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ORGL 2900
ENTREPRENEURSHIPENTREPRENEURSHIP
Chapter 7
Small BusinessSmall Business StrategiesStrategies::
Imitation with an InnovativeImitation with an Innovative
twisttwist
This Weekā€™s KEYThis Weekā€™s KEY
ResourcesResources
Resources
Developing YourDeveloping Your
StrategyStrategy
ā€¢ Defines how your business operates:
ā€“ How you develop new offerings
ā€“ How you ā€œGo Toā€ market
ā€“ How to identify ideal prospects
ā€“ How to manage existing accounts
ā€“ How to engage partners, vendors, investors, the
media, suppliers
ā€“ How to recruit, retain and develop talented people
ā€“ How to manage your finances
ā€“ How to manage inventory
Your Strategy
ā€¢ Chances are you are pursuing a business model
that ALREADY EXISTS
ā€¢ Copy othersā€™ successes, avoid their failures
ā€¢ Developing a strategy requires four key
decisions you make about your business:
ā€“ Pre-strategy
ā€“ Benefits
ā€“ Strategy
ā€“ Competitive Analysis
Your Strategy
Step 1Step 1: Your: Your
Pre-strategyPre-strategy
ā€¢ Choose your product / service
ā€¢ Identify the industries you will pursue
ā€¢ Find all relevant industry trade associations
ā€¢ SIC versus NAICS Codes?
Pre-Strategy
Industries
My Industries
ā€¢ A ā€œmarketā€ is a population of customers
for your product / service:
ā€“ Understand the scale and scope
ā€¢ Scale: Mass versus Niche
ā€¢ Scope: Local to global
Selecting Your Markets
To Imitate, OrTo Imitate, Or
Innovate???Innovate???
66%66% choose to IMITATE
WHY?WHY?
Innovate Approach
ā€¢ Incremental innovationIncremental innovation: Imitation plus
one or two ways in which you do things
completely different
ā€¢ Pure InnovationPure Innovation: Results in a new
product or service:
ā€“ Occurs VERY rarely
ā€“ Enables you to make your business fit your
values, beliefs, strengths, ideas, preferences
Imitate Approach
ā€¢ BY imitating, customers already
understand/know about your offerings.
ā€¢ Most use imitation plus/minus one degree
of similarity (akin to cloning, manifests in
franchising.)
ā€¢ Parallel competition: Copying with minor
adjustments.
ā€¢ Innovate approach enables you to make
your business fit your values, beliefs,
strengths, ideas, preferences.
Innovate Approach
INNOVATE Path
INNOVATE Path
INNOVATE Path
ConductingConducting
Industry AnalysisIndustry Analysis
ā€¢ Obtain industry codes
ā€¢ Size the industry
ā€¢ Profitability (www.bizstats.com)
ā€¢ How profits are made
ā€¢ Competitors
ā€¢ Analysis: consolidate data into summary
report format
ā€¢ Source your references
Industry Analysis
ResourcesResources
Assn. Directories
Resources
Resources
Resources
Resources
Resources
Resources
Step 2Step 2: Benefits: Benefits
ā€¢ What benefitsbenefits do you plan on offering
your customers?
ā€¢ ValueValue benefits: Quality, style, service,
technology, personalization.
ā€¢ CostCost benefits: lower cost, volume (scale)
savings, learning (greater efficiency)
scope (ex. Multifunction printer.)
ā€¢ OrganizationalOrganizational: you automate
processes or mastered the production of
a product or service, so you can offer it
more cheaply than anybody else.
