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EUROPE
ERICSSON MOBILITY REPORT
NOVEMBER 2015
2  ERICSSON MOBILITY REPORT  EUROPE NOVEMBER 2015
Market Overview
1
Ericsson ConsumerLab, The Indoor Influence, regional report Europe (2015)
Key figures: Europe
Mobile subscriptions (million)
Smartphone subscriptions (million)
Data traffic per active smartphone (GB/month)
Total mobile traffic (EB/month)
1,140
550
1.8
1.2
1,250
880
13
11
1%
10%
40%
45%
Different markets in Europe continue to have different levels of maturity when
it comes to using information and communications technology (ICT). However,
the difference between advanced and developing markets is getting smaller
Digital activities surround and support people throughout
the day, making life easy, comfortable and safe, while
bringing people closer to each other. Consumers
understand the advantages of high quality connectivity
and the important role that technology plays in their lives.
Around 70 percent of Europeans state that it is important
for them to be able to access the internet wherever they
are, and around 50 percent of mobile phone subscriptions
are for smartphones.
High smartphone ownership drives a higher usage of mobile
data across Europe. Overall, three out of four internet users in
Europe access the web via mobile broadband.1
2015 2021 CAGR 2015–2021
Three out of four internet users in Europe
access the web via mobile broadband
Around 50 percent of mobile
phone subscriptions are
for smartphones50%
EUROPE NOVEMBER 2015 ERICSSON MOBILITY REPORT  3
Mobile subscriptions
In Europe, every country has WCDMA/HSPA networks, including Ukraine, which launched
new 3G services in 2015. Most countries have also launched LTE. Western Europe has
the largest number of LTE subscriptions due to early LTE roll-out, whereas Central and
Eastern Europe lags behind due to spectrum being awarded later in some countries
The steady growth of smartphone subscriptions in Europe
The number of smartphone subscriptions is forecast
to reach 550 million by the end of 2015, accounting for
around 50 percent of total mobile phone subscriptions.
By the end of 2021, the uptake of smartphones in Europe
will reach 880 million, meaning that more than 70 percent
of mobile phone subscriptions will be smartphones.
LTE subscriptions are spreading throughout Europe
The uptake of LTE subscriptions in Europe is taking off. This
technology is expected to account for 15 percent of all mobile
subscriptions by the end of 2015. The number of LTE/5G
subscriptions will then rapidly grow, and reach roughly
800 million by the end of 2021. This equates to around
60 percent of all mobile subscriptions.*
* All subscriptions exclude M2M
Around 60 percent of mobile subscriptions
will be LTE/5G by 2021
Mobile subscriptions, Europe (million)
GSM/EDGE-only WCDMA/HSPA LTE/5G
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
1,000
800
1,200
1,400
600
400
200
0
Over 70 percent of handsets
will be smartphones by 202170%
Mobile subscriptions split per device, Europe (million)
Smartphones
Basic phones
Mobile PCs, tablets and mobile routers
0
200
400
1,400
1,200
800
600
1,000
20192018 20212017 202020162015
4  ERICSSON MOBILITY REPORT  EUROPE NOVEMBER 2015
Mobile traffic
Mobile data traffic in Europe will reach 11 ExaBytes (EB) per month by
the end of 2021 – around 9 times more than 2015. Mobile voice traffic
will slightly increase in the coming years, but will have very little
impact on total mobile traffic volumes
Mobile data traffic is continuing to rise steadily, and by
the end of 2015 should have grown by 45 percent from
2014. It is expected to rise by a CAGR of around
45 percent between 2015 and 2021.
* Active subscriptions here refer to the number of used devices,
i.e. not including multiple SIMs or inactive devices
2
Ericsson ConsumerLab, Infocom (2015)
Mobile traffic, Europe (monthly PetaBytes)
Mobile PCs, tablets and mobile routers Smartphones
0
2,000
2011 2015 20192013 2017 2021
4,000
6,000
8,000
10,000
12,000
10XThere will be ten times
growth in smartphone
mobile data traffic in the
coming 6 years
Europeans are consuming more and more mobile data
The continued growth of mobile data traffic is due to
attractive data plans and the increased availability of
affordable smartphones and tablets. This combination is
making it easier to access mobile data services, such as
social networking, browsing and video.
