-2001 LUCENT TECHNOLOGIES INTERNATIONAL Inc. (Saudi Arabian Branch)
Riyadh, Saudi Arabia
October 2000-
October 2001 Director –Sales- Transmission/Access
Led team which developed proposal in response to Saudi Telecom TEP-600K Tender for
digital loop carrier. Active participant in the negotiations which resulted in a $150 Million
initial award to Lucent under 4-year Master Purchase Agreement.
Led the various sales efforts including Airloop up scopes in TEP-6 and $30 Million up
scope in Junction 2000 contract.
October 1999-
Sept. 2001 Director- Access Networks
Responsible for completing and contractually closing out remaining Outside Plant works.
Additionally, developed FMO(CONOPS) and implemented O.A.& M support processes for
151,000 lines of Airloop (Wireless Local Loop) as well as End-Of-Project Plan
agreements for both OSP and WLL.
Significantly improved Airloop performance through optimization efforts.
January 1998-
October 1999 Director- Outside Plant Operations
In a turnaround situation, appointed Director-Outside Plant Operations with full
operational and financial responsibility for engineering, construction and subcontract
administration of Telephone Expansion Project-6 (TEP-6) for the Kingdom of Saudi
Arabia. Since Lucent did not have an outside plant product line, an FMO (CONOPS) was
developed to provide a coherent organization structure with defined responsibilities and
accountability for all levels as well as detailed work reporting requirements.
The cable portion of this project had a revenue value of $1 billion and included:
> 5,000 km of Junction/Customer Access Network Fiber Optic Cable;
>10,000 km of Fiber Optic Long Distance Network Cable;
> 800,000 Lines of Local Network Outside Plant Cable (50,000 km of copper cable);
> 29,000 Lines of Digital Loop Carrier.
Reported to Executive Vice President and Program Director.
Led and managed an organization of 600 personnel with 13 senior manager direct reports
overseeing 5 major subcontractors fielding 7,500 laborers and technicians.
Completed 90% of the physical construction in 1998 and 1999 significantly improving
Lucent’s relationship with Saudi Telecom.
Reduced estimated project overrun of $400 million to >$80 million at project closeout.
August 1997-
January 1998 Project Manager- Outside Plant Engineering
In a turnaround situation defined scope of work, developed organization plan and began
recruiting more than 100 engineering and survey personnel to triple the organization size
to meet project requirements.
1995-1997 NYNEX NETWORK SYSTEMS CO., Quezon City, Philippines
Senior Consultant/Managing Director/Country Manager
Consultant to Vice President, Technical Operations Division, Bayantel- ICC Telecoms
providing advice and direction in the areas of project management, outside plant
engineering, switching operations, and outside plant installation and maintenance
operations. Developed FMO(CONOPS) for Techical Operations Division which defined
organization structure, reponsibilities and organizational parameters,
Responsible for supervision of other NYNEX technical consultants and NYNEX in-country
office.
4. 300,000 line ICC build completed ahead of schedule with 133,000 lines in service as of
May 1997.
1995 NYNEX- NEW YORK
Director- Design/Build, Fiber to the Curb (FTTC)
Responsible for engineering, construction and installation of 80,000 lines of FTTC in
Brooklyn, N.Y. with $73 million capital budget.
Managed work force of 35 engineering and construction managers supported by 275
technicians.
1994 NYNEX- NEW YORK
Engineering Director- Fiber to the Curb
Established engineering district to engineer and build FTTC in New York City and
developed FMO(CONOPS) for integrating this new technology into the existing
organizational structure and processes. .
Managed the highly complex tasks associated with introducing new technology into the
network including interfacing with the primary vendor, other NYNEX organizations and
Bellcore.
Provided leadership to resolve technology, process, logistical, and other start-up issues.
Over 42,000 lines of FTTC in service at year end 1994.
1992-1993 NYNEX- NEW YORK
Engineering Director-Brooklyn/Staten Island
Responsible for network engineering for central office and outside plant in twenty- two
wire centers serving 1.3 million subscriber access lines with annual capital program of
$130 million. Led and managed the interdepartmental effort to develop strategy and
plans to engineer, build and cutover FTTC technology in New York City.
1990-1991 TELESECTOR RESOURCES GROUP, WHITE PLAINS, N.Y.
Staff Director- Outside Plant Engineering
Led intercompany team which developed the Network of Tomorrow (TNT)- Guidelines for
Fiber Deployment in the Loop for New York and New England Telephone.These
guidelines were the FMO(CONOPS) for outside plant engineering organizations to assess
the conditions under which it would be econonmically viable to deploy fiber optic
technology in the outside plant network.
Developed strategy and successfully established organization to provide outside plant
engineering field support, methods and procedures development and support of corporate
process reengineering efforts.
Developed business cases to support retirement of all copper long distance cable in
NYNEX.
1986-1989 NEW YORK TELEPHONE
District Manager- OSP Engr./Const./Loop Assignment -Southern Manhattan.
Led transition from copper to fiber optic deployment in this high profile large business
district. Managed interdepartmental team which implemented fiber based Securities
Industry Association (SIA) reconfigurable private-line network and participated in initial
development of Enterprise Network strategy.
Managed engineering and construction of fiber optic cable to 500 buildings in lower
Manhattan.
1967-1985 NEW YORK TELEPHONE
Engineer/Engineering Manager/Staff Manager/I&M Manager
Various line and staff assignments in outside plant engineering, construction and
customer services installation and maintenance including two years with American Bell
International, Inc. in Tehran, Iran as consultant to Telephone Company of Iran.
5. EXECUTIVE
DEVELOPMENT
-University of New Hampshire, Executive Development Program
-Columbia University, Leading and Managing People
INDUSTRY
AWARD Telephony Magazine
Fiber in the Loop Award for Service Deployment
LUCENT
AWARDS Lucent Technolgies International Inc. ( Saudi Arabian Branch)
>Technical Excellence Award – OSP Integrated Process Team
>Technical Excellence Award – Airloop ( WLL) Improvement Team
6. EXECUTIVE
DEVELOPMENT
-University of New Hampshire, Executive Development Program
-Columbia University, Leading and Managing People
INDUSTRY
AWARD Telephony Magazine
Fiber in the Loop Award for Service Deployment
LUCENT
AWARDS Lucent Technolgies International Inc. ( Saudi Arabian Branch)
>Technical Excellence Award – OSP Integrated Process Team
>Technical Excellence Award – Airloop ( WLL) Improvement Team