How to write training objectives


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3 Easy steps to creating Specific, Measurable and Observable objectives

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How to write training objectives

  1. 1. 3 Easy Steps For Creating Behavioural Based Objectives That can be observed and measured David Gibson – Eureka!
  2. 2. “Cheshire Puss… would you tell me, please, which way I ought to go from here?” “That depends a good deal onwhere you want to get to” said the Cat.
  3. 3. Likewise, you cannot start to design a great workshop if you’re unclearabout what learners will be able to do as a result of their training.
  4. 4. Before you go anyfurther please have to hand: • Pen and paper
  5. 5. On the top of your paper, please add the title 3 Easy Steps For Creating Behavioural Based Objectives
  6. 6. Now, please write down your thoughts on the following question:What’s the purpose of training?
  7. 7. “Increase Confidence”What’s the purpose of training?
  8. 8. I would suggest that these are OUTCOMES of training rather than the PURPOSE of training
  9. 9. So, what is thepurpose of training? I look at it like this ….
  10. 10. John is able to perform x. However,the organisations changes:• Strategy• Products• Processess• Or wants the him to take on additional tasks
  11. 11. So the organisation needs his ablilityto move from where it currently is towhere they need it to be.
  12. 12. But where his skill level is now andwhere the organisation needs hisskill level reveals a gap – a …
  13. 13. Providing that gap is caused due tolack of skill or lack of knowledgethen training can be the bridge totake John from where he is now towhere the organisation needs him tobe. Training can only fix lack of skillor lack of knowledge – anything elseis not a training issue.
  14. 14. So What? So, if training is about applying new knowlege or perfoming new skills, then to design the training we’ll need Behavioural Based Objectives ie objectives we can observe and
  15. 15. What I’d like you to do before we go any further, is to select one of the content pieces ieone agenda item from a workshop you currentlyfacilitate. Now write the objective for that piece of content.
  16. 16. Here’s what I wrotefor a content piece on writing objectives …
  17. 17. What do you think?By the end of thismodule, you willunderstand how towrite objectives.
  18. 18. By the end of thismodule, you willunderstand how towrite objectives. You cannot observe or measure Understand?
  19. 19. Avoid unmeasurablewords such as: Appreciate Know Aware(ness)
  20. 20. A BehaviouralBased Objectivemust include: Condition Task Standard Behavioural Based Objective
  21. 21. Think of: TASK = What ie What learners will be able to do - an action verb eg  Be able to write an objective  Be able to process a claim  Be able to protect client data
  22. 22. Your turnLook at the objective you have just written. Is there an action verb? If not, change your objective to include one ie make sure there is an observable task.
  23. 23. Think of: CONDITION = When When would someone do this in the real world eg  When designing a new workshop  Upon receipt of a new claim  During a telephone conversation
  24. 24. Your turnLook at the objective you have just written. Does it state what the triggerwould be for performing the task? If not, amendthe objective to include a condition (when).
  25. 25. Think of: Standard = How Well How well should someone be able to perform the task eg That includes a Task, Condition and Standard  Using the Order System  In line with the Data Protection Act
  26. 26. Your turnLook at the objective youhave just written. What criteria will you use to assess if the task is performed correctly. Ifthis isn’t stated, add this to your objective.
  27. 27. If you have any more text left from your original objective, delete it. It’s not needed.
  28. 28. Here’s a template for you to write your objectives Task (What) Condition (When In The Real World) Standard (How Well)
  29. 29. Example Task • You will be able to write (What) objectives Condition • When designing a new (When In The Real World) workshop Standard • That includes a task, condition (How Well) and standard
  30. 30. 5 Tips when writing Objectives:
  31. 31. Tip 1 Always include an action verb that you can observe; avoiding words such as Understand, Appreciate, Aware
  32. 32. Tip 2 Each piece of content requires an objective. So for any 1 day you will probably have 5 maybe 6 objectives.
  33. 33. Tip 3 Always specify what would happen in the real world to trigger the task being performed
  34. 34. Tip 4 If you were observing someone performing the task, what criteria would you use to evaluate if the task was being performed correctly ie the standard
  35. 35. Tip 5 Remove any waffle. Keep objectives concise and to the point.
  36. 36. Before you go: Using your pen andpaper, please answer the following 3 questions …
  37. 37. What do you agree with? What did you learn?What will you start doingthat you’re currently not doing?
  38. 38. David Gibson Twitter: @eurekauk
  39. 39. Feel free to share andLooking At Training distribute this 10 minute training. All I ask is that Differently you credit it to: ©2012 David Gibson David Gibson Eureka Eureka!