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THE NEXT BIGTHING IN BANKING
Only 37% 
of customers 
believe that banks 
understand their 
needs and 
preferences 
adequately. 
© Copyright 2014. Computer Services, Inc. Source: http://thefinancialbrand.com/38801/big-data-profitability-strategy-analytics-banking/ 
2 
IT’S TIME FOR CHANGE …
INTRODUCING CSI IQ 
© Copyright 2014. Computer Services, Inc. 3 
From greater search and data 
view functionality to reimagined 
mobility and world-class 
business analytics capabilities, 
CSI IQ provides your financial 
institution with the tools it needs 
to be competitive in the market 
place and meet evolving 
consumer demands. 
More Powerful Core Insight
Business Intelligence 
Strategic analytics for banking 
Customer View 
See customers the way they see themselves 
© Copyright 2014. Computer Services, Inc. 4 
CSI IQ
LET’S TALK BIG DATA 
© Copyright 2014. Computer Services, Inc. 5 
60% 
of financial institutions 
in North America 
believe that big data 
analytics offers a 
significant competitive 
advantage. 
90% 
of financial institutions 
in North America 
think that successful big 
data initiatives will 
define the winners 
in the future. 
Source: http://thefinancialbrand.com/38801/big-data-profitability-strategy-analytics-banking/
WITH CSI IQ, YOUR BANK CAN HARNESS THE 
POWER OF BIG DATA … 
By gaining access to the same analytics 
and data management power as the 
largest banks in the world. 
© Copyright 2014. Computer Services, Inc. 6
GLOBAL PERSPECTIVE, PERSONAL RELATIONSHIPS 
To deliver CSI IQ, CSI has teamed up with SAP, a global leader in business analytics, 
to offer banks the finest business intelligence solutions in the industry. 
© Copyright 2014. Computer Services, Inc. 7
EMPOWER YOUR BANK WITH THE ABILITY TO: 
Turn your data streams into 
real revenue opportunities 
Turn one of your most valuable 
assets—your volumes of data—into 
actionable information 
Discover new customer-centric 
insight to increase profitability 
Improve operational decision 
making across your enterprise 
Optimize risk management, drive 
growth and reduce costs through 
strategic analytics/intelligence
CSI IQ: CUSTOMER VIEW 
BANKER’S VIEW CUSTOMER VIEW 
VS. 
© Copyright 2014. Computer Services, Inc. 9 
Rich, deeply detailed views of customer 
and account data 
Holistic, customer-centric view through a user-friendly, 
interactive and visual interface
CSI IQ: CUSTOMER VIEW 
Customer Search Demographic Info Account Info 
Location Map Relational View Interactive Street View 
© Copyright 2014. Computer Services, Inc. 10
Additional Services 
& Delivery Channels 
© Copyright 2014. Computer Services, Inc. 11
EMPOWERING DEVICES & BRANCHES 
© Copyright 2014. Computer Services, Inc. 12 
Rather than being an 
afterthought, technology is 
becoming the centerpiece of 
branch banking, and retail bank 
executives will expect their IT 
departments to identify and 
implement technology-based 
solutions to enhance the 
customer experience. 
Source: http://www.banktech.com/channels/what-will-retail-banking-look-like-in-2020/a/d-id/1296200?
© Copyright 2014. Computer Services, Inc. 13 
Convenient 
and portable 
access to 
information 
from the core 
Transform 
your bank’s 
branches 
Empower 
employee 
mobility & 
productivity 
Engage 
Customers 
In ways like never before 
TABLET SERVICES 
Engage 
customers in 
new ways 
Leverage 
tablet devices 
as sales and 
service tools
WI-FI SERVICES 
IMPLEMENT A SECURE WIRELESS NETWORK STRATEGY 
Offer customers 
and employees 
secure wireless 
connections that 
are implemented 
and managed by CSI. 
Create a secure and 
compliant network 
throughout all your 
bank’s branches. 
© Copyright 2014. Computer Services, Inc. 14 
Establish in-bank 
access points at 
each branch 
that create both 
private and public 
Wi-Fi networks.
