FIIB            White            Paper             2011Open Business Process Innovation | Prof. Swanand DeodharAbstractTod...
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Open Business Process Innovation

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The study is expected to come up with a generic framework depicting key components of any Open Business Process Innovation exercise. The project will also examine the challenges an organization would face in undertaking such endeavor.

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Open Business Process Innovation

  1. 1. FIIB White Paper 2011Open Business Process Innovation | Prof. Swanand DeodharAbstractToday, organizations compete on capabilities. However capabilities are not the atomic unit ofwork in any organization. They tend to be abstract and require resources and processes. Thusdeveloping resources and suitable processes is inexorable for any organization. Indeed, as theproponents of resource-based view claim, process itself is a key resource for any organization.With this logic in place, it is not too difficult to comprehend the rationale for organizations’ allpervasive efforts to initially re-engineer and now manage business processes leading sometimesto creation of new processes. In the proposed project, we amalgamate this view with theemergent open innovation approach which states that most critical resources for an organizationcan also be accessed from outside its boundaries only if an organization is willing to make itsboundaries porous enough. Thus, the central tenet of this project is to examine how anorganization can become more agile and develop new competencies by opening its processes tooutside world of stakeholders and even sometimes to general public. The project will alsoexamine the challenges an organization would face in undertaking such endeavor. The study isexpected to come up with a generic framework depicting key components of any Open BusinessProcess Innovation exercise. 1

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