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  • 2. Open Courses 2012 Our open courses combine up-to-date content with expert delivery, which together with our exceptional post-training support package gives you a real return on your investment. All courses are run with small groups to guarantee you maximum individual attention. We recommend you book now. However, if you want more details of content visit us online or call and we will be pleased to send you a CD or printed listing. Loyalty Discount Scheme "Very useful informative and techniques that I will be able to use” Make Spearhead your training partner and benefit from the K.S. Perfect PA May 2011 best loyalty scheme available. It’s based on the cumulative number of days booked with no restrictions on who from your organisation makes the booking. This really is the fairest “All aspects were covered exceptionally well” scheme to be had for maximum reward. We will even track all N.J. Introduction to Management March 2011 bookings from your organisation and inform you what level of discount applies to the bookings you make – so it’s easy for you to get the training you need, when you need it and at the “Very good course, clearly defined and particularly liked best possible price. how all aspects were related back to my specific needs” Training days booked in any twelve month period: C.W. Category Management February 2011 1-3 Full Fee 4-6 10% Discount 7-9 15% Discount 10-12 17.5% Discount More than 12, call us for details: 01608 644144 In Company Training Exceptional Post-training Support All courses in this brochure can be presented exclusively for For Every Delegate… your organisation. We also have many standard in-company courses, details of which can be found on our website:Full course notes and reference materials www.spearhead-training.co.uk.for you to take awayDedicated Help Line to talk to your tutor If you do not see what you want why not use our bespokeE-train – our unique training support training service, we will create a tailored course to meet yourmodules delivered at regular intervals to specific needs – just give us a call on 01608 644144.your inbox for a full year MANAGEMENT BUSINESS SKILLS SALES & MARKETING SECRETARIAL AND SUPPORT “Very Clear, funny and informative” S.P. Introduction to Selling February 2011 FMCG
  • 3. Spearhead Training: 2012 Open Course Calendar Venue(s) / Duration Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Management CostIntroduction to Management 3 day Res RC £1670 18-20 29 to 02 17-19 13-15 01-03 19-21 14-16A flying start to a career in managementManagement Skills ST £975 02-03 15-16 26-27 07-08 19-20 03-04 18-19 29-30 2 day NonRes ST HA ST HA ST HA HA STManagement beyond the basics HA £995Business Management 3 day Res RC £1690 15-17 09-11 23-25 26-28 03-05Developing senior management skills NEW for 2012Executive Leadership Programme 3 day Res RC £1690 16-18 26-28 13-15 22-24 07-09Leadership skills for senior managersManaging the Sales Force 3 day Res RC £1680 25-27 21-23 16-18 11-13 12-14 07-09How to get the best from the sales teamSupervisory and Team Leader Skills ST £975 12-13 20-21 11-12 17-18 28-29 30-31 11-12 25-26 04-05 2 day NonRes HA ST HA ST HA ST HA ST HAFirst steps in organising and directing work effort HA £995Managing Change 1 day NonRes ST £545 24 25 23 25Implementing & managing change successfully Business SkillsPresentation Skills NEW for 2012 ST £975 13-14 29-30 14-15 04-05 23-24 15-16 06-07 1 day NonRes ST HA ST HA ST HA STMaster techniques for maximum impact HA £995Project Management Workshop 27 04 12 15 12 14 1 day NonRes ST/HA £565 HA ST HA ST HA STIntroduction to project management techniquesTime Management ST £555 22 09 25 07 24 12 1 day NonRes HA ST HA ST HA STRegain control – techniques of top performers HA £565Assertiveness Skills 23 09 20 30 09 17 01 12 1 day NonRes ST/HAT £545 ST HA ST HA ST HA ST HAThe art of confident communicationPersuading and Influencing Skills ST £545 06 22 09 28 10 24 09 17 1 day NonRes HA ST HA ST HA ST HA STHow to reach positive outcomes HA £565Business Writing Skills ST £555 27 12 03 25 21 05 09 1 day NonRes HA ST HA ST HA ST HAPrinciples & practice of effective business writing HA £575Answering the Telephone NEW for 2012 15 26 16 05 20 02 16 1 day NonRes ST/HA £545 HA ST HA ST HA ST HATurning good morning into good businessFinancial Awareness 2 day NonRes ST £995 23-24 03-04 26-27 28-29 15-16 20-21Everything you need to know for the non-specialistPlanning Skills Workshop ST £555 08 05 11 14 22 13 1 day NonRes HA ST HA ST HA STTechniques and methods for effective planning HA £575Fundamentals of Business NEW for 2012 1 day NonRes ST £525 13 16 22 22 24 19Contributing to business success FULL COURSE DETAILS AVAILABLE AT www.spearhead-training.co.uk OR CALL 01608 644144 Key: NonRes = Non Residential Res = Residential ST = Spearhead Training Centre, Chipping Norton HA = The Hatton, London RC = Radcliffe Conference Centre, Nr Coventry
