Growing Coaches: Developing Coaching Capability in Your Organization
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Presentation slides from Toronto Agile Community conference, October 20, 2015, presented with Shawn Button. Topic is building an internal coaching capacity.
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Growing Coaches: Developing Coaching Capability in Your Organization
- 1. GROWING COACHES Developing Coaching Capability in Your Organization Shawn Button + Sue Johnston Toronto Agile Community Conference - October 20, 2015
- 2. PLEASE NOTE SLIDES ≠ PRESENTATION • These slides were designed to be viewed in conjunction with a human being talking and interacting with you. • They may not make much sense to you if you were not at the live session.
- 3. CUSTOMARY “WHO WE ARE AND WHY LISTEN TO US” SLIDE Shawn • Agile coach • Lots of experience with agile adoptions in big organizations • Software developer Sue • Professional coach • Train coaches (ICAgile accredited) • Student, advanced coaching (RRU) • Communication specialist
- 4. The BIG IDEA Coaching = Good Let’s get more of it
- 5. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 6. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 7. WHAT IS COACHING? A coach helps people make the best use of their own resources. This (usually) happens through a structured conversation. Agile coaches have a specific role and skill set.
- 8. COACH = TEACH Teach: I show you what I know Coach: I show you what you know
- 9. WHAT DOES A COACH DO? And resists (like crazy) the temptation to tell people what to do! Ask Reflect Listen
- 10. MYTHS ABOUT COACHING IF YOU NEED A COACH, THERE MUST BE SOMETHING WRONG WITH YOU A COACH TELLS YOU WHAT TO DO IT’S “TOUCHY FEELY” STUFF Source: Sherpa Coach Study, 2015
- 11. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 12. PEOPLE SAY COACHING MAKES THEM MORE EFFECTIVE Source: International Coach Federation – survey by PWC
- 13. ORGANIZATIONS SEE VALUE, TOO Source: Chartered Institute of Personnel + Development - UK
- 14. BUT WAIT – THERE’S MORE! 88% productivity increase when training is supported by coaching 22% increase with training alone Source: International Personnel Management Association
- 15. WHAT ABOUT AGILE COACHING? Little data about the impact Confusion about what an agile coach is/does
- 16. AGILE COACHING COMPETENCY FRAMEWORK Agile coaches have a specific skill set ©2013 ℎ
- 17. AGILE COACHING COMPETENCY FRAMEWORK Agile coaches have a specific skill set ©2013 ℎ
- 18. AGILE COACHING COMPETENCY FRAMEWORK Agile coaches have a specific skill set ©2013 ℎ
- 19. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 20. WHAT ARE THE ADVANTAGES OF GROWING YOUR OWN INTERNAL COACHES? WHAT’S THE DOWNSIDE?
- 21. WHY WOULD WE GROW OUR OWN INTERNAL COACHES? • Know organization • Know its systems • Know people • Continuity • Consistency • Confidentiality • Administrative reasons • $$$$$$
- 22. WHAT’S THE DOWNSIDE? • “Status” concerns • Objectivity • Role conflict • Confidentiality issues • They may leave
- 23. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 24. HOW DOES INTERNAL COACHING GET STARTED? • Ad hoc coaching driven by individuals • Managed coaching driven by a champion or sponsor • Proactive coaching driven by a business need • Strategic coaching driven by organization’s talent strategy
- 25. HOW DID WE GET IT STARTED? • External agile coaches came in to train teams in agile frameworks or tech practices • Also began to coach the teams on “soft” skills • Managers/bosses/execs curious OPPORTUNITY! • Case 1 – By the book – aim too high, not supported • Case 2 – By the book – realistic expectations • Case 3 – Stealth Find a champion
- 26. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 27. WHAT TRAITS DOES A COACH NEED?
- 28. HOW DO WE FIND INTERNAL COACHES?
- 29. HOW DO WE TRAIN INTERNAL COACHES?
- 30. BUT WAIT – THERE’S MORE! 88% productivity increase when training is supported by coaching 22% increase with training alone Source: International Personnel Management Association
- 31. HOW DO WE SUPPORT INTERNAL COACHES?
- 32. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies
- 33. What would your organization look like if everyone coached?
- 34. What are you doing so that coaching is sustained in your organization?
- 35. What is one step you will take – personally – to make coaching happen throughout your organization?
- 36. OPTIONS DOING DONE What next? Find + support Coaches Why grow our own? Why use coaching? What is coaching? Case Studies