The growing consumption of video is also supported by the
improved speed and capacity of WCDMA/HSPA networks.
The deployment of LTE across Europe and the evolution of
LTE-Advanced will further fuel the use of mobile services
and enhance the user experience.
Mobile traffic is primarily generated by smartphones. Total
monthly smartphone data traffic over mobile networks
will grow 10 times from 2015 to 2021. The amount of data
used on each active smartphone subscription* will increase
substantially from an average of 1.8 GB per month in 2015,
to a forecast average of around 13 GB per month in 2021.
The growth in traffic per user is in part driven by technology
advances in devices, such as higher resolution screens.
The usage corresponds to an average of 10–20 minutes of
video per day in 2021. The availability of different access
technologies makes a difference. For example in Sweden,
UK and Italy twice as many LTE users as WCDMA/HSPA
users watch full-length videos on their smartphone
every week.2
13GBIn 2021, mobile data traffic per active smartphone in
Europe will be 13 GB per month
EUROPE NOVEMBER 2015 ERICSSON MOBILITY REPORT  5
Household ownership of connected devices, Europe
Laptop
Sm
artphone
D
esktop
Tablet
Portable
M
P3
playerG
am
e
console
Sm
artTV/
C
onnected
TV
Portable
gam
ing
device
Separate
unit
foronline/IP
TV
C
onnected
hom
e
m
onitoring
devices
C
onnected
hom
e
appliances
C
onnected
clothing/accessory
Sm
artw
atch
100%
60%
80%
40%
20%
0%
Source: Ericsson ConsumerLab analytical platform (2014–2015)
Base: Online population, Europe (Austria, Denmark, Germany, Italy,
Russia, Sweden, UK, Ukraine)
Evolving Households
People want to stay connected throughout the day and the speed of connected
device adoption in households has increased to reflect this. The average
European household has more than three connected communication devices,
the most popular being smartphones and laptops
Smartphones drive internet use across all segments, and
the number of smartphone owners who have never used
the internet on their device is close to zero. Smartphones
also contribute to higher internet usage outside of the home.
The percentage of smartphone owners who access the web
while traveling is five times greater than the corresponding
percentage among non-smartphone owners.
Evolving behaviors
Busy lifestyles make consumers seek new benefits from their
technology. Households are becoming host to multiple smart
connected devices, on top of their basic communication
devices. These are used for a range of services, including
entertainment, security, health and wellness.
The interest and curiosity in future technologies is high,
especially in metropolitan areas. 50 percent of Londoners
and 66 percent of Muscovites would be interested in having
domestic robots to carry out chores.3
New technology is also expected to benefit the quality of
city life. For instance, two out of three consumers in Rome
would like their smartphone to check water quality in public
facilities. And about 60 percent of smartphone owners in
Paris would like to compare real-time energy consumption
with other households in their neighborhood in order to
optimize their energy footprint.3
Household ownership of communication
devices, Europe
Desktop
Smartphone
Laptop Tablet Fixed phone
Mobile phone of any kind
Source: Ericsson ConsumerLab analytical platform (1995–2014)
Base: Population, Europe (Czech Republic, France, Germany, Italy,
Poland, Spain, Sweden, UK)
60%
80%
100%
40%
20%
0%
2014
2012
2010
2008
2006
2004
2002
2000
1998
1996
20152014
60%60 percent of smartphone owners in Paris would like
to compare real-time energy consumption with other
households in their neighborhood
6  ERICSSON MOBILITY REPORT  EUROPE NOVEMBER 2015
Working women benefit from ICT services
ICT services enable people to stay connected and provide the
flexibility and reach to efficiently manage tasks, irrespective
of time and place. Working women are also increasingly
benefiting from these services. They strongly believe that
technology improves their work-life balance. Interest in
working remotely is 1.5 times higher for female business
owners and women in leading positions than
for their male counterparts. Despite working more often from
home, they want to separate their work and personal lives.6
Cloud services are emerging and 10 percent of women
use smartphone business applications for remote work.
However, working women in Europe see more benefits in
using technologies for their personal lives than for work.
