Our mission at Corporate Insiders is to get the information you need in order to improve your business. Our specially trained Undercover Employees and finely tuned evaluation methods go beyond the surface of your operation and give an accurate ‘inside’ view of what is really happening within your Organization or Department.

2. Our mission at Corporate Insiders is to get the
information you need in order to improve your
Business. Our finely tuned evaluation methods go
beyond the surface of your Operation and give an
accurate ‘insiders’ view of what is really going on
within your Organization or Department.
Our Mission

3. • Founder was a Business Consultant in London during early 2000’s.
• Concluded that presence alone altered accuracy of results. Employees
changed natural behavior, followed processes differently and kept certain
information to themselves.
• Sent in an ‘Insider’ who unearthed totally different information which
pinpointed a number of problem areas.
• Developed an action plan with leadership to introduced corrective
measures and improve key problem areas.
Back Story

4. Today
• Pride ourselves on level of customer service and partnership
• Get the information you need to improve your business in a timely and
discreet manner
• Confidentiality Guaranteed
• Changing the ‘Mystery Shopping’ Game for the better
• Improving Sales performance for over 1000 small to mid size businesses
• Quality assurances with every step of the assignment
• Access to a dedicated Operations Manager 24 / 7

5. 3 Undercover solutions

7. • Ensure right team and managers are in place
• Promote the right candidate
• Play to peoples strengths / recognize areas for coaching
• Increase employee engagement and satisfaction
• Increase office efficiency
• Improve quality of work
More of the Good…

8. • Recognize systematic problems and inefficient processes
• Improvements that eradicate inefficiency and increase profit
• Managers not getting the best out of their staff
• Reduce office politics and eradicate unnecessary drama
• Understand the ground floor culture and its impact on Company
• Collect evidence for corrective measures or lawful dismissal
Less of the Bad…

9. • Multilayered screening process / aptitude testing – IQ, EQ, PI index
• Selected for their Charisma, Intelligence and Leadership skills
• Qualifications and work experience that match the ‘hired’ position
• Full background story that avoids suspicion
• Complete tasks and responsibilities of ‘hired’ position
• Temp worker that provides ‘insider’ reporting and observations
Selecting the perfect insider

10. • Proprietary training program customized for each assignment
• Organizational psychology and office dynamics
• OBJECTIVE reporting and evidence collection
• Job specific training just like any other new employee
• MSPA certification required
Insider Training

11. • Built with your collaboration and valuable input
• Objective at all times – personal opinion not a factor
• Various formats to best match the information required
• Audio / Visual if required
• Weekly, monthly and completion reports
• Ongoing status meetings
Custom built reports

12. • Key component to everything that we do
• All contractors trained to avoid detection
• Strict employment and legal agreements enforcing staff confidentiality
• Corporate Insiders does not name past or present clients
• All billing under a different business name
Confidentiality

14. • Each assignment 100% tailored to match YOUR needs
• Customized reports that get the information you need
• Candidates filtered through over 100 categories to find the perfect fit
• Candidates with retail experience, qualifications and industry experience
• Proprietary training program and MSPA certification.
Mystery shopping the Right way

15. • Unique reports built with your collaboration to get the information that really
matters
• Quantifiable information from a shopper that matches your target customer
demographic
• Actionable information that allows you to make informed changes
• Objective reporting that goes beyond what is on the report
• Discuss the results in detail – leave nothing open to interpretation
Information that matters

17. • Experienced sales consultants pose as potential customer
• Consultant observes sales team and process in their natural state
• Step by step evaluation documenting every detail of every interaction from first
contact to follow up on proposal
• Understand your teams strengths and weaknesses
• In-depth analysis report outlines where improvements can be made and what
changes can be implemented to improve results.
360 review of sales process

18. Phone: 1.888.551.9969
Email: info@CorpInsiders.com
Contact Today for a free Consultation