Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Banking Trends for 2017
2Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banking Trends 2017
FinTec...
3Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks are collaborating wi...
4Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks using Open APIs with...
5Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks as a platform will b...
6Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Increasing data breaches c...
7Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks are increasingly mov...
8Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
More and more use cases em...
9Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks are exploring the fe...
10Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Cognitive systems are fin...
11Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks are looking increas...
12Copyright © Capgemini 2016. All Rights Reserved
Presentation Title | Date | Financial Services
Banks are using biometric...
About Capgemini
Now with 180,000 people in over 40 countries, Capgemini is one
of the world's foremost providers of consul...
Upcoming SlideShare
Loading in …5
×

Top Ten Trends in Banking 2017

10,332 views

Published on

With the proliferation of technology, banking customers are living in a connected world with their experience from other industries influencing their expectations from their financial services provider. This has led to an evolving customer-bank relationship necessitating banks to be more customer-centric by embedding themselves in customers’ lives to meet rising customer experience expectations. However, banks have been facing challenges in meeting customer expectations, as they are troubled with legacy challenges both in terms of technology and culture. This document aims to understand and analyze the trends in the banking industry that are expected to drive the dynamics of the banking ecosystem in the near future.

Published in: Economy & Finance
  • Sex in your area is here: ❤❤❤ http://bit.ly/39sFWPG ❤❤❤
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Follow the link, new dating source: ❤❤❤ http://bit.ly/39sFWPG ❤❤❤
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Top Ten Trends in Banking 2017

  1. 1. Banking Trends for 2017
  2. 2. 2Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banking Trends 2017 FinTech firms are Being Considered as Partners Rather than Competitors Banks are Using Open APIs to Monetize their Digital Assets and Data There is a New Shift in the Banking Business Model where Banks will be acting as a Platform to many FinTech Firms Banks are Investing in Cyber Security Systems with the Increase in Cyber Threats Banks are Increasingly Adapting Public Cloud Services as it Provides Flexibility and Agility Banks are Testing Augmented Reality to Provide Enhanced Customer Experience Banks are Working Together to Identify and Understand the Use Cases of Distributed Ledger Technology Banks are focusing on Cognitive Banking to provide them an Edge over Competitors Banks are looking to Increase their Efficiency and Productivity by Investing in Robotic Process Automation Banks are using Biometric Authentication Tools to Combat Identity Thefts and Fraud Source: Capgemini Financial Services Analysis, 2016
  3. 3. 3Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks are collaborating with the FinTechs to drive innovation and meet evolving customer expectations 59.3% Banking executives agree that FinTechs are setting the bar higher 77.8% Banking executives say that FinTechs provide opportunity to partnership Incubators/ Accelerators Investing in FinTechs Acquiring FinTechs Innovation Labs Partnering Collaborating Source: Capgemini Financial Services Analysis, 2016; World FinTech Report, Capgemini 2017
  4. 4. 4Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks using Open APIs with an aim to monetize and improve customer experience Monetize Innovation Agility Cost Reduction Source: Capgemini Financial Services Analysis, 2016
  5. 5. 5Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks as a platform will be a complete shift in the banking business model One stop shop for customers Ability to innovate Minimal infrastructure Technology expertise Increase agility and efficiency Source: Capgemini Financial Services Analysis, 2016
  6. 6. 6Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Increasing data breaches compelling banks to strengthen their security systems 25% Respondents think cyber risk is the top threat in financial services industry $400 bn Estimated cost to business due to cyber attacks in 2015 $2.1 bn Is the estimated cost of breaches in 2019 globally $202 bn Is the expected value of market for cyber security by 2020 Source: Capgemini Financial Services Analysis, 2016; SYSTEMIC RISK BAROMETER, DTCC, 2016; Cyber Crime Costs Projected To Reach $2 Trillion by 2019, Forbes, Jan 2016, http://www.forbes.com/sites/stevemorgan/2016/01/17/cyber-crime-costs-projected-to-reach-2-trillion-by-2019/#6d85c2f3bb0c
  7. 7. 7Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks are increasingly moving towards public cloud-based banking infrastructure 19.4% CAGR growth in IT spending for public cloud service from 2015 –2019E $6.8 bn IT spending for public cloud services for banking in 2015 Scalability Flexibility Agility Source: Capgemini Financial Services Analysis, 2016; Worldwide Public Cloud Services Spending Forecast, IDC, Jan 2016
  8. 8. 8Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services More and more use cases emerge for the usage of Augmented Reality applications Source: Capgemini Financial Services Analysis, 2016; https://thefinancialbrand.com/39309/augmented-reality-place-bank-branches/ Enhancing Shopping Experience Education and Recruitment Virtual Branches and Advisors Location Based Services Cross-sale Opportunities Enhancing Banking Experience
  9. 9. 9Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks are exploring the feasibility of distributed ledger technologies Source: Capgemini Financial Services Analysis, 2016; https://www.ft.com/content/eb1f8256-7b4b-11e5-a1fe-567b37f80b64 Collaborative Projects R3CEV Hyperledger Project Ripple (Payments) Eliminating Intermediaries Enhanced Security Transparency Reliable and Error Free
  10. 10. 10Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Cognitive systems are finding application in almost all banking areas Source: Capgemini Financial Services Analysis, 2016; http://www.ipsoft.com/wp-content/themes/ipsoft_v2/images/v2/pdf/IPsoft_Tomorrow_AI_enabled_banking.pdf; https://www.evry.com/globalassets/insight/bank2020/the-new-wave-of-artificial-intelligence---labs-whitepaper.pdf Front Office Customer Facing AI - Chat bots, Cognitive Agents Back Office Cognitive Advisors, Robotic Process Automation Support AI and Cognitive Enabled Analytics Complia -nce AI Enabled Expert Systems
  11. 11. 11Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks are looking increase their efficiency by investing in Robotic Process Automation Source: Capgemini Financial Services Analysis, 2016; http://ayehu.com/role-robotic-process-automation-banking-industry/ Increased Efficiency Lower Operational Costs Productivity Improvement Shorter Processing Time
  12. 12. 12Copyright © Capgemini 2016. All Rights Reserved Presentation Title | Date | Financial Services Banks are using biometric authentication to combat identity thefts and fraud Source: Capgemini Financial Services Analysis, 2016; Technology Insight for Biometric Authentication, Gartner, 2016; https://letstalkpayments.com/7-trends-in-biometric-technology-as-it-applies-to-fintech/ $112 bn Amount identity thieves have stolen from US consumers in past 6 years 80% Firms will change their fingerprint biometric method to combination with behavioral by end of 2019 Biological Traits Behavioral Traits Combat Identity Theft and Fraud
  13. 13. About Capgemini Now with 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Rightshore® is a trademark belonging to Capgemini The information contained in this presentation is proprietary. © 2015 Capgemini. All rights reserved. www.capgemini.com

×