Thus, 40 percent use online storage for personal purposes,
while only 20 percent use it for work.5
In Europe, men and women use basic communication services to an equal degree.
However, men tend to be early adopters of new services and are often quicker to
download new apps. When apps become mainstream, the gender gap in adoption closes4
ICT usage patterns demonstrate a strong correlation with age
groups, with young people adopting new services earlier. For
example, on smartphones online social networks are used
daily by 60 percent of those under 25.
The usage is reduced to 45 percent in age group 25–49 and
to around 20 percent for people aged 50+.Those under 25 are
also more text-centric, while people 25 and above use more
traditional voice services.
Daily usage of services on smartphones, Europe
Source: Ericsson ConsumerLab analytical platform (2015)
Base: Smartphone users, Europe (Sweden, Norway, Russia, Poland, Germany,UK, France, Italy)
15%
14%
2%
Online shopping
17%
18%
6%
Downloading apps
17%
18%
6%
Business applications
20%
21%
7%
Maps, navigation or
positioning services
19%
18%
6%
Mobile banking
25%
17%
3%
Watch full length video
60%
45%
23%
Online social networks
52%
56%
38%
E-mails
69%
59%
35%
Browse the Internet
70%
64%
49%
Send or receive
text messages (SMS)
63%
68%
57%
Make or receive calls (talking)
different habits
50–69 years
25–49 years
16–24 years
38 percent of working women in Europe think
that technology is important for a better
work–life balance5
4
Ericsson ConsumerLab, The Indoor Influence, regional report Europe (2015)
5
Ericsson ConsumerLab, 10 Hot Consumer Trends 2015
6
Ericsson ConsumerLab analytical platform (2014)
EUROPE NOVEMBER 2015 ERICSSON MOBILITY REPORT  7
The rise of on-demand
On-demand viewing is taking a central role among European
consumers, and its share of viewing time in Sweden, Italy
UK, Ireland and Russia now exceeds 30 percent. On-demand
viewing is no longer limited to shorter video clips. In Ireland,
Spain and Russia for instance, the time spent watching
on-demand movies, series and TV programs weekly is
more than six hours.7
The youth is driving the mobile viewing
Mobile platforms such as laptops, tablets and smartphones
are growing in importance when it comes to TV and video
consumption. Over half of Europeans use smartphones for
viewing video content on a weekly basis. This is especially
true with younger generations, with teenagers’ smartphone
viewing accounting for around 25 percent of total viewing time.7
New behaviors like place-shifting have emerged where
consumers start watching content in one place or on one
device, and finish the viewing elsewhere. 20 percent of
Europeans have switched screens at least once in the
past 30 days while watching video.8
Younger generations shift prime-time
Television prime-time is being redefined, with the younger
generation playing a driving role. Two out of three people
under the age of 25 watch TV or video content in bed before
falling asleep. One out of three in this young age group
watches TV or video content in bed before getting up.7
The evolution
of TV and Video
The growing penetration of connected devices coupled with a wider
availability of online content is reshaping the way that Europeans
consume TV and video content
7
Ericsson ConsumerLab, TV & Media 2015
8
Ericsson ConsumerLab analytical platform (2014)
Device share of total TV/video time, Europe
Source: Ericsson ConsumerLab, TV and Media 2015
Base: Population with broadband at home who watch
any type of TV/video at least weekly, Europe
Source: Ericsson ConsumerLab, TV and Media 2015
Base: Population with broadband at home who watch
any type of TV/video at least weekly, Europe
Usage of streaming video, Europe
0%
30%
40%
50%
60%
70%
80%
90%
100%
10%
20%
2013 2014 2015
Smartphone,
tablet and laptop
TV screen
and desktop
Europeans
watch streamed
on-demand daily
Europeans
watch streamed
on-demand weekly
One out of three below 25 years watch TV
or video content in bed before getting up
24% 50%
TV screen
Desktop screen
Laptop screen
Smartphone screen
Tablet screen
EAB-15:036461 Uen
© Ericsson AB 2015
Ericsson
SE-126 25 Stockholm, Sweden
Telephone +46 10 719 0000
www.ericsson.com
Ericsson is the driving force behind the Networked Society – a world leader in
communications technology and services. Our long-term relationships with every
major telecom operator in the world allow people, business and society to fulfill
their potential and create a more sustainable future.
