Team-Based Approach to Deploying VDI in Learning Environments
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A presentation delivered at the 2013 NERCOMP annual conference. Main focus revolves around building teams to deconstruct silos within IS, academic schools, and between IS and clients.
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Team-Based Approach to Deploying VDI in Learning Environments
- 1. DEPLOYING VIRTUALIZED LEARNING SPACES A TEAM BASED APPROACH JEREMY ANDERSON, INSTRUCTIONAL TECHNOLOGIST FABIANO IACUSSO, A. DIRECTOR OF STP ALLAN SMITS, ASSOCIATE DEAN OF SCIENCES
- 2. WHAT WE’LL BE COVERING OUR VDI DEPLOYMENTS CHALLENGES WE’VE FACED TEAM-BASED SOLUTIONS
- 3. WHO ARE YOU?
- 7. WHERE WE’VE BEEN WHERE WE’RE GOING
- 8. CURRENT VDI DEPLOYMENTS SCIENCE LABS SCHOOL OF COMMUNICATION LEGAL CLINIC & LAW SCHOOL FINANCIAL TECHNOLOGY CENTER COMPUTER INFORMATION SYSTEMS
- 9. PLANNED VDI DEPLOYMENTS SCHOOL OF ENGINEERING SCHOOL OF MEDICINE START CONSOLIDATING IMAGES BYOD SCIENCE LABS
- 11. SILOS WITHIN IT&S WITHIN ACADEMIC SCHOOLS IS-CLIENT BARRIER
- 12. SOFTWARE LICENSING AGREEMENTS VIDEO & 3D RENDERING LEGACY TITLES
- 13. ROOM HARDWARE VARIETY OF DEVICES • PERIPHERALS - ANALYSIS HARDWARE, E.G. • VIDEO SOLUTIONS – WEB CAMS, LECTURE CAPTURE LEGACY DEVICES • SERIAL PRINTERS • SERIAL DEVICES
- 15. TABLETOP SPACE WALL MOUNT VESA MOUNT WI-FI AIO KEYBOARDS
- 17. “We’re going to need a bigger boat…”
- 20. THE INGREDIENTS FOR SUCCESS CLIENT NEEDS FIRST BUDGET (KEEP COMPETITIVE) PILOTING CONTINUOUS CONTACT (SUPPORT)
- 21. Jeremy Bill Stephanie Inst. Technologist Desktop Support Lab Coordinator MEET THE TEAM John Fabiano Rich Director, STP A. Director, STP Network Admin
- 22. COMPOSITION CLIENT-FACING DIVISIONS • ACADEMIC TECHNOLOGY • CLIENT SERVICES SYSTEMS-FACING DIVISIONS • NETWORKING • SYSTEMS, TECHNOLOGY, PLANNING
- 23. TILE – CLIENT-FACING SKILLS NEEDS ASSESSMENTS SOFTWARE LICENSING CLIENT SUPPORT
- 24. TILE – SYSTEMS-FACING SKILLS NETWORKING SYSTEMS BUILD DEPLOYMENT
- 25. TILE - FACILITATING TEAMWORK SHAREPOINT TEAM SITE • IMAGE INVENTORY • HARDWARE INVENTORY ONENOTE NOTEBOOK WEEKLY MEETINGS
- 26. CLIENT RELATIONS
- 27. CASE STUDY 1 SCIENCE LABORATORIES
- 28. WORKFLOW OVERVIEW 1. PROJECT PLANNING 2. NEEDS ASSESSMENT 3. BUILD SYSTEM 4. DEMO AND VET 5. DEPLOY, MAINTAIN, SUPPORT
- 29. POINT OF CONTACT ALLAN SMITS ASSOCIATE DEAN, SCIENCES AND GRADUATE PROGRAMS
- 30. Dean’s office Dept. Chair Dept. Chair Lab Program Lab Coordinator Coordinator Coordinator
- 31. 1. PROJECT PLANNING WHERE DO YOU START? LOW-HANGING FRUIT, OF COURSE WHO IS LIKELY TO TAKE CHANCE ON CHANGE? >>> THE RIGHT STARTING LAB
- 32. 2. NEEDS ASSESSMENT CONNECT IS WITH KEY STAKEHOLDERS NEEDS ASSESSMENT AT LAB COORDINATOR LEVEL • SOFTWARE SURVEY • HARDWARE PERIPHERALS • NETWORK – WI-FI, WIRED, BYOD, ETC.