  • 4. Spearhead Training: 2012 Open Course Calendar Venue(s) / Duration Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Sales & Marketing CostIntroduction to Selling ST £975 23-24 27-28 16-17 07-08 10-11 16-17 25-26 30-31 13-14 2 day NonRes HA ST HA HA HA ST HA ST HAA fast track introduction to selling HA £995Essential Sales Skills 3 day NonRes ST £1645 15-17 17-19 19-21 08-10 10-12 10-12Improve your skills and close more ordersAdvanced Sales Skills ST £975 19-20 15-16 24-25 16-17 20-21 19-20 2 day NonRes ST HA ST HA ST HAMaster the challenge of high level selling HA £995Sales Negotiation Skills 3 day NonRes ST £1645 08-10 11-13 21-23 02-04 03-05 17-19 26-28Minimise concessions and conclude good dealsAccount Management 3 day Res RC £1670 06-08 02-04 28-30 25-27 19-21 14-16Building business partnershipsTelephone Sales 06 02 28 23 17 21 1 day NonRes ST/HA £565 ST HA ST HA ST HAThe right way to build business on the telephoneMarketing Fundamentals NEW for 2011 2 day NonRes ST £995 25-26 01-02 01-02 1-18 13-14 06-07How marketing works to build businessGetting New Business NEW for 2011 1 day NonRes ST £545 22 30 29 07 05The right way to develop new business opportunities Secretarial and SupportPerfect PA 30 27 20 30 06 11 13 10 09 05 03 1 day NonRes ST/HA £545 ST HA ST HA ST HA ST HA ST HA STEnhancing executive performanceTime Management for Support Staff NEW for 2011 ST £545 31 08 10 15 18 24 30 02 08 07 1 day NonRes ST HA ST HA ST HA ST HA ST HAImprove your personal effectiveness HA £565Minute Taking 01 13 04 01 18 31 08 22 1 day NonRes ST/HA £545 HA ST HA ST HA ST HA STHow to record information from meetingsThe Basics of Finance ST £545 28 08 20 06 15 1 day NonRes HA ST HA ST HAUnderstanding business finance HA £565 Fast Moving Consumer GoodsNational Account Management 2 day NonRes ST £995 07-08 29-30 20-21 29-30The definitive course for NAMsCategory Management 2 day NonRes ST £995 17-18 22-23 18-19Making category management work for you FULL COURSE DETAILS AVAILABLE AT www.spearhead-training.co.uk OR CALL 01608 644144 Key: NonRes = Non Residential Res = Residential ST = Spearhead Training Centre, Chipping Norton HA = The Hatton, London RC = Radcliffe Conference Centre, Nr Coventry
  • 5. Course Timings 1. Delegate’s Name_____________________________________ All courses start at 09:45 on the first day and finish at Job Title ______________________________________________ either 16:30 (residential) or 17:00 (non residential) on the Course Title ___________________________________________ last day. Course Dates __________________________________________ Accommodation required for the nights of: ___________________ Open Courses 2. Delegate’s Name_____________________________________ Our published fee includes course materials, use of Job Title ______________________________________________ video and other training equipment as required. Prepared Course Title ___________________________________________ key topic notes for delegates’ future reference are Course Dates __________________________________________ provided. The number of delegates attending each Accommodation required for the nights of:____________________ course is limited to ensure individual participation. 3. Delegate’s Name_____________________________________ Job Title ______________________________________________ Residential Courses Course Title ___________________________________________ Delegates participate in evening syndicate exercises and Course Dates __________________________________________To book course places, or for information, please are therefore advised to stay in the hotel during the Accommodation required for the nights of:____________________ course. Residential fees do not include the delegate’s (continue on photocopied form if necessary)complete the appropriate sections on the form and overnight accommodation costs.fax to 01608 649680 or post to the address below. Earlybird? Tick here to claim 10% discount (see left) Non Residential CoursesPlease include your remittance for all course Non Residential programme fees include lunch and light I would like to pay by:bookings. refreshments. If overnight accommodation is required we Please invoice my company can provide information on local hotels. ChequeSpearhead Training Group Ltd Reservations (course fee + VAT payable to Spearhead Training Group Ltd) Bookings can be made using the booking form, or by18/19B Cheriton House, Cromwell Park telephone, letter, email, fax or on-line. A receipted tax Credit/Charge Card: Mastercard VisaChipping Norton, Oxon, OX7 5SR invoice will be sent to cover VAT. Full instructions are sent to each delegate via the company making the Card numberTel: 01608 644144 booking.Fax: 01608 649680 Expiry date VATe-mail: courses@spearhead-training.co.uk VAT is charged at the current rate on all accounts. Signature_____________________________________________www.spearhead-training.co.uk Reg. No. 335 3725 60 Name________________________________________________ Payment of Invoices & Discount Policy Job Title______________________________________________ To qualify for an Earlybird discount bookings must be Company_____________________________________________ paid two months in advance of the course start date. Address______________________________________________ Otherwise payments are all due 14 days before the start _____________________________________________________ of the course. _____________________________________________________ Venues, Dates and Content Post Code_____________________________________________ All the information in this brochure is correct at time of Telephone No__________________________________________ print. We reserve the right to make changes should it be Fax No_______________________________________________ necessary. E-mail________________________________________________ Cancellations & Transfers Please contact me regarding the following: Cancellations/transfers after places have been confirmed In-Company training Consultancy will incur an administrative charge of 15% of the course Joint venture projects fee. Cancellations and transfers within 14 days of the course start cannot be accepted. Substitutes can be made at any time before the course start date without cost penalty.