RWDG Webinar: Build Your Own Data Governance Tools

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Copyright © 2019 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Build Your Own Data Governance Tools
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
October 17, 2019 – 11:00 a.m. PT / 2:00 p.m. ET
Real-World Data Governance

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#RWDG @RSeiner
Introduction
• Real-World Data Governance – Monthly Webinar Series
November 21, 2019 – How can Everybody be a Data Steward?
Third Thursday each Month @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net
• Non-Invasive Data Governance Book
ISBN 9781935504856 / Technics Publishing / Amazon.com
• Speaking @ Dataversity Events
Data Governance Vision, Washington, DC – December 9-12, 2019
Enterprise Data World, San Diego, CA – March 22-27, 2020
• Non-Invasive Data Governance Online Learning Plan
Non-Invasive Metadata Governance Online Learning Plan
DATAVERSITY Training Center
https://training.dataversity.net
• The Data Administration Newsletter (TDAN.com)
Twice Monthly – Data Articles, Columns, Blogs and Features
Produced by DATAVERSITY – Subscribe for emails
New Non-Invasive Data Governance Framework now being published
• KIK Consulting & Educational Services
KIKConsulting.com
Home of Non-Invasive Data Governance™
Home of Non-Invasive Metadata Governance

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#RWDG @RSeiner
• In the webinar I will share:
– Easy to Build Data Governance Tools
– Customizing Tools to Address Specific Needs
– Internally Developed Tools Lead to Tool Acquisition
– Knowing When it is Time to Acquire Tools
– Integrating DIY Tools with Acquired Tools
Abstract

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#RWDG @RSeiner
• The Framework as a Tool
– Last month’s RWDG webinar detailed the Framework
– Digital twin under development
– Used increasingly by organizations to communicate their focus
– Used to align multiple efforts within the same organization
– Basis for this webinar
Data Governance Framework

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Copyright © 2019 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA GOVERNANCE FRAMEWORK
DATA
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
• Details – Intersecting Blocks
• Data by Level
• Roles by Level
• Processes by Level
• Communications by Level
• Metrics by Level
• Tools by Level
• Columns – Core Components
• Data
• Roles
• Processes
• Communication
• Metrics
• Tools
• Rows – Perspective Levels
• Executive
• Strategic
• Tactical
• Operational
• Support

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
• Rows – Perspective Levels
• Executive
• Strategic
• Tactical
• Operational
• Support
• Details – Intersecting Blocks
• Data by Level
• Roles by Level
• Processes by Level
• Communications by Level
• Metrics by Level
• Tools by Level
• Columns – Core Components
• Data
• Roles
• Processes
• Communication
• Metrics
• Tools

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#RWDG @RSeiner
Non-Invasive Data Governance – Tools of …
Data Governance Framework Tools
• Framework Tool
• Approach Comparison Tool
• Maturity Model
• Assessment Tool
• Roadmap Tool
Data Tools
• Common Data Matrix
• Gap Scorecard
• Challenge Maturity Tool
• Data Strategy Framework
• Metadata Level Tool
Roles Tools
• Operating Model
• Operating Model Inverted
• Program Administrator Tool
• Common Data Matrix (Role Accountability)
• Governance Activity Matrix (Role Engagemt)
Process Tools
• Process Bubble Flow
• Process RACI Matrix
• Governance Activity Matrix
• Product Planning RACI
• Pilot Activity Tool
Communications Tools
• Communication Plan Matrix
• Gamification Tool
• Use Case Tool
• Documentation Cheat Sheet / Job Aid Tool
• Opportunity Intake Tool
Metrics Tools
• Dashboard Tool
• SMART Tools
• Rubric Opportunity Evaluation Tool
• Communication Plan Matrix (Measure Cx)
• Tooling Guideline Tool (Measure Tools)
Tools Tools
• Tooling Guideline Tool
• Technology Roadmap Tool
• Data Governance & Metadata Tool Criteria
• Request for Proposal (RFP) Format
• Tools Evaluation Matrix

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• Use Case Tool
Metrics Tools
• Dashboard Tool
• SMART Tools
Tools Tools
Core
Components
Core
Components
• Framework Tool
• Maturity Model
• Assessment Tool
• Roadmap Tool
Data Tools
• Gap Scorecard (OF)
• Challenge Maturity Tool (UC)
• Data Strategy Framework (EWB)
Roles Tools
• Operating Model
Process Tools
Core
Components
Core
Components
Core
Components
Core
Components

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• Framework Tool
• Maturity Model
• Assessment Tool
• Roadmap Tool
Data Tools
• Gap Scorecard (OF)
• Challenge Maturity Tool (UC)
• Data Strategy Framework (EWB)
Roles Tools
• Operating Model
Process Tools
• Use Case Tool
Metrics Tools
• Dashboard Tool
• SMART Tools
Tools Tools

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#RWDG @RSeiner
• Tools I will share today:
– Framework
– Operating Model / Operating Model Inverted
– Common Data Matrix
– Process Bubble Flow / RACI Matrix
– Communication Plan Matrix
– Rubric Opportunity Evaluation Tool
– Tool Evaluation Tool
Easy to Build Data Governance Tools

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• Operating Model / Operating Model Inverted