- 33. 3. BUILD SYSTEM
- 34. Provisioning Server Citrix XenServer Citrix Appsense Provisioning XenServer Server Profiles (FS Cluster) DATA CENTER HP LH P4500 G2 – LACP – Raid10 – Multi-Site HA REDUNDANT PVS – DFS-R Citrix STORAGE REPLICATION – RAID-10 SQL 2K8 XenDesktop Citrix R2 License Cluster XenDesktop Server SQL CLUSTER – PVS & DDC DBS Internal LAN – No FW CLUSTER APPSENSE SERVERS Desktop Web Desktop Any User / Any Device / Anywhere Web Public ISP Access Gateway (HA Pair)
- 35. THIN CLIENT CHOICES THIN OS – THUMBS WAY UP ZERO OS – THUMBS WAY UP WES7 – THUMBS DOWN
- 36. 4. DEMO AND VET LIVE DEMO ONE MACHINE ALL PARTIES ATTEND SCALE UP TO MULTIPLE MACHINES IMPLEMENT IN LOW STAKES “REAL LAB” WITH STUDENTS
- 37. 5. DEPLOY, MAINTAIN, SUPPORT TRAIN END USERS ON NEW PLATFORM FACILITATE BREAK-FIX PIPELINE; IDENTIFY HELP DEBRIEF AFTER EACH SEMESTER OPENS DOOR TO ANOTHER IMPLEMENTATION
- 38. CASE STUDY 2 SCHOOL OF ENGINEERING
- 39. NEEDS ASSESSMENTS CONTACTED DEPARTMENT CHAIR NEEDS ASSESSMENT SOFTWARE – GRAPHICS & PROCESSING INTENSE PERIPHERALS – 3D PRINTING AND SCANNING
- 40. NEEDS ASSESSMENTS VENDOR VISITS FOR KEY SOFTWARE MATCH NEEDS TO VDI …HOW TO ADDRESS GRAPHICS & 3D RENDERING?
- 41. HDX 3D PRO - CPU OFFLOADING NVIDIA VGX – GRID K1 CARDS • XENAPP – 10 USERS PER GPU XENDESKTOP – 1 GPU PER USER • 4 CONCURRENT WITH PRECISION R5500
- 42. CLOSING THOUGHTS
- 43. VDI SOLUTIONS MUST BE TAILORED TO SPACES, USE CASES & CLIENTS
- 44. THE COMPLEXITY OF VDI PROJECTS REQUIRES TEAMS, NOT SILOS
- 45. THANK YOU! QUESTIONS OR COMMENTS?
- 46. FABIANO FABIANO.IACUSSO@QUINNIPIAC.EDU JEREMY JEREMY.ANDERSON@QUINNIPIAC.EDU ALLAN ALLAN.SMITS@QUINNIPIAC.EDU CONTACT US QUESTIONS OR COMMENTS?
Editor's Notes
- Get backgroundsProblem: Share experiences and ChallengesSolution: Describe team approachWithin ISBetween IS and ClientsProvide Case studies of team approachEngineeringSciences
- Before getting started let’s get some info about you
- http://www.polleverywhere.com/multiple_choice_polls/LTEzNTU3NTg1OTcWhat is your role in your organization?
- Before getting started let’s get some info about you
- http://www.polleverywhere.com/multiple_choice_polls/MjM4MjI0NzE2How far along are you in your efforts to virtualize?