LEARN MORE ABOUT CSI IQ 
VISIT: csiweb.com/Solutions/CoreBankProcessing/CSIIQ.aspx 
EMAIL: getresults@csiweb.com 
CALL A CSI REPRESENTATIVE: 800.545.4274 
© Copyright 2014. Computer Services, Inc. 15

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The Next BIG Thing in Banking: CSI IQ

  • 1. THE NEXT BIGTHING IN BANKING
  • 2. Only 37% of customers believe that banks understand their needs and preferences adequately. © Copyright 2014. Computer Services, Inc. Source: http://thefinancialbrand.com/38801/big-data-profitability-strategy-analytics-banking/ 2 IT’S TIME FOR CHANGE …
  • 3. INTRODUCING CSI IQ © Copyright 2014. Computer Services, Inc. 3 From greater search and data view functionality to reimagined mobility and world-class business analytics capabilities, CSI IQ provides your financial institution with the tools it needs to be competitive in the market place and meet evolving consumer demands. More Powerful Core Insight
  • 4. Business Intelligence Strategic analytics for banking Customer View See customers the way they see themselves © Copyright 2014. Computer Services, Inc. 4 CSI IQ
  • 5. LET’S TALK BIG DATA © Copyright 2014. Computer Services, Inc. 5 60% of financial institutions in North America believe that big data analytics offers a significant competitive advantage. 90% of financial institutions in North America think that successful big data initiatives will define the winners in the future. Source: http://thefinancialbrand.com/38801/big-data-profitability-strategy-analytics-banking/
  • 6. WITH CSI IQ, YOUR BANK CAN HARNESS THE POWER OF BIG DATA … By gaining access to the same analytics and data management power as the largest banks in the world. © Copyright 2014. Computer Services, Inc. 6
  • 7. GLOBAL PERSPECTIVE, PERSONAL RELATIONSHIPS To deliver CSI IQ, CSI has teamed up with SAP, a global leader in business analytics, to offer banks the finest business intelligence solutions in the industry. © Copyright 2014. Computer Services, Inc. 7
  • 8. EMPOWER YOUR BANK WITH THE ABILITY TO: Turn your data streams into real revenue opportunities Turn one of your most valuable assets—your volumes of data—into actionable information Discover new customer-centric insight to increase profitability Improve operational decision making across your enterprise Optimize risk management, drive growth and reduce costs through strategic analytics/intelligence
  • 9. CSI IQ: CUSTOMER VIEW BANKER’S VIEW CUSTOMER VIEW VS. © Copyright 2014. Computer Services, Inc. 9 Rich, deeply detailed views of customer and account data Holistic, customer-centric view through a user-friendly, interactive and visual interface
  • 10. CSI IQ: CUSTOMER VIEW Customer Search Demographic Info Account Info Location Map Relational View Interactive Street View © Copyright 2014. Computer Services, Inc. 10
  • 11. Additional Services & Delivery Channels © Copyright 2014. Computer Services, Inc. 11
  • 12. EMPOWERING DEVICES & BRANCHES © Copyright 2014. Computer Services, Inc. 12 Rather than being an afterthought, technology is becoming the centerpiece of branch banking, and retail bank executives will expect their IT departments to identify and implement technology-based solutions to enhance the customer experience. Source: http://www.banktech.com/channels/what-will-retail-banking-look-like-in-2020/a/d-id/1296200?
  • 13. © Copyright 2014. Computer Services, Inc. 13 Convenient and portable access to information from the core Transform your bank’s branches Empower employee mobility & productivity Engage Customers In ways like never before TABLET SERVICES Engage customers in new ways Leverage tablet devices as sales and service tools
  • 14. WI-FI SERVICES IMPLEMENT A SECURE WIRELESS NETWORK STRATEGY Offer customers and employees secure wireless connections that are implemented and managed by CSI. Create a secure and compliant network throughout all your bank’s branches. © Copyright 2014. Computer Services, Inc. 14 Establish in-bank access points at each branch that create both private and public Wi-Fi networks.
  • 15. LEARN MORE ABOUT CSI IQ VISIT: csiweb.com/Solutions/CoreBankProcessing/CSIIQ.aspx EMAIL: getresults@csiweb.com CALL A CSI REPRESENTATIVE: 800.545.4274 © Copyright 2014. Computer Services, Inc. 15