Whether you’re a startup, entrepreneur, or small business owner, social media can push your brand awareness and increase your reach. Check out these 12 tactics to engage your audience on social media and create a consistent channel of conversation.
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
12 Tactics To Boost Engagement on Social Media
1. 12 TACTICS TO BOOST ENGAGEMENT
ON SOCIAL MEDIA
A N D R I A K A P L A N , H E Y N O W ! M E D I A
2. ABOUT US
Officially Founded 2013
• 5 Graphic
Designers
• 2 Web Developers
• 3 Strategists
• 1 Digital Marketing
Strategist
• 1 Project Manager
• 4 Writers
• 1 Copywriter
We build business
identities from scratch.
3. 1. SURVEYS & POLLS
Twitter's survey
platform is better
than ever as it
allows you to Tweet
out a question with
four answer
choices.
4. 1. SURVEYS & POLLS
Facebook Polls are
a bit different as
there is an app
install where you
can build your own
poll.
5. 2. GET THE CONVERSATION STARTED AND
CONTRIBUTE TO IT
• 620 Million
Facebook
Groups
• Over 2 Million
Groups on
LinkedIn
6. 3. OFFER INCENTIVES
• Whether you're
in retail, food, or
B2B, offering
incentives works!
7. 4. RESPOND QUICKLY & THOROUGHLY
Keep the
conversation
going by
interacting. If
they have a
question,
answer it
thoroughly.
8. 5. GET INVOLVED IN THE WORLD
A great way to
show that your
company is in
tune with the
world is to
showcase
charities or
non-profits you
support.
9. 6. SHARE CUSTOMER STORIES
Show customer
appreciation by
showcasing
customer stories on
your social media
sites.
10. 7. USE IMAGES
Always post with
photos, it gives
people a reason to
stop and stare
which leads to
further engagement!
12. 9. BE CONSISTENT & FREQUENT
Plan out your social
media or at least
pick certain days to
post certain things.
If you're highlighting
customers or new
products choose a
day each week or
month to do this.
This will show your
audience
consistency and
gives your core-
followers something
to look forward too.
14. 11. HOST SOCIAL MEDIA CONTESTS
Hosting social
media contests are
a great way to grab
the attention of your
audience. You can
do this on any social
media site and even
post days prior to
the actual contest to
build momentum.
15. 12. PAY-TO-PLAY SOCIAL MEDIA
According to Facebook,
the average brand post is
seen by just 16% of the
page's followers. With that
being said, for a small cost
you can boost posts on
Facebook and gauge the
feedback.
Whether you're a startup, entrepreneur, or small business owner, social media can push your brand awareness and increase your reach. Check out these 12 tactics to engage your audience on social media and create a consistent channel of conversation.
Get the conversation started about your brand by joining groups and contributing to the conversation. This is an ideal way to start getting connected with your target audience. It will let you become an industry thought leader and also allow you to find out what your audience needs out of your business and/or product.
Whether you're in retail, food, or B2B, offering incentives works. Engage with your audience by offering discounts. If they respond to a post, like a page, or follow a specific social media channel, the incentives give them reasons to keep coming back. The same incentive can be offered for joining an email list.
If a customer comments on a post or mentions you in a Tweet, respond with more than a Yes or No. Keep the conversation going by interacting. If they have a question, answer it thoroughly.
It's only proper to share other content. A great way to show that your company is in tune with the world is to showcase charities or non-profits you support. You can tell a personal story or simply mention that your staff supports certain causes through videos, images and blogs.
It's only proper to share other content. A great way to show that your company is in tune with the world is to showcase charities or non-profits you support. You can tell a personal story or simply mention that your staff supports certain causes through videos, images and blogs.
Even though your audience may not directly engage with all of your content, they will still look. Always post with photos, it gives people a reason to stop and stare which leads to further engagement!
Buffer recently found that sharing images on Twitter increases retweets by 150%.
When engaging with your audience, focus on a single call-to-action. When asking your audience to do something on social media don't ask too much. Keep it simple and take one step at a time. If you want them to subscribe to your newsletter then say subscribe - don't encourage them to also read it in the same social media post.
Plan out your social media or at least pick certain days to post certain things. If you're highlighting customers or new products choose a day each week or month to do this.. This will show your audience consistency and gives your core-followers something to look forward too.
Be sure to include social plugins on your website. Social Plugins make it easier for readers and your audience to engage with your content. Define what social channels your audience uses and only add the most relevant. For Slide: "Only 16% of visitors will actually read your article start to finish (source: co-schedule)."
Be sure to include social plugins on your website. Social Plugins make it easier for readers and your audience to engage with your content. Define what social channels your audience uses and only add the most relevant. For Slide: "Only 16% of visitors will actually read your article start to finish (source: co-schedule)."