Defusing Landmines                                  in eLearning Projects© 2011 BlueStreak Learning, LLC                  ...
Event Vision               The purpose of today’s event is to:                 Provide a forum for eLearning professionals...
Session Objectives                    At the end of this session you will be able to:                      List common iss...
Please Participate                            Interactive presentation                            Discussion points noted ...
eLearning Landmines                  We’ll discuss four common types of landmines:                   Course delivery (LMS)...
Course Delivery Story                        One of my worst days ever!                        Project: IBM Partner Traini...
Course Delivery: Lessons Learned                         Test the delivery platform (LMS) early in the                    ...
SME Time Stories                         .                        Tell us about this incident and what you think          ...
SME Time: Lessons Learned                    Common misunderstanding:                    SMEs don’t realize how much of th...
SME Time: Lessons Learned                         Explain the options for gathering and revising                         c...
Revision Stories                        Two New System Training Projects                        For both, the cost was dou...
Revisions: Lessons Learned                         When you have more than one or two reviewers:                          ...
Scope Creep Story                        Project: 18 Lesson Healthcare Curriculum                    This issue affects   ...
Scope Creep: Lessons Learned                         Compare scope to current status regularly                         Det...
Your Turn                   Raise your hand if you want to provide a                   tip for dealing with one of these p...
Scoping eLearning Projects                    Six types of items to assess                  Stakeholders/Owners & Results ...
Kick-off Meeting Agenda                         Team Introductions                         Goals for the Project          ...
Kick-off Meeting Agenda                         Team Introductions                         Goals for the Project          ...
eLearning Project Tracking                                   100 % Project Completion        Deliverable               Bud...
eLearning Project Tracking                                   100 % Project Completion        Deliverable               Bud...
eLearning Project Tracking                                  30 % Project Completion        Deliverable               Budge...
Your Turn                   Raise your hand if you want to provide a                   tip about:                   • Scop...
Q&A                      What questions do you have?© 2011 BlueStreak Learning, LLC
Contact Information                                   Jennifer De Vries, CPT                                 BlueStreak Le...
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CETS 2011, Jennifer De Vries, slides for Defusing Landmines in eLearning Projects

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CETS 2011, Jennifer De Vries, slides for Defusing Landmines in eLearning Projects

  1. 1. Defusing Landmines in eLearning Projects© 2011 BlueStreak Learning, LLC 1
  2. 2. Event Vision The purpose of today’s event is to: Provide a forum for eLearning professionals in the Chicago area to share their knowledge and experiences with each other. Create a space where event participants can view the latest eLearning technology products and get to know local eLearning supplier/partners. Create a community of eLearning professionals who work together on eLearning projects.© 2011 BlueStreak Learning, LLC 2
  3. 3. Session Objectives At the end of this session you will be able to: List common issues that can sidetrack an eLearning project Use a list of scoping questions to assess potential issues before the project starts Facilitate a project kick-off meeting that sets appropriate team member expectations Use tracking and communication techniques to address issues before they blow-up© 2011 BlueStreak Learning, LLC 3
  4. 4. Please Participate Interactive presentation Discussion points noted along the way Learn from our collective scars It’s about our community of practice© 2011 BlueStreak Learning, LLC
  5. 5. eLearning Landmines We’ll discuss four common types of landmines: Course delivery (LMS) SME time Revisions Scope creep© 2011 BlueStreak Learning, LLC 5
  6. 6. Course Delivery Story One of my worst days ever! Project: IBM Partner Training© 2011 BlueStreak Learning, LLC
  7. 7. Course Delivery: Lessons Learned Test the delivery platform (LMS) early in the development process Load a prototype in the LMS Test on target audience computer or similar Focus on items that may stop or distort the course Firewalls Corporate IT policies OS, browsers, screen resolution Resolve any issues you find early in the course development process© 2011 BlueStreak Learning, LLC 7
  8. 8. SME Time Stories . Tell us about this incident and what you think caused the problem.© 2011 BlueStreak Learning, LLC
  9. 9. SME Time: Lessons Learned Common misunderstanding: SMEs don’t realize how much of their time is required to develop a solid eLearning course.© 2011 BlueStreak Learning, LLC 9