Benefits
S.W.O.T Analysis
Strengths
Threats
Oppor-
tunities
Weaknesses
SWOT Analysis
ā€¢ Information provided can be useful
ā€¢ Price sensitivity, product/service features
and benefits, feelings about the product,
the company, competitors
ā€¢ People say one thing in a closed room,
act differently when purchase is involved
ā€¢ Find a representative sample that fits
ideal customer profile or existing clients if
possible
Brainstorming
Step 3Step 3: Strategy: Strategy
SelectionSelection
ā€¢ There Are THREE Primary Strategies
ā€“ DifferentiationDifferentiation: Show how you offer a
combination of VALUE benefits unlike anyone
else to pursue MASS markets
ā€“ CostCost: Tell how do you offer a combination of
COST benefits
ā€“ FocusFocus: Limit your efforts to a small portion
of the overall market, called a segment or
niche
Strategy Selection
Step 4Step 4: Competitive: Competitive
AdvantageAdvantage
ā€¢ Implement customer benefits
ā€¢ Know EXACTLY what your competitors
are doing
ā€¢ Customer service ā€“ itā€™s lip service or itā€™s a
true advantage
ā€“ Your clients will tell you what youā€™re doing
wrong & right
ā€“ Listen to customersā€¦EXCEPT WHEN YOU
DONā€™T!
ā€¢ Needs to be sustained over time
ā€¢ Know your markets inside & out
Competitive Advantage
ā€¢ Infuse the benefits your customers are looking
for into every area of your business.
ā€¢ Michael Porter popularized VCA, looking at the
processes and activities a small business
conducts to design, produce, market, deliver
and support its products and services with anwith an
emphasis on four key areasemphasis on four key areas:
ā€“ Infrastructure: Location, physical assets
ā€“ HR
ā€“ Technology
ā€“ Procurement
Value Chain Analysis
ā€¢ Existing Competitors
ā€¢ Potential Entrants
ā€¢ Substitutes
ā€¢ Suppliers
ā€¢ Buyers/Customers
Porterā€™s Five Competitors
ā€¢ Leverages Jay Barneyā€™sJay Barneyā€™s model for competitive
advantage:
ā€“Value
ā€“Rareness
ā€“Imitability
ā€“Organization
ā€¢ Used to test whether a resource will give your
firm competitive advantage
ā€¢ How are you leveraging all your resources
VRIO Analysis
VRIO Analysis
ā€¢ Match your companyā€™s strategy to the
lifecycle of the industry:
ā€“ Introduction
ā€“ Early Adopters
ā€“ Growth
ā€“ Maturity
ā€“ Decline
ā€“ Laggards
Lifecycle Analysis

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Entrepreneurship Chapter 7 Ethan Chazin

  • 2. Chapter 7 Small BusinessSmall Business StrategiesStrategies:: Imitation with an InnovativeImitation with an Innovative twisttwist
  • 3. This Weekā€™s KEYThis Weekā€™s KEY ResourcesResources
  • 4.
  • 7. ā€¢ Defines how your business operates: ā€“ How you develop new offerings ā€“ How you ā€œGo Toā€ market ā€“ How to identify ideal prospects ā€“ How to manage existing accounts ā€“ How to engage partners, vendors, investors, the media, suppliers ā€“ How to recruit, retain and develop talented people ā€“ How to manage your finances ā€“ How to manage inventory Your Strategy
  • 8. ā€¢ Chances are you are pursuing a business model that ALREADY EXISTS ā€¢ Copy othersā€™ successes, avoid their failures ā€¢ Developing a strategy requires four key decisions you make about your business: ā€“ Pre-strategy ā€“ Benefits ā€“ Strategy ā€“ Competitive Analysis Your Strategy
  • 9. Step 1Step 1: Your: Your Pre-strategyPre-strategy
  • 10. ā€¢ Choose your product / service ā€¢ Identify the industries you will pursue ā€¢ Find all relevant industry trade associations ā€¢ SIC versus NAICS Codes? Pre-Strategy
  • 13. ā€¢ A ā€œmarketā€ is a population of customers for your product / service: ā€“ Understand the scale and scope ā€¢ Scale: Mass versus Niche ā€¢ Scope: Local to global Selecting Your Markets
  • 14. To Imitate, OrTo Imitate, Or Innovate???Innovate???
  • 15. 66%66% choose to IMITATE WHY?WHY? Innovate Approach
  • 16.
