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ECIAP Closing Conference 
Amsterdam 27 November 2014 
Session 1: Cross-sectoral innovation 
and 
the use of innovation vouchers 
Michele Coletti & Myriam Camarero 
Provincia di Milano
Innovation Vouchers rationale 
• Small and Medium Enterprises’ capacity to 
innovate is limited by lack of resources and 
knowledge (market and systemic failures) 
• Innovation vouchers schemes are public 
programmes to foster SMEs use of knowledge and 
professional services 
• They also contribute to the growth of knowledge 
suppliers (R&D centres, innovation consultancies, 
creative firms)
Vouchers and other Policies for CCIs 
Demand-driven 
Innovation 
Innovation 
Vouchers 
Spill-overs 
Internatio-nalisation 
Improve 
competitiveness of 
recipients and suppliers 
Clusters 
Explore new 
innovation trajectories 
Enlarge the range of 
market and 
technological options 
Promote new business 
relationships
Innovation Vouchers: common features 
• Recipients: SMEs 
• Suppliers: universities, research centres, creative 
professionals and firms previously accredited and 
included in a vendor directory 
• Wide range of eligible services 
• Voucher size from 1.000€ up to 10.000€ 
(beneficiary’s contribution between 0 and 50%) 
• Projects selected on the basis of innovativeness
Concrete Actions on Innovation Vouchers
Concrete Actions on Innovation Vouchers 
1. VINCI bridges between outside CCI services and 
"traditional" SMEs’ needs of Salzburg - scaled up to 
Austrian national level 
2. Fad-Ins: strengthens links among CCIs (Fashion-Audiovisual- 
Design) from Catalonia – innovative use of ERDF funds to 
foster local creative sector 
3. +Innova Creativity: improves non-technological innovation 
of traditional Basque SMEs – involvement of international 
CCI suppliers helped local suppliers and beneficiaries 
4. 4CNW: facilitates new partnerships and collaborations 
between CCIs and wider industries in North-West Ireland – 
collaboration between Celtic Tigers, scaled up at the 
national level
What doesn’t work 
1. A one-size-fits-all voucher 
 Size and matchmaking mechanisms should be adapted to 
the industry and types of project 
2. Project selection too easy or too challenging 
 Quality should be rewarded without being too picky 
3. Give everything for free 
 Some co-financing is useful to foster commitment and 
accountability
Policy recommendations for vouchers 
1. Search for best knowledge wherever located 
2. Strengthen and foster relationships between 
suppliers and recipients but also between suppliers 
3. Keep vouchers schemes simple and fast to lure 
firms and improve efficiency 
4. Invest in promotion and communication to make 
CCIs well known even beyond the scheme 
5. Vouchers cannot be an isolated solution, an 
integrated set of policies is necessary
Search for the best knowledge 
• Policy: Search for the knowledge wherever it is 
located and make sure that foreign creative 
providers collaborate not only with beneficiaries 
but also with local creative business to maximize 
spillover and cross-innovation 
• Case: +Innova Creativity is a scheme that has been 
able to leverage on local and foreign creative skills 
building capabilities not only of beneficiaries but 
also of local creative suppliers
Strengthen relationships 
• Policy: Use vouchers to strengthen both 
beneficiaries and creative suppliers (included 
professionals and start-ups) and foster 
relationships between them in order to support the 
economy 
• Case: Fad-Ins has obtained very high levels of 
satisfaction both from voucher beneficiaries and 
suppliers with the establishment of several fruitful 
relationships in the region of Catalonia.
Integrated policy 
• Policy: Rather than being a one-off or isolated 
exercise, innovation voucher schemes should be 
part of integrated sets of policies to improve 
competitiveness of SMEs 
• Case: 4CNW which is part of the Irish Creative State 
North West Initiative to promote cross-sectoral 
integration
Keep vouchers simple 
• Policy: Keep voucher processes simple and fast to 
attract a large number of potential recipients and 
knowledge providers while lowering managing 
costs 
• Case: The Austrian Vinci scheme was successful at 
regional level for its simplicity. This has allowed it 
to be enlarged at the national level with an even 
bigger success
Invest in communication 
• Policy: Make communication and promotion 
investments to raise awareness of economic and 
political stakeholders on the transformative 
potential of CCIs that will stay beyond the voucher 
programme duration 
• Case: the local authority in charge of managing the 
Irish 4CNW programme invested significantly on 
this aspect
Impact dimensions of Creative Vouchers 
Innovation 
Vouchers 
Type B Voucher Schemes 
Demand 
-driven 
Innovati 
on 
Spill-overs 
Internati 
o-nalisatio 
n 
Voucher Schemes where 
foreign suppliers are 
eligible 
Voucher Schemes between 
creative and traditional sectors Creative Vouchers
Thank you fo your attention! 
Questions? 