- Before getting started let’s get some info about you
- JEREMYSciences: A & P, Chem, Bio >>> Physics, Earth Science
- JEREMY
- Before getting started let’s get some info about you
- JEREMYWithin IS HISTORY:CS had been handling, now STP is building image (transfer knowledge) FUNDING: Who handles software licensing in these areas? Which budget pays for VDI & software? LOGISTICS: How does software and peripheral hardware get into the right hands? ALLANWithin schools: multiple layers of stakeholders > who to engage when? Shared learning spaces and different stakeholder needs - Silos occur naturally in Academia; multiple levels of stakeholders - Each silo (school, department, course) has it’s own idea of what works, but doesn’t share - Strategy: My role as Associate Dean of Sciences brings stakeholders togetherJEREMYIS-Client barrier -decentralizedsoftware licensing > centrally manage from AT -CS is based on build and break/fix: some stuff hasn’t been touched in 10 years OUR WAY IS NEEDS BASED: how do you use the stuff, what’s your workflow? -IS has the tech, clients have the content knowledge > NEED BUY IN TO NEW PARADIGM always easier to “sell” when it comes from
- JEREMYNew license paradigm: single comp/user to concurrent user/distributed use Impacts on cost > $$$Some companies won’t work with this: Adobe (SOC, CIS, e.g.)Video editing & capture software can hang or lose proper timing, 3D rendering takes a lot of graphics horsepowerALLAN – example of legacyHematography, ADAM – very costly to replaceHave to be “hacked” to work with modern platforms
- ALLANWhy there is such variety (Biopac, e.g.), costs associated with standardizing, etc. - Each science has their own la instruments and tools that meet their needs (Physics, Chem, Biology, Engineering) - The trend starting a decade a more ago is to collect digitize data (temperature, pH, force, acceleration, etc) - Without an ordered pathway for communication, each stakeholder has found devices that work for them…at an expense! -different devices for each lab, different device to computer connectivity, different IS supportFAB
- FABDell OptiPlex is roughly $800, So why is VDI Attractive?Simplified management – do more with lessData Securitycontinue to work outside the ClassroomConnect and Go: Online Programs, BYOD , Virtual Labs
- FAB
- FABThere is a lot of opportunity to add more slides/elaborate here on the challenges STP has faced in going virtualized
- Real change requires “a bigger boat” (and more crew)
- Before getting started let’s get some info about you
- Before getting started let’s get some info about you
- Fab to speak extensively to this
- FABPicture of TILE members –Jeremy, Stephanie, Fab, John, Rich, BillStarted informallyEvolved as VDI initiative grew – members from other areas w/ unique expertise & experiences
- FAB***everyone has a specialty, each is necessary part of team
- FAB
- FAB
- JEREMYDemo team site quicklyDiscuss weekly meeting structure: -old business -invitees & new businessEND RESULT: break down IS silos and barriers
- Break down IS-Client barriers: GETTING TO KNOW CLIENT NEEDSSECURE BUYINPROVIDE ENJOYABLE (or transparent) EXPERIENCE
- JEREMYBasic high level overview of the project phases. ALLAN will elaborate more in coming slides.
- ALLANA little background about your role and primary functions.
- ALLANYou can’t please everyone all the time, but you can please most of the people most of the time if: - Engage the proper faculty stakeholders early in the process - “Stage” you implementation - Provide continued supportPhase 1 Project planning – picking rooms, discipline areasPhase 2Putting IS into contact with key stakeholders: dept chairs and lab coordinatorsNeeds assessment at the lab coordinator levelSoftwareHardware peripheralsNetwork – wi-fi, wired, BYOD, etc.Hand over to FAB for next slide: phase 3 - building system & network to spec
- ALLAN
- ALLAN
- FABPhase 3 – building system and network to specA lot of opportunity to add more slides here to discuss which STP solutions we picked and why and how we configured them. Feel free to add tips, tricks, suggestions, too.
- FABData center architecture: providing accessibility, redundancy, stability, security -Redundant PVS – DFS-R -Storage Replication – Raid-10 across 10GB Dark Fiber to main campus -SQL Cluster - PVS and DDC Dbs -Cluster AppSense Server
- FABWES7 – thumbs down – (PVS to the Device)Mention BYOD as the next phase
- ALLANALLANPhase 4Live Demo of the system to key stakeholdersTILE,Lab Coordinators, Department Chair, Dean’s Office
- ALLANPhase 5Deployment and ongoing supportTraining end users on the new platformHealth check on BYOD machines, install Citrix receiver, etc.Facilitating break-fix requests: having a dedicated group of people to contactOngoing meetings to discuss progress and plan future
- JEREMYand FABIANO
- JEREMYand FABIANO
- JEREMYand FABIANO
- Before getting started let’s get some info about you
- Jeremy & Fab
- Jeremy & Fab
- Jeremy & Fab