3 Easy Steps For Creating Behavioural Based Objectives That can be observed and measured David Gibson – Eureka!
“Cheshire Puss… would you tell me, please, which way I ought to go from here?” “That depends a good deal onwhere you want to get to” said the Cat.
Likewise, you cannot start to design a great workshop if you’re unclearabout what learners will be able to do as a result of their training.
Before you go anyfurther please have to hand: • Pen and paper
On the top of your paper, please add the title 3 Easy Steps For Creating Behavioural Based Objectives
Now, please write down your thoughts on the following question:What’s the purpose of training?
“Increase Confidence”What’s the purpose of training?
I would suggest that these are OUTCOMES of training rather than the PURPOSE of training
So, what is thepurpose of training? I look at it like this ….
John is able to perform x. However,the organisations changes:• Strategy• Products• Processess• Or wants the him to take on additional tasks
So the organisation needs his ablilityto move from where it currently is towhere they need it to be.
But where his skill level is now andwhere the organisation needs hisskill level reveals a gap – a …
Providing that gap is caused due tolack of skill or lack of knowledgethen training can be the bridge totake John from where he is now towhere the organisation needs him tobe. Training can only fix lack of skillor lack of knowledge – anything elseis not a training issue.
So What? So, if training is about applying new knowlege or perfoming new skills, then to design the training we’ll need Behavioural Based Objectives ie objectives we can observe and
What I’d like you to do before we go any further, is to select one of the content pieces ieone agenda item from a workshop you currentlyfacilitate. Now write the objective for that piece of content.
Here’s what I wrotefor a content piece on writing objectives …
What do you think?By the end of thismodule, you willunderstand how towrite objectives.
By the end of thismodule, you willunderstand how towrite objectives. You cannot observe or measure Understand?
Avoid unmeasurablewords such as: Appreciate Know Aware(ness)
A BehaviouralBased Objectivemust include: Condition Task Standard Behavioural Based Objective
Think of: TASK = What ie What learners will be able to do - an action verb eg Be able to write an objective Be able to process a claim Be able to protect client data
Your turnLook at the objective you have just written. Is there an action verb? If not, change your objective to include one ie make sure there is an observable task.
Think of: CONDITION = When When would someone do this in the real world eg When designing a new workshop Upon receipt of a new claim During a telephone conversation
Your turnLook at the objective you have just written. Does it state what the triggerwould be for performing the task? If not, amendthe objective to include a condition (when).
Think of: Standard = How Well How well should someone be able to perform the task eg That includes a Task, Condition and Standard Using the Order System In line with the Data Protection Act
Your turnLook at the objective youhave just written. What criteria will you use to assess if the task is performed correctly. Ifthis isn’t stated, add this to your objective.
If you have any more text left from your original objective, delete it. It’s not needed.
Here’s a template for you to write your objectives Task (What) Condition (When In The Real World) Standard (How Well)
Example Task • You will be able to write (What) objectives Condition • When designing a new (When In The Real World) workshop Standard • That includes a task, condition (How Well) and standard