More info can be found in the Thematic Report 
available on the ECIA Platform website 
or email us at 
coletti@smartup.it and m.camarero@provincia.milano.it

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Michele Coletti & Myriam Camarero: Issues & challenges regarding the use of voucher systems irt promotion of cross-sectoral innovation

  • 1.
  • 2. ECIAP Closing Conference Amsterdam 27 November 2014 Session 1: Cross-sectoral innovation and the use of innovation vouchers Michele Coletti & Myriam Camarero Provincia di Milano
  • 3. Innovation Vouchers rationale • Small and Medium Enterprises’ capacity to innovate is limited by lack of resources and knowledge (market and systemic failures) • Innovation vouchers schemes are public programmes to foster SMEs use of knowledge and professional services • They also contribute to the growth of knowledge suppliers (R&D centres, innovation consultancies, creative firms)
  • 4. Vouchers and other Policies for CCIs Demand-driven Innovation Innovation Vouchers Spill-overs Internatio-nalisation Improve competitiveness of recipients and suppliers Clusters Explore new innovation trajectories Enlarge the range of market and technological options Promote new business relationships
  • 5. Innovation Vouchers: common features • Recipients: SMEs • Suppliers: universities, research centres, creative professionals and firms previously accredited and included in a vendor directory • Wide range of eligible services • Voucher size from 1.000€ up to 10.000€ (beneficiary’s contribution between 0 and 50%) • Projects selected on the basis of innovativeness
  • 6. Concrete Actions on Innovation Vouchers
  • 7. Concrete Actions on Innovation Vouchers 1. VINCI bridges between outside CCI services and "traditional" SMEs’ needs of Salzburg - scaled up to Austrian national level 2. Fad-Ins: strengthens links among CCIs (Fashion-Audiovisual- Design) from Catalonia – innovative use of ERDF funds to foster local creative sector 3. +Innova Creativity: improves non-technological innovation of traditional Basque SMEs – involvement of international CCI suppliers helped local suppliers and beneficiaries 4. 4CNW: facilitates new partnerships and collaborations between CCIs and wider industries in North-West Ireland – collaboration between Celtic Tigers, scaled up at the national level
  • 8. What doesn’t work 1. A one-size-fits-all voucher  Size and matchmaking mechanisms should be adapted to the industry and types of project 2. Project selection too easy or too challenging  Quality should be rewarded without being too picky 3. Give everything for free  Some co-financing is useful to foster commitment and accountability
  • 9. Policy recommendations for vouchers 1. Search for best knowledge wherever located 2. Strengthen and foster relationships between suppliers and recipients but also between suppliers 3. Keep vouchers schemes simple and fast to lure firms and improve efficiency 4. Invest in promotion and communication to make CCIs well known even beyond the scheme 5. Vouchers cannot be an isolated solution, an integrated set of policies is necessary
  • 10. Search for the best knowledge • Policy: Search for the knowledge wherever it is located and make sure that foreign creative providers collaborate not only with beneficiaries but also with local creative business to maximize spillover and cross-innovation • Case: +Innova Creativity is a scheme that has been able to leverage on local and foreign creative skills building capabilities not only of beneficiaries but also of local creative suppliers
  • 11. Strengthen relationships • Policy: Use vouchers to strengthen both beneficiaries and creative suppliers (included professionals and start-ups) and foster relationships between them in order to support the economy • Case: Fad-Ins has obtained very high levels of satisfaction both from voucher beneficiaries and suppliers with the establishment of several fruitful relationships in the region of Catalonia.
  • 12. Integrated policy • Policy: Rather than being a one-off or isolated exercise, innovation voucher schemes should be part of integrated sets of policies to improve competitiveness of SMEs • Case: 4CNW which is part of the Irish Creative State North West Initiative to promote cross-sectoral integration
  • 13. Keep vouchers simple • Policy: Keep voucher processes simple and fast to attract a large number of potential recipients and knowledge providers while lowering managing costs • Case: The Austrian Vinci scheme was successful at regional level for its simplicity. This has allowed it to be enlarged at the national level with an even bigger success
  • 14. Invest in communication • Policy: Make communication and promotion investments to raise awareness of economic and political stakeholders on the transformative potential of CCIs that will stay beyond the voucher programme duration • Case: the local authority in charge of managing the Irish 4CNW programme invested significantly on this aspect
  • 15. Impact dimensions of Creative Vouchers Innovation Vouchers Type B Voucher Schemes Demand -driven Innovati on Spill-overs Internati o-nalisatio n Voucher Schemes where foreign suppliers are eligible Voucher Schemes between creative and traditional sectors Creative Vouchers
  • 16. Thank you fo your attention! Questions? More info can be found in the Thematic Report available on the ECIA Platform website or email us at coletti@smartup.it and m.camarero@provincia.milano.it