Our services, software and infrastructure – especially in mobility, broadband and
the cloud – are enabling the telecom industry and other sectors to do better business,
increase efficiency, improve the user experience and capture new opportunities.
With approximately 115,000 professionals and customers in 180 countries, we combine
global scale with technology and services leadership. We support networks that
connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic
is carried over Ericsson networks. And our investments in research and development
ensure that our solutions – and our customers – stay in front.

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Europe's Growing Mobile Data Traffic

  • 2. 2  ERICSSON MOBILITY REPORT  EUROPE NOVEMBER 2015 Market Overview 1 Ericsson ConsumerLab, The Indoor Influence, regional report Europe (2015) Key figures: Europe Mobile subscriptions (million) Smartphone subscriptions (million) Data traffic per active smartphone (GB/month) Total mobile traffic (EB/month) 1,140 550 1.8 1.2 1,250 880 13 11 1% 10% 40% 45% Different markets in Europe continue to have different levels of maturity when it comes to using information and communications technology (ICT). However, the difference between advanced and developing markets is getting smaller Digital activities surround and support people throughout the day, making life easy, comfortable and safe, while bringing people closer to each other. Consumers understand the advantages of high quality connectivity and the important role that technology plays in their lives. Around 70 percent of Europeans state that it is important for them to be able to access the internet wherever they are, and around 50 percent of mobile phone subscriptions are for smartphones. High smartphone ownership drives a higher usage of mobile data across Europe. Overall, three out of four internet users in Europe access the web via mobile broadband.1 2015 2021 CAGR 2015–2021 Three out of four internet users in Europe access the web via mobile broadband Around 50 percent of mobile phone subscriptions are for smartphones50%
  • 3. EUROPE NOVEMBER 2015 ERICSSON MOBILITY REPORT  3 Mobile subscriptions In Europe, every country has WCDMA/HSPA networks, including Ukraine, which launched new 3G services in 2015. Most countries have also launched LTE. Western Europe has the largest number of LTE subscriptions due to early LTE roll-out, whereas Central and Eastern Europe lags behind due to spectrum being awarded later in some countries The steady growth of smartphone subscriptions in Europe The number of smartphone subscriptions is forecast to reach 550 million by the end of 2015, accounting for around 50 percent of total mobile phone subscriptions. By the end of 2021, the uptake of smartphones in Europe will reach 880 million, meaning that more than 70 percent of mobile phone subscriptions will be smartphones. LTE subscriptions are spreading throughout Europe The uptake of LTE subscriptions in Europe is taking off. This technology is expected to account for 15 percent of all mobile subscriptions by the end of 2015. The number of LTE/5G subscriptions will then rapidly grow, and reach roughly 800 million by the end of 2021. This equates to around 60 percent of all mobile subscriptions.* * All subscriptions exclude M2M Around 60 percent of mobile subscriptions will be LTE/5G by 2021 Mobile subscriptions, Europe (million) GSM/EDGE-only WCDMA/HSPA LTE/5G 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 1,000 800 1,200 1,400 600 400 200 0 Over 70 percent of handsets will be smartphones by 202170% Mobile subscriptions split per device, Europe (million) Smartphones Basic phones Mobile PCs, tablets and mobile routers 0 200 400 1,400 1,200 800 600 1,000 20192018 20212017 202020162015
  • 4. 4  ERICSSON MOBILITY REPORT  EUROPE NOVEMBER 2015 Mobile traffic Mobile data traffic in Europe will reach 11 ExaBytes (EB) per month by the end of 2021 – around 9 times more than 2015. Mobile voice traffic will slightly increase in the coming years, but will have very little impact on total mobile traffic volumes Mobile data traffic is continuing to rise steadily, and by the end of 2015 should have grown by 45 percent from 2014. It is expected to rise by a CAGR of around 45 percent between 2015 and 2021. * Active subscriptions here refer to the number of used devices, i.e. not including multiple SIMs or inactive devices 2 Ericsson ConsumerLab, Infocom (2015) Mobile traffic, Europe (monthly PetaBytes) Mobile PCs, tablets and mobile routers Smartphones 0 2,000 2011 2015 20192013 2017 2021 4,000 6,000 8,000 10,000 12,000 10XThere will be ten