1. Global Best Innovative Practices
Business Development
Hasanuzzaman
Policy Associate
Access to Information (A2I) Programme
29th November 2013

2. Outline

Defining innovations

Best innovative practices in business development

State of affairs in Bangladesh

What next

3. Defining innovations

E-Governance
◦ Bangladesh: an outlier from the global discourse perspective
 SPS NOT BPR
(Neither Businessmen nor Engineers)

Innovations
Time,

Cost,
Visit and ultimately
Quality
Methodology and objectives
◦ Inform global best innovations in business development
◦ UNDESA’s Public Service Awards 2003-11
◦ World Bank’s Doing Business Index

4. Global best practices (14 in total)

5. Global best practices: 2003-11
Initiative
Country
Award
Integrated
System to
Improve
Trade
Processes,
Tunisia
2011
SaudiEDI eTrade
System
Saudi
Arabia
2010
Problem
Innovation
 Import and  Paperless processes through elimination
export of
of trade paper
goods by  Introduction of computerized trading
sea
a
signed electronically as well as
lengthy
anticipation of formalities before actual
process
arrival of the goods
 Compress time of transit of goods
through ports for import by reducing
them to seven days initially and then up
to three days in a second phase of the
project
 Complex
 Empowered traders to obtain trade
and timeclearances online, around the clock,
consuming
resulting in a 250 percent increase in the
for
trade
volume of trade transactions processed
procedures
between 2001 and 2008
compliance  Reduced the average time required for
trade clearance from 44 days to only 17
(presently 25-35 days for Bangladesh)
 Better reporting and monitoring of
information,
greater
transparency,
improved planning processes, better
decision-making, and cost-savings

6. Global best practices: 2003-11
Initiative
Country
Integrated
Singapore
Work Permit
Online
Services
Decentralizi
ng exports
control
Morocco
Award
2006
2005
Problem
Innovation
 Address
foreign  Work
Permit
Online
workers’
(WPOL) system allows the
immigration status
business community to
and
respond
apply for the work permit
promptly
to
(WP) of their foreign
business needs
workers, and responds to
the application process
within one day
 Strong need for  Autonomous
export-oriented
Establishment for the
companies
to
Control and Coordination
reduce costs and
of Exports, first created in
delays of supplies
1986-1987,
reduced
transaction costs dealing
with quality control issues

7. Global best practices: 2003-11
Initiative
Country
Spurring
Singapore
eCommerce
growth
Award
2003
Problem
Innovation
 Accreditation  National Trust Council (NTC)
of reliable eresponsible for looking into
commerce
areas of trust marks, risk and
websites
fraud management, as well as
through
the
good practices in e-commerce.
use of trust  If Code of Practice meets the
and
thirdstandards set by NTC, they will
party
be appointed as Authorized
certification
Code Owners (ACO) and given
processes
the authority to award the
TrustSg seal to the online
businesses within their industry

8. State of affairs in Bangladesh

World Bank and IFC’s Doing Business Index
2010: 115th
2011: 119th
2012: 122nd
2013: 132nd
2014: 130th (out of 189 countries)

9. State of affairs in Bangladesh

7 procedures, 10.5 days and costs 19.9 percent of the income per capita

Positive change: Starting a business 83rd to 74th, Resolving insolvency 121st
to 119th
◦ Time: 50 days in 2005 to 11 days in 2014 (19 days in 2013)
◦ Cost (% of per capita income): 63.9 in 2004 to 19.9 in 2014 (20 in 2013)

No change: Getting electricity 189th, Registering Property 177th, Enforcing
contracts 185th
◦ Time: 137 days in 2010 and 404 days in 2014 (same in 2013)

Negative change: Getting credit 82nd to 86th, Protecting Investors 21st to 22nd,
Paying taxes 98th to 100th, Construction permits 83rd to 93rd, Trading across
borders 126th to 130th

10. 
Problem: Identify and examine through group discussions

Solution: Find possible ways of dealing with the problem

Implementation: Effective on-the-ground

A2I: Advisory, financial and policy support

11. Thank you
hasanuzzaman@a2i.pmo.gov.bd