2. Case Summary
Even teams with highly motivated, skilled and committees
members – Fail to achieve
According to Prof. Richard Hackman – failure to establish
groundwork leads to such ineffectiveness
Failure of Ghana Airways
Frequent changes in top management
Disruption in establishing consistent leadership teams
40 year old air carrier; once an emblem and now
bankrupt
Having a good team and effort can generate magic but
one should not blindly count on it
3. Elements of Successful Teamwork
Teams should be kept small because
Better Coordination
Less Politics
Well knit group of individuals
Consistent leadership to minimize type of coordination
tasks
Each team member has a different attitude towards authority
Good team leader understands and handles efficiently
Avoiding continuous reconfiguration of teams without trust
building
Frequent changes cause the new member to face problem in
adjusting
4. Strategic vision and turbulence tackling capacity
A team without vision
No Goal to strive for
Is directionless and inefficient
Team is not less than sum of parts
Collaborate together rather than complete individual tasks
Clearly define group responsibilities and group rewards
Motto – One for all and all for one
Team Responsibilities, Team prize and Team punishment
Assertive and Courageous Leader
Can invoke authority even when team resists direction.
Direct the group of talented individuals in a desired direction towards
Elements of Successful Teamwork
5. Conditions for effective team
Clarity of the common goal
and purpose
Attention to conflicts when
they arise
Allowing Team members for
their inputs in the work
Sense of Joint responsibility
and commitment
Environment that promotes
collaboration
6. Scenario
Assemble and Lead a Team of New Hires
Avoid Problems Identified previously
Enhance Individual Accountability within the Group
Steps to ensure Team Stability and Efficiency
Team building Activities – Entire Group = Single Entity
Condition workshops to prepare for High Pressure situations
Opportunity to select the Group Leader than follow a designate
Focus on
Team Cohesiveness
Effective Leadership
Problem Solving Skills
Organizing Environment
Highlight Collaboration and Subordinate Competition
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7. Group Responsibility, Individual Accountability
Disseminate Goal – precisely and in detail; to entire Group
Sub-Task for Each Member
Each Member Accountable for their Module
Team Responsible for Completion as a Unit
Effect - Improved Leadership Abilities and Enhanced
Responsibility
Smaller sub-teams to manage individual modules and
coordinate to complete
Example : Cricket Team
Goal to Win the Match
Each player contributes to the victory – Every Role is important to
the Game
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