  • 17. ā€¢ Incremental innovationIncremental innovation: Imitation plus one or two ways in which you do things completely different ā€¢ Pure InnovationPure Innovation: Results in a new product or service: ā€“ Occurs VERY rarely ā€“ Enables you to make your business fit your values, beliefs, strengths, ideas, preferences Imitate Approach
  • 18.
  • 19. ā€¢ BY imitating, customers already understand/know about your offerings. ā€¢ Most use imitation plus/minus one degree of similarity (akin to cloning, manifests in franchising.) ā€¢ Parallel competition: Copying with minor adjustments. ā€¢ Innovate approach enables you to make your business fit your values, beliefs, strengths, ideas, preferences. Innovate Approach
  • 24. ā€¢ Obtain industry codes ā€¢ Size the industry ā€¢ Profitability (www.bizstats.com) ā€¢ How profits are made ā€¢ Competitors ā€¢ Analysis: consolidate data into summary report format ā€¢ Source your references Industry Analysis
  • 33. Step 2Step 2: Benefits: Benefits
  • 34. ā€¢ What benefitsbenefits do you plan on offering your customers? ā€¢ ValueValue benefits: Quality, style, service, technology, personalization. ā€¢ CostCost benefits: lower cost, volume (scale) savings, learning (greater efficiency) scope (ex. Multifunction printer.) ā€¢ OrganizationalOrganizational: you automate processes or mastered the production of a product or service, so you can offer it more cheaply than anybody else. Benefits
  • 37. ā€¢ Information provided can be useful ā€¢ Price sensitivity, product/service features and benefits, feelings about the product, the company, competitors ā€¢ People say one thing in a closed room, act differently when purchase is involved ā€¢ Find a representative sample that fits ideal customer profile or existing clients if possible Brainstorming
  • 38. Step 3Step 3: Strategy: Strategy SelectionSelection
  • 39. ā€¢ There Are THREE Primary Strategies ā€“ DifferentiationDifferentiation: Show how you offer a combination of VALUE benefits unlike anyone else to pursue MASS markets ā€“ CostCost: Tell how do you offer a combination of COST benefits ā€“ FocusFocus: Limit your efforts to a small portion of the overall market, called a segment or niche Strategy Selection
  • 40. Step 4Step 4: Competitive: Competitive AdvantageAdvantage
  • 41. ā€¢ Implement customer benefits ā€¢ Know EXACTLY what your competitors are doing ā€¢ Customer service ā€“ itā€™s lip service or itā€™s a true advantage ā€“ Your clients will tell you what youā€™re doing wrong & right ā€“ Listen to customersā€¦EXCEPT WHEN YOU DONā€™T! ā€¢ Needs to be sustained over time ā€¢ Know your markets inside & out Competitive Advantage
  • 42. ā€¢ Infuse the benefits your customers are looking for into every area of your business. ā€¢ Michael Porter popularized VCA, looking at the processes and activities a small business conducts to design, produce, market, deliver and support its products and services with anwith an emphasis on four key areasemphasis on four key areas: ā€“ Infrastructure: Location, physical assets ā€“ HR ā€“ Technology ā€“ Procurement Value Chain Analysis
  • 43. ā€¢ Existing Competitors ā€¢ Potential Entrants ā€¢ Substitutes ā€¢ Suppliers ā€¢ Buyers/Customers Porterā€™s Five Competitors
  • 44. ā€¢ Leverages Jay Barneyā€™sJay Barneyā€™s model for competitive advantage: ā€“Value ā€“Rareness ā€“Imitability ā€“Organization ā€¢ Used to test whether a resource will give your firm competitive advantage ā€¢ How are you leveraging all your resources VRIO Analysis
  • 46. ā€¢ Match your companyā€™s strategy to the lifecycle of the industry: ā€“ Introduction ā€“ Early Adopters ā€“ Growth ā€“ Maturity ā€“ Decline ā€“ Laggards Lifecycle Analysis