times growth in smartphone mobile data traffic in the coming 6 years Europeans are consuming more and more mobile data The continued growth of mobile data traffic is due to attractive data plans and the increased availability of affordable smartphones and tablets. This combination is making it easier to access mobile data services, such as social networking, browsing and video. The growing consumption of video is also supported by the improved speed and capacity of WCDMA/HSPA networks. The deployment of LTE across Europe and the evolution of LTE-Advanced will further fuel the use of mobile services and enhance the user experience. Mobile traffic is primarily generated by smartphones. Total monthly smartphone data traffic over mobile networks will grow 10 times from 2015 to 2021. The amount of data used on each active smartphone subscription* will increase substantially from an average of 1.8 GB per month in 2015, to a forecast average of around 13 GB per month in 2021. The growth in traffic per user is in part driven by technology advances in devices, such as higher resolution screens. The usage corresponds to an average of 10–20 minutes of video per day in 2021. The availability of different access technologies makes a difference. For example in Sweden, UK and Italy twice as many LTE users as WCDMA/HSPA users watch full-length videos on their smartphone every week.2 13GBIn 2021, mobile data traffic per active smartphone in Europe will be 13 GB per month
  • 5. EUROPE NOVEMBER 2015 ERICSSON MOBILITY REPORT  5 Household ownership of connected devices, Europe Laptop Sm artphone D esktop Tablet Portable M P3 playerG am e console Sm artTV/ C onnected TV Portable gam ing device Separate unit foronline/IP TV C onnected hom e m onitoring devices C onnected hom e appliances C onnected clothing/accessory Sm artw atch 100% 60% 80% 40% 20% 0% Source: Ericsson ConsumerLab analytical platform (2014–2015) Base: Online population, Europe (Austria, Denmark, Germany, Italy, Russia, Sweden, UK, Ukraine) Evolving Households People want to stay connected throughout the day and the speed of connected device adoption in households has increased to reflect this. The average European household has more than three connected communication devices, the most popular being smartphones and laptops Smartphones drive internet use across all segments, and the number of smartphone owners who have never used the internet on their device is close to zero. Smartphones also contribute to higher internet usage outside of the home. The percentage of smartphone owners who access the web while traveling is five times greater than the corresponding percentage among non-smartphone owners. Evolving behaviors Busy lifestyles make consumers seek new benefits from their technology. Households are becoming host to multiple smart connected devices, on top of their basic communication devices. These are used for a range of services, including entertainment, security, health and wellness. The interest and curiosity in future technologies is high, especially in metropolitan areas. 50 percent of Londoners and 66 percent of Muscovites would be interested in having domestic robots to carry out chores.3 New technology is also expected to benefit the quality of city life. For instance, two out of three consumers in Rome would like their smartphone to check water quality in public facilities. And about 60 percent of smartphone owners in Paris would like to compare real-time energy consumption with other households in their neighborhood in order to optimize their energy footprint.3 Household ownership of communication devices, Europe Desktop Smartphone Laptop Tablet Fixed phone Mobile phone of any kind Source: Ericsson ConsumerLab analytical platform (1995–2014) Base: Population, Europe (Czech Republic, France, Germany, Italy, Poland, Spain, Sweden, UK) 60% 80% 100% 40% 20% 0% 2014 2012 2010 2008 2006 2004 2002 2000 1998 1996 20152014 60%60 percent of smartphone owners in Paris would like to compare real-time energy consumption with other households in their neighborhood
