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Three Digital Trends for the New Decade:
Building marketing strategies that are real-time, highly visible and data-driven

                                 Curated by Steve Rubel, SVP, Director of Insights
                                                                     March 2010
Technologies Get All the Attention, Yet They’re Fleeting




2
Trends, However, Develop More Slowly and Are Often Timeless




3
Focus on the Trends, But Leverage the Technologies




4
MARKETING IN THE AGE OF STREAMS:
THE REAL-TIME ENGAGEMENT IMPERATIVE
 SOCIAL MEDIA
PRESENTATION
THE CHALLENGE: THE FIREHOSE
9
10
PEOPLE NEED TO HEAR THINGS MANY TIMES FOR IT TO SINK IN




12
SOCIAL MEDIA PATTERNS IN INDONESIA




13
EXPERTS AND EMPLOYEES SHAPE OUR DECISIONS




14
EMPLOYEE ENGAGEMENT IS A KEY TO SOCIAL SUCCESS




15
I: ESTABLISH DIGITAL EMBASSIES AND EQUIP
EMPLOYEES TO BECOME AMBASSADORS




16
ESTABLISH DIGITAL EMBASSIES




17
II: EMBRACE MULTIPLICITY AND DIVERSITY
EMBRACE MULTIPLICITY AND DIVERSITY




19
III: USE THE FORCE, DON’T FIGHT IT
USE THE FORCE, DON’T FIGHT IT




21
THE GOOGLIZATION OF MEDIA:
     BUILDING A DIGITALLY VISIBLE BUSINESS




22
“IN 2009, MORE DATA WILL
     BE GENERATED BY
     INDIVIDUALS THAN IN THE
     ENTIRE HISTORY OF
     MANKIND THROUGH 2008.”

          - ANDREAS WEIGEND,
       FORMER CHIEF SCIENTIST,
                AMAZON.COM




23
24
25
26
• Search engines have a global
                                                   active reach of 86 percent of
 THE SEARCH ENGINE LANDSCAPE:                      all users (Nielsen)
 BY THE NUMBERS
                                                  • Therefore, search engines are
                                                   every business’ home page
                                                  • News and streams drive
                                                   searches, searches drive news
                                                   and streams




“Business card as search result” by Jeff McNeil


27
I - PAID SEARCH

28
II – OWNED SEARCH

29
III – EARNED SEARCH

30
IV – SOCIAL SEARCH

31
QUALITY CONTENT DRIVES DIGITAL
 VISIBILITY




32
SOCIAL CONNECTIONS DRIVES DIGITAL
 VISIBILITY
33
THE DATA DECADE:
  SOCIAL MEDIA
DIY INSIGHTS AND SITUATIONAL AWARENESS
  PRESENTATION
“THE GREAT INFLECTION IS THE
               MASS DIFFUSION OF LOW-
               COST, HIGH-POWERED
               INNOVATION TECHNOLOGIES
               — FROM HAND-HELD
               COMPUTERS TO WEB SITES
               THAT OFFER ANY IMAGINABLE
               SERVICE — PLUS CHEAP
SOCIAL MEDIA   CONNECTIVITY. THEY ARE
               TRANSFORMING HOW
PRESENTATION   BUSINESS IS DONE.”

               - NYT COLUMNIST, THOMAS
               FRIEDMAN ON THE DO-IT-
               YOURSELF ECONOMY
I: TAP INTO FREE TOOLS AND
BECOME DATA JUNKIES




 37
II: LOOK FOR UN-MET NEEDS AND USE THE
DATA TO PLAN PRODUCTS AND CAMPAIGNS




 38
II: MAP NETWORKS TO UNDERSTAND HOW TO
USE THEM EFFICIENTLY AND EFFECTIVELY




 39
40
Three Digital Trends for the New Decade:
Building marketing strategies that are real-time, highly visible and data-driven

                                 Curated by Steve Rubel, SVP, Director of Insights
                                                                     March 2010

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