4. We are leaders in Digital
Experience technology
We work with our Partners on
technology and sales enablement
WE DO NOT compete with our
Partners
We are committed to
customer success
7. ‘Leader’ in the report for 5th consecutive year.
Most CompleteVision.
“Sitecore has been making sound investments in the
future while addressing the concerns of its established
customers. Sitecore Experience Database, developed in
partnership with MongoDB, exhibits a strong vision for the
relationship between big data and customer experience.”
“Sitecore Business Optimisation Services help ensure that
the product’s considerable functionality is used toward
business outcomes and addresses adoption and quality
concerns among existing customers. “
Gartner MagicQuadrant forWCM, 2014
COMPLETENESS OF VISION
ABILITYTOEXECUTE
9. ForresterWave
WebContent Management for Digital Experiences, 2015
Quotes From Forrester – 2015
“Sitecore has a strong product and high growth.”
“WCM backbone integrated with marketing software,
analytics, social media integration and commerce”
“Sitecore’s suite approach will help customers quickly
configure and deploy experiences across most steps of
the customer journey.”
15. Leaders S&P 500 Index Laggards
Stock performance of Forrester’s Customer Experience Index
Source:WatermarkConsulting 2013 (Cumulative total return)
16. Leaders S&P 500 Index Laggards
Source:WatermarkConsulting 2013 (Cumulative total return)
Stock performance of Forrester’s Customer Experience Index
2007 --> 2011
22.5%
-46.3%
-1.3%
17. Leaders S&P 500 Index Laggards
51.5%
Source:WatermarkConsulting 2013 (Cumulative total return)
Stock performance of Forrester’s Customer Experience Index
2007 --> 2013
77.7%
-2.5%
18. of buyers will pay more for a
better customer experience,
19. of buyers will pay more for a
better customer experience,
of customers feel vendors
consistently meet their
expectations.
40. Technology Landscape
Microsoft
SQL Server
Microsoft
Windows Server
Microsoft ASP.NET
MVC | WebForms
Microsoft
.NET
Lucene.NET
| Apache SOLR
Microsoft
Dynamics CRM
| Salesforce
iOS | Android
Windows Phone
Xamarin
MongoDB InDesign
Microsoft
SharePoint
Microsoft
Azure
Windows
Active
Directory
44. Product
Campaign
Location
Budget
Persona
Stage
ID
Search Ad
Landing Page
Comparison Site
Publisher
Home Page
Quote/Offer
Campaign Site
Quote/Offer
Email Reminder Quote/Offer
Welcome Email
Print Welcome Pack
Mobile App
Monthly Statements
Social Campaign
Renewal Offer
Product Pages
New Product Offer
Call Centre
Broadband
Streaming
Chatswood - NSW
High
EntertainmentJunkie
Research
Email
Upsell
TV
Evaluation Consideration Purchase Renewal
Phone Social
Mobile
In-Store
45. Product
Campaign
Location
Budget
Persona
Stage
ID
Search Ad
Landing Page
Comparison Site
Publisher
Home Page
Quote/Offer
Campaign Site
Quote/Offer
Email Reminder Quote/Offer
Welcome Email
Print Welcome Pack
Mobile App
Monthly Statements
Social Campaign
Renewal Offer
Product Pages
New Product Offer
Call Centre
ACQUISITION
AWARENESS - LEADS
ENGAGEMENT
CONVERSION – CROSS SELL
RETENTION
RENEWALS – WORDOF MOUTH
Broadband
Streaming
Chatswood - NSW
High
EntertainmentJunkie
Research
Email
Upsell
TV
Evaluation Consideration Purchase Renewal
Phone Social
Mobile
In-Store
47. Sitecore Partner Program
New partnerships Building expertise Proven expertise Scaled expertise
Looking for experience Maturing relationship Planning for mutual success Leader
Integrated
Scalability
Committed partners
CXM execution
Referenced success
Training and certification
49. Local Sitecore partner representative:
- Jerry Norman-Nott
Technical & Sales enablement sessions
Recognition on Sitecore.net
High commission rates (up to 25%)
Assistance with bids & tenders
Partner Benefits
51. Sitecore Partner Network (SPN)
SPN will help you learn, collaborate,
and grow your Sitecore practice
Access to partner resources:
• Partner program information
• Opportunity registration form
• Products information
• Sales & marketing assets
54. Focused on helping customer
and partners maximise return
on investment by enabling
them to generate significant,
quantifiable business value
using the Sitecore® Experience
Platform™ using a data-driven
methodology.
55. Technical Services,Training, and Support
Technical Services - Solution Architects and
Senior Consultants in 5 different location
across Australia and New Zealand
Training - ContentAuthors, Digital
Marketers, Administrators, and Developers
Support - Availability and responsiveness of
Sitecore Support
Assist
(50 hours)
Readiness Assessment
Reinforce
(100 hours)
Pre-Deployment Review
Readiness Assessment
Collaborate
(160 hours)
Milestone Reviews
Readiness Assessment
Pre-Deployment Review
Customizing
Launch Assistance
Performance Tuning
Data Architecture and Integration Assistance
Development Environment Review
Pre-Deployment Review Milestone Reviews
Implementation Start-up Review
Launch Assistance
Post-Live Health Check
Requirements Review
Post-Live Health Check
Personalize
EnablementBundleStarterKit
57. Partners achieve clients for life
$
Project Lifecycle (time)
Retainer Based – Not Project Based
Beneficial to Partner
Beneficial to Clients
Agile – Promotes Trust
Sitecore Implementations
Traditional Implementation
58.
59. Three Asks:
Agree on target prospect list for joint
planning
Customer visibility and collaborative
business upsell
Agree on Sitecore education
engagement (SalesTraining , SBOS,
TechnicalTraining)
63. Sitecore Strengths | Quotes from Forrester
89
• Sitecore has a strong product and high growth.
• WCM backbone integrated with marketing software, analytics, social media integration and
commerce
• Suite approach is a more consistent user experience and integrated toolkits such as workflow,
testing and analytics
• Sitecore’s pricing is also attractive especially when compared toAdobe
• Sitecore’s suite approach will help customers quickly configure and deploy experiences across
most steps of the customer journey.
• Standout features for this .NET product include
• content tagging and targeting
• Customer profiling
• Multisite delivery
• Mulitchannel delivery