  10. 10. SME Time: Lessons Learned Explain the options for gathering and revising content and the risks with each method You read, research & interview/SME reviews & revises SME writes/You revise & reformat Do NOT expect the SME to be the eLearning designer Based on the selected method, explain the time you need from the SME early and often Initial development Reviews and verification When you’re not getting what you need, discuss: Issues and possible resolutions with SME Options with management and/or stakeholders© 2011 BlueStreak Learning, LLC 10
  11. 11. Revision Stories Two New System Training Projects For both, the cost was double the estimate How many times do we go back and forth? Newton’s Cradle© 2011 BlueStreak Learning, LLC
  12. 12. Revisions: Lessons Learned When you have more than one or two reviewers: Appoint a decision-maker to consolidate revisions into one list. Hold a revision discussion meeting to make decisions about which revisions will be made. Keep your revision cycles and versions clear. When working with unstable content, consider delaying the project start until the content stabilizes. Make sure you discuss the cost of the revisions (time & money) and gain agreement from managers and stakeholders.© 2011 BlueStreak Learning, LLC 12
  13. 13. Scope Creep Story Project: 18 Lesson Healthcare Curriculum This issue affects over half our eLearning projects© 2011 BlueStreak Learning, LLC
  14. 14. Scope Creep: Lessons Learned Compare scope to current status regularly Determine the root cause of the scope creep Course length/amount of content Content changes/revision cycles Level of interactivity or media Review issue with stakeholder ASAP Present problem in factual, data-driven manner Offer options to increase time, money, change deliverables, or better control project elements Agree and communicate action plan to team members© 2011 BlueStreak Learning, LLC 14
  15. 15. Your Turn Raise your hand if you want to provide a tip for dealing with one of these potential landmines: • Course Delivery (LMS) • SME Time • Revisions • Scope Creep© 2011 BlueStreak Learning, LLC
  16. 16. Scoping eLearning Projects Six types of items to assess Stakeholders/Owners & Results The Needed most important way to defuse landmines iseLearningthe right & Previous to ask Experience Expectations questions before you start the project Targetplan according to the and Audience and Course Delivery answers you get. Existing Content Course Development/Production Read over the first 1 ½ pages of the handout. What questions or comments do you have?© 2011 BlueStreak Learning, LLC 16
  17. 17. Kick-off Meeting Agenda Team Introductions Goals for the Project Work Process/Deliverables The second-most effective way to Roles defuse landmines is to get the and Responsibilities Toolsentire project team on the same and Templates Branding/Style Guidelines page at the beginning of the project. Visuals and Media Elements File Sharing and Version Control Action Items and Next Steps© 2011 BlueStreak Learning, LLC 17
  18. 18. Kick-off Meeting Agenda Team Introductions Goals for the Project Work Process/Deliverables Roles and Responsibilities Tools and Templates Branding/Style Guidelines Visuals and Media Elements File Sharing and Version Control Action Items and Next Steps© 2011 BlueStreak Learning, LLC 18
  19. 19. eLearning Project Tracking 100 % Project Completion Deliverable Budget Actual Difference Overage Hours Hours Rationale Design Document 12 10 +2 Storyboard The third most effective way to 50% 20 36 -16 Lesson defuse eLearning landmines is to plan longer than Lesson production establish40 tracking system and50%plan a 50 -10 Lesson longer than Alpha, beta, QAmonitor16the projectIf regularly. 12 the lesson is 50% +4 longer than planned, revisions does it make sense Meetings & calls 4 7 that we’re 25% to reduce -3 Trying to Earlier in the countdown = more timeover defuse content budget? Project management 8 10 -2 Lesson size issues Project Status 98 123 -25© 2011 BlueStreak Learning, LLC 19
  20. 20. eLearning Project Tracking 100 % Project Completion Deliverable Budget Actual Difference Overage Hours Hours Rationale Design Document 12 10 +2 Storyboard 20 36 -16 Lesson 50% longer than plan Lesson production 40 50 -10 Lesson 50% longer than plan If the lesson is 50% Alpha, beta, QA 16 12 +4 longer than planned, revisions does it make sense Meetings & calls 4 7 that we’re 25% over reduce -3 Trying to content budget? Project management 8 10 -2 Lesson size issues Project Status 98 123 -25© 2011 BlueStreak Learning, LLC 20
  21. 21. eLearning Project Tracking 30 % Project Completion Deliverable Budget Actual Difference Overage Hours Hours Rationale Design Document 12 10 +2 Storyboard 20 36 -16 Lesson 50% longer than plan Lesson production 40 0 +40 If you don’t address this, Alpha, beta, QA 16 0 +16 the production team will revisions have 43 hours to do a Meetings & calls 4 4 56 hour job or Trying to reduce 0 you will be over budget. content Project management 8 7 +1 Lesson size issues Project Status 98 55 43© 2011 BlueStreak Learning, LLC 21
  22. 22. Your Turn Raise your hand if you want to provide a tip about: • Scoping an eLearning Project • Kick-off Meetings • Project Tracking© 2011 BlueStreak Learning, LLC
  23. 23. Q&A What questions do you have?© 2011 BlueStreak Learning, LLC
  24. 24. Contact Information Jennifer De Vries, CPT BlueStreak Learning, LLC jennifer@bluestreaklearning.com 630-842-1865 Thank you for your time and attention.© 2011 BlueStreak Learning, LLC 24
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