  • 6. 6  ERICSSON MOBILITY REPORT  EUROPE NOVEMBER 2015 Working women benefit from ICT services ICT services enable people to stay connected and provide the flexibility and reach to efficiently manage tasks, irrespective of time and place. Working women are also increasingly benefiting from these services. They strongly believe that technology improves their work-life balance. Interest in working remotely is 1.5 times higher for female business owners and women in leading positions than for their male counterparts. Despite working more often from home, they want to separate their work and personal lives.6 Cloud services are emerging and 10 percent of women use smartphone business applications for remote work. However, working women in Europe see more benefits in using technologies for their personal lives than for work. Thus, 40 percent use online storage for personal purposes, while only 20 percent use it for work.5 In Europe, men and women use basic communication services to an equal degree. However, men tend to be early adopters of new services and are often quicker to download new apps. When apps become mainstream, the gender gap in adoption closes4 ICT usage patterns demonstrate a strong correlation with age groups, with young people adopting new services earlier. For example, on smartphones online social networks are used daily by 60 percent of those under 25. The usage is reduced to 45 percent in age group 25–49 and to around 20 percent for people aged 50+.Those under 25 are also more text-centric, while people 25 and above use more traditional voice services. Daily usage of services on smartphones, Europe Source: Ericsson ConsumerLab analytical platform (2015) Base: Smartphone users, Europe (Sweden, Norway, Russia, Poland, Germany,UK, France, Italy) 15% 14% 2% Online shopping 17% 18% 6% Downloading apps 17% 18% 6% Business applications 20% 21% 7% Maps, navigation or positioning services 19% 18% 6% Mobile banking 25% 17% 3% Watch full length video 60% 45% 23% Online social networks 52% 56% 38% E-mails 69% 59% 35% Browse the Internet 70% 64% 49% Send or receive text messages (SMS) 63% 68% 57% Make or receive calls (talking) different habits 50–69 years 25–49 years 16–24 years 38 percent of working women in Europe think that technology is important for a better work–life balance5 4 Ericsson ConsumerLab, The Indoor Influence, regional report Europe (2015) 5 Ericsson ConsumerLab, 10 Hot Consumer Trends 2015 6 Ericsson ConsumerLab analytical platform (2014)
  • 7. EUROPE NOVEMBER 2015 ERICSSON MOBILITY REPORT  7 The rise of on-demand On-demand viewing is taking a central role among European consumers, and its share of viewing time in Sweden, Italy UK, Ireland and Russia now exceeds 30 percent. On-demand viewing is no longer limited to shorter video clips. In Ireland, Spain and Russia for instance, the time spent watching on-demand movies, series and TV programs weekly is more than six hours.7 The youth is driving the mobile viewing Mobile platforms such as laptops, tablets and smartphones are growing in importance when it comes to TV and video consumption. Over half of Europeans use smartphones for viewing video content on a weekly basis. This is especially true with younger generations, with teenagers’ smartphone viewing accounting for around 25 percent of total viewing time.7 New behaviors like place-shifting have emerged where consumers start watching content in one place or on one device, and finish the viewing elsewhere. 20 percent of Europeans have switched screens at least once in the past 30 days while watching video.8 Younger generations shift prime-time Television prime-time is being redefined, with the younger generation playing a driving role. Two out of three people under the age of 25 watch TV or video content in bed before falling asleep. One out of three in this young age group watches TV or video content in bed before getting up.7 The evolution of TV and Video The growing penetration of connected devices coupled with a wider availability of online content is reshaping the way that Europeans consume TV and video content 7 Ericsson ConsumerLab, TV & Media 2015 8 Ericsson ConsumerLab analytical platform (2014) Device share of total TV/video time, Europe Source: Ericsson ConsumerLab, TV and Media 2015 Base: Population with broadband at home who watch any type of TV/video at least weekly, Europe Source: Ericsson ConsumerLab, TV and Media 2015 Base: Population with broadband at home who watch any type of TV/video at least weekly, Europe Usage of streaming video, Europe 0% 30% 40% 50% 60% 70% 80% 90% 100% 10% 20% 2013 2014 2015 Smartphone, tablet and laptop TV screen and desktop Europeans watch streamed on-demand daily Europeans watch streamed on-demand weekly One out of three below 25 years watch TV or video content in bed before getting up 24% 50% TV screen Desktop screen Laptop screen Smartphone screen Tablet screen
  • 8. EAB-15:036461 Uen © Ericsson AB 2015 Ericsson SE-126 25 Stockholm, Sweden Telephone +46 10 719 0000 www.ericsson.com Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future. Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities. With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.