Manage business processes in real time with access to employees, clients, contractors, suppliers. Management system processes automated.

1. Management Systems Make-over TM
Automation
Quality, Environment, Health & Safety, Emergency
Building on “Green” keeping Companies out of the “Red” TM
Rev 03/09/10 Jayne Pilot, CEA, EMS(LA), CPEA
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2. Jayne Pilot, CEA, EMS(LA), CPEA
President,
Pilot Performance Resources Management Inc.
1-905-792-3130
jpilot@pilotims.com
www.pilotims.com
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3. What Does Business Require to
Manage Effectively & Efficiently?
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4. To Be Competitive in a
Global Value Chain
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5. Manage
1. Processes
2. Systems
3. Supply Chain
4. Resources
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6. Management of Risks
Where is your weak link ?
Monitoring Planning
Corporate Strategy
Measuring
Control $$$
Implementation
Execution
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7. Compliance to Legal
• Complex regulatory requirements
• Legal requirements for tracking:
• data
• reporting
• operational controls
• training & competence
• audits
• Adverse internal or external compliance audit findings
• corrective actions
• Consequences – Fines, Imprisonment
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8. Conformance to Standards
• Corporate requirements
• Certification to Standards
• Management Systems - ISO
• ISO 9001-Quality, ISO 14001-Environment,
OHSAS 18001- H&S
• LEED Certification
• Industry standards – CSA, UL
• Technical Standards & Safety
• Disclosure practices . Transparency
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9. Doing More with Less
• How many lists or logs are kept of action items?
• How are action plans , schedules prioritized to corporate
Time goals?
• How is scheduling managed at your organization?
• Human capital – leverage to optimal levels
Resources (HR planning, scorecards, processes)
• Skill Shortages. Baby Boomer Retirement. 1/3 of
workforce will retire during the next 5 to 20 years.
• General. Purchasing of materials.
• What does time cost you?
Money • How do you track real time costs?
• How do you track customer satisfaction? Referrals to do
more?
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10. Control of Documents
• Document & information standardization
• Control of document workflow
• Approvals
• Current revisions
• Communication of document updates and changes
Are you Environmentally friendly – paperless?
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11. Business Sustainability
Ability to “Sustain” or Investing in the Future.
System Thinking Management System
Make-Over TM
Collaboration & Integration
Corporate Strategies & Culture
• Manage
• Measure
Process • Monitor
Approach
Plan, Performance, Productivity,
How? Technology
Protection, Profits Automate Processes
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12. Connecting with the Business World
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13. Leverage
Time, Resources, Knowledge
Automate
Management System Processes
For
Performance, Productivity
Profits
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14. Manager’s Dashboard
Managing with a Difference
• See all your tasks in one place, what needs doing, when,
who’s responsible and status
• Meeting requirements – reminders, alerts
• Action Items - compliance & conformance
• Audits
• Nonconformances, Corrective Actions
• Key Performance Indicators, Improvements
• Retrieve current documentation with a click of a button
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15. Management System Automation
On-line in Real Time
Panels
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16. Management System Dashboard
Trends & Performance
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17. Technology Benefits
1. Real Time Internet Based Tracking
2. Empower Management Team
3. Control of Documents
4. Data and Information
5. Monitoring & Tracking Progress
6. Risk Management
7. Communication
8. Audit Management
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18. 1. Real Time Internet-Based Tracking
• Leverage time and increase productivity.
Manage by Just-In-Time not reactionary.
• Adapt instantaneously to business & future requirements
• Set up processes once. The system is cross linked among
functions so that personnel are not required to enter information
over and over again, eliminating duplication.
• Prioritizing action items – giving greatest return for time
invested. The process is then executed the same way each time
so users can become productive quicker.
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19. 2. Empowering Management Team
• Goal Setting – Empowering Management Team to
establishing clear targets and have a system to motivate
users to achieve targets.
• Key Performance Indicator Monitoring
• Automation of management system functions such as
planning and scheduling for meetings, audits, strategic
planning, monitoring of processes, inspections,
corrective/preventive action items, training requirements.
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20. 3. Control of Documents
• Available on-line. Retrieve records with a click of a button.
Not dependant on each user’s computer, software operating
system or hardware. It works on a Mac or a PC.
• Assignment of users - allows for cross-platform access to
enlist the access and assistance of Managers-Employees-
Contractors- Customers and Suppliers
• Control of all current documentation electronically,
revision control, instant access to current documentation.
Instantaneous history of document changes. Change
notification alerts. Upload pictures, documents.
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21. 4. Data & Information
• Complete and up-to date information which
can be relied upon to make the right decisions
• Identify opportunities
• Identify risks
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22. 5. Monitoring & Tracking Progress
If you can’t measure it, you can’t manage it.
• Real-time performance and costs measurement
• Manages Risks for Business Sustainability - Automatic Alerts
• Performance Improvement - Access to data converted into
information, at which point decisions can be made. This level of
information provides critical results that maximizes a company’s
operations.
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23. 6. Risk Management
Requirements: Legal, Corporate, Customer
Planning - Action Items
Events, Meetings
Operational Controls
Human Resources - Training
Accidents & Incidents
Inspections & Audits
Corrective/Preventive Actions
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24. 7. Real Time Communication
Managers
Employees
Contractors
Suppliers
Customers
Communication module-simplifies communication-via e-mail.
Access Information applicable to user.
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25. 8. Audit Management
• Internal
• Third Party - Registration to ISO
• Supplier Audits
• Audit plans, schedules, findings, reports
• Manage nonconformance or non-compliance findings.
Corrective Actions
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26. Management System Automation
Leveraging for
Business Sustainability
Three P’s for Business Sustainability
1. Peak Performance
2. Productivity
3. Profits
Ensuring “Customer Satisfaction”
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27. Bringing together
People, Processes & Technology
Management System Make-over TM
Inquiries contact
Jayne Pilot, CEA, EMS(LA), CPEA
Tel:1-905-792-3130
Email: jpilot@pilotims.com
www.pilotims.com
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28. Pilot’s Client
List
Registrars Government Automotive
Oil Aerospace
Environment Manufacturing Health Care Food
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