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• Operating Model / Operating Model Inverted
-----------------------> Time ----------------------->
EMPHASIS FOR PROGRAM
TACTICAL LEVEL
Cross Division
STRATEGIC LEVEL
Department
OPERATIONAL LEVEL
Per Division
Data Governance
Program Team
Escalation
Com
m
unication
EMPHASIS FOR PROJECT
STRATEGIC LEVEL
Department
TACTICAL LEVEL
Cross Division
OPERATIONAL LEVEL
Per Division
Data Governance
Project Team

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
Data & Roles Column

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
Data & Roles Column
Roles Column

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#RWDG @RSeiner
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
EMPHASIS FOR PROGRAM
TACTICAL LEVEL
Cross Division
STRATEGIC LEVEL
Department
OPERATIONAL LEVEL
Per Division
Data Governance
Program Team
Operating Model of Roles & Responsibilities
Project – Program Emphasis
Escalation
Com
m
unication
EMPHASIS FOR PROJECT
STRATEGIC LEVEL
Department
TACTICAL LEVEL
Cross Division
OPERATIONAL LEVEL
Per Division
Data Governance
Project Team
Data & Roles Column
Roles Column

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#RWDG @RSeiner
• Process Bubble Flow / RACI Matrix

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• Tool Evaluation Tool

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• Tool Evaluation Tool

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• What can be customized?
– Domains of Data
– Parts of the Organization
– Roles associated with Data Governance
– Processes you are Governing
– Purpose of your Data Governance Program
Customizing Tools to Address Specific Needs

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#RWDG @RSeiner
• Domains of Data
– Customers
– Products
– Parts
– Employees
– Suppliers / Vendors
– Classified Data
– Capability / Function
– KPI / Strategic Data

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• Parts of the Organization
– Locations / Countries
– Companies / Subsidiaries
– Divisions / Departments
– Functional Areas / Capabilities
– Partners / Stakeholders
– Segments / Departments
– Sectors / Business Units
• Issues of the Organization
– Centralized or Federated
– Consistent or Distributed
– International or Regional
– Guidelines or Standards
– Culture or Ethics

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• Roles associated with Data Governance
– Executive – Steering Committee
– Strategic – Data Governance Council
– Tactical – Data Owners, SMEs
– Operational – Data Stewards
– Support – Administration, Partners, Working Data Teams

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• Processes You are Governing
– Data Quality
– Data Protection
– Data Understanding
– Data Certification
– Data Access
– Data Sharing
• Any Related Processes
– Data Definition
– Data Production
– Data Usage

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#RWDG @RSeiner
• Purpose of your Data Governance Program
– Improve Data Quality
– Assure Data Protection
– Improve Data Understanding
– Provide Data Certification
– Improve Data Access
– Leverage Data Sharing
– Improve Data Definition
– Improve Data Production
– Improve Data Usage

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• What is it about the internally developed tools, that leads to tool acquisition?
1. Helps you define your requirements for what you need the tool to do
2. Helps you recognize the users who are likely to use an acquired tool
3. Helps you quantify the impact of improved capabilities through the tool
Internally Developed Tools Lead to Tool Acquisition

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• What is it about the internally developed tools, that leads to tool acquisition?
4. Helps you shape the need for metadata dissemination
5. Helps you define usability considerations for an acquired tool
6. Helps you define what you don’t want out of an acquired tool

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• What’s the connection between internally developed (ID) and purchased tools?
– They both require someone to manage them.
– You can use the ID tools to prove that there is a need.
– You can use the ID tools to provided tool insight.

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#RWDG @RSeiner
• What’s the connection between internally developed (ID) and purchased tools?
– You can use the tools to understand how people want to access metadata.
– You can use the tools to understand the metadata necessary improve DG.

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• When will it be time to advance (sic) beyond internally developed?
– Capacity
– Access
– Functionality
– Management
– Resources
– Cost of Ownership
– Budget becomes available
Knowing When it is Time to Acquire Tools

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• Internally Developed tools that may meet limits:
– Common Data Matrix
– Data Dictionary and Business Glossary
– Data Movement Documentation Tools

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• Internally Developed tools that most likely will not meet limits:
– Operating Model of Roles and Responsibilities
– Process Tools (Bubble Flow and RACI Matrices)
– Communications Plan Tool
– Measurement Rubrics

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#RWDG @RSeiner
• Look for How Internally Developed Tools Compliment Acquired Tools
– Not just acquired tool; but also existing tools in your landscape.
– Where are they serving the same function?
– Where do they serve separate or complimentary functions?
– What is the cost of producing and using the metadata from both?
– Can metadata be passed from one tool to the other?
– What will it take to training people on using “another” product?
Integrating DIY Tools with Acquired Tools

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• Focus on how the metadata will improve the effectiveness of:
– Data Definition
– Data Production
– Data Usage

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• Consider Total Cost of Ownership (TCO) to add new tools:
– Product Cost
– Resource Cost
– Maintenance/Support Cost
– Licenses – Concurrent Users
– Licenses – With edit capabilities

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#RWDG @RSeiner
• In the webinar I shared:
– Easy to Build Data Governance Tools
– Customizing Tools to Address Specific Issues
– Internally Developed Tools can Lead to Tool Acquisition
– Knowing When it is Time to Acquire Tools
– Integrating DIY Tools with Acquired Tools
Summary

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Questions and Answers
Meet me in the Dataversity Community
to continue the conversation.
https://community.dataversity.net/

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#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner @TDAN_com
#RWDG
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RWDG Webinar: Build Your Own Data Governance Tools

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