KS2 Technologies is an IBM Premier Business Partner and Oracle Gold Partner that provides a variety of professional services including custom application development, mobile application development, cloud integration, and IBM middleware solutions. They offer managed integration services to take responsibility for integration outcomes through a dedicated team of integration architects, analysts, developers, administrators and support. Their BEST methodology provides governance over IT project budgets, expectations, signoffs, and timelines.

1. IBM Power Systems,
IBM Storage
Custom Development
(RPG, Java)
About KS2 Technologies, Inc.
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20+ years of
expertise
Mobile Application
Development and
Deployment
Cloud to On-Premise
Application Integration
IBM DataPower
Gateway

2. About KS2…
 IBM Premier Business Partner / Oracle Gold Partner
 Headquartered in Grapevine, TX (Dallas Metroplex) with recently opened Chicago office
 Dedicated ERP Practice 14+ years of JDE experience.
 Dedicated IBM Practice combining 20+ years of hardware/infrastructure expertise with world
class IBM middleware solutions
– IBM WebSphere (early adopter of DataPower and Cast Iron)
– IBM Power i – RPG, Java, Rational, Storage, PureApp, Cloud
 WebSphere Certified Business Partner
– Business Integration via ESB and SOA infrastructures (IBM Integration Bus, DataPower,
API Management)
– Mobile Application Development and Deployment (IBM Worklight)
– Cloud to On-Premise Application Integration (IBM Cast Iron)
– Secure and Efficient Message Services (WebSphere MQ)
– Process Improvement (IBM BPM/ODM)
2 IBM DataPower
Gateway

3. Overview of KS2 Professional Services
• Envision to Go Live – Professional Services for WebSphere
Solutions
• Provide Project Managers, Architects, Developers, Business
Analysts
• Flexible Teaming Structures
• BEST! Methodology for All Engagements – No Surprises!
 Budget
 Expectations
 Signoff
 Timelines
• Two Delivery Approaches:
– Project-Based Professional Services (SOW’s)
– Managed Services (Contracted)
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4. Current KS2 Managed Service Offerings
– Managed ERP Services
– Managed Integration Services
– Managed Infrastructure Services
About KS2 Managed Services
Managed Infrastructure Services
Managed Integration Services
Managed ERP Services

5. KS2 Managed Integration Services
KS2 Managed Integration Services
– Responsible for outcomes, not just hours and artifacts
– Architects, Analysts, Testers, Developers, Administrators,
Support
– IBM Subject Matter Experts (SME’s)
– Remote and/or Onsite Services
– Support (Monitoring & Reporting) Services
– SLAs Managed Integration Services

6. Why KS2 Managed Integration Services?
Single SOW Engagements Vs. Managed Services Engagement
Vendor Relationships Vs. Partner Relationships
Project Task Responsibilities Vs. Integration CoE / ICC Responsibilities
Accountability for
Development
Vs.
Accountability for
End-to-End Deliverables and Results
Multiple
Disjointed
Deliverable Methodologies
Vs.
Single
Integrated
Deliverable Methodology
Multiple SOWs to Manage Vs. One Managed Service SOW
Certified Integration Resource Vs. Certified Integration Team
Professional Service
Deliverables
Vs.
Reusable Software & Service
Deliverables
Task Level Agreements Vs Service Level Agreements

7. Managed Integration Service Engagement Offerings
Resource Based
Engagement
Managed Service
Project Based
Engagement
Managed Service
Program
Engagement

8. Managed Integration Services Resources
Managed
Integration
Service Roles
Managed Integration Service Responsibilities
Integration
Architects
• Proven Leadership and Vision in varied SOA, Mobile, and Cloud Integration
Environments
• Provides Enterprise Product and Platform Architecture Services
• Governs and manages Integration Best Practices
• Creates Integration Patterns & UML Diagrams for Integrations
• Certified IBM Product and/or Domain Architects
Integration Analysts
• Creates Integration Analysis and Integration Planning Documentation to reduce
complexity for Development and Configuration
• Provide Business and Domain Expertise for Integration Implementations
Integration
Developers
• Provides hands-on Integration Development, Configuration and Unit Testing
• Provides End-to-End Transactional Testing
• Certified IBM Product Experts (SMEs)
Integration Product
Administrators
• Provides Integration Infrastructure Optimization
• Provides Integration Infrastructure Upgrade Support
• Certified IBM Product Administrators
Integration Support
• Provides API and Service Version Management and Control
• Supports new Consumer Integrations
• Provides On-Demand Integration Monitoring and De-bugging

9. KS2 Methodology for Engaging
KS2 Managed
Integration Methodology:
• Agile Oriented
• Highly Collaborative
• Customizable
• Supports core
Integration
Architecture Patterns
• Best in Class
• Works with all major
Vendor Specific and
Open Source Products
• Optimized for
Continuous Integration

10. Technologies We Work With…
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Internet
Business
Consumer
DMZ
Mobile
Trusted
IBM Power
IBM DataPower
Gateway
IBM DataPower
Gateway

11. KS2’s BEST Methodology
Built in Governance with B.E.S.T.©

12. B.E.S.T. Defined
Element Critical Success
Factor
Audit
Frequency
Method Escalation Procedure
Budget Are we on
budget?
Weekly % Complete vs.
% Billed
• Notify Acct Mgr., Client PM
• Escalate to Steering Committee
• Define plan for resolution and seek
approval
Expectations Are we
meeting the
Client’s
expectations?
Weekly/
Monthly
• Periodic
Customer Sat
Inquiries
• Weekly Status
Meeting
• Monthly
Steering
Committee
• Internal Review and Resolution Plan
• Surface issues and root cause at
Weekly and/or Steering Committee
• Present proposed solution, get
acceptance and execute
Signoff Are we getting
physical
Customer Sign
Off for key
project
milestones?
Monthly • Confirm key
project
governance and
control docs are
in place to
support sign off
• Confirm prior
milestones
have been
signed off
• Internal Review and Resolution Plan
• Surface issues and root cause at
Weekly and/or Steering Committee
• Present proposed solution, get
acceptance and execute
Timeline Is the project
on schedule?
Weekly • Project Plan
Review
• Root Cause analysis
• Surface issues at Weekly and/or
Steering Committee
• Present proposed solution/staffing
plan or other changes
• Get acceptance and execute
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