Presentation by Mr. Kyriaki Anagnostopoulou for ICT Leadership in Higher Education Workshop on 24-26 February 2013 at Hyderabad, India.

1. Developing Institutional Strategic Plan for
Open, Distance and eLearning
ICT Leadership in Higher Education
24-26 February 2013
Kyriaki Anagnostopoulou
Head of e-Learning, University of Bath

2. University of Bath
• Research intensive
• Portfolio: science and engineering, strong management
school, some social sciences
• Strong profile of teaching excellence
• Consistently in the top 10 nationally
• 15,000 students (1/3 international, 16% distance)
• 60% students undertake placements
• Exceptional graduate destination (over 90% students go
into graduate jobs)
• Growing our international research portfolio

3. Straddling domains
Academic
Administrative Technical

4. Heads of e-Learning
• Senior staff within universities
• Come from a range of disciplines, but all have expertise
in learning and teaching in higher education
• Ability to bridge the domains through expertise in
• Each of the three domains
• Institutional structures and processes
• Change management and project management
• Staff development

5. E-learning teams
• Positioned in various parts of the institution
• Centralised, distributed and hub and spokes models
• Remit:
• Service provision (troubleshooting, how-to
support, helpdesk/helpline, upgrades to technologies, guidance
on copyright, etc)
• Staff development and pedagogical advice (instructional
design, curriculum development)
• Research into new technologies and new pedagogies

6. Evolution of institutional strategies
• 1st generation: Buildings and facilities
• 2nd generation: Infrastructure
• 3rd generation: Learning experience
• Incorporated into other strategies (L&T, IT, HR) or
separate?
• Institutional responses to national strategies (HEFCE,
DFES, BECTA) and drivers

7. Aspirational vision plus concrete strategic actions
• The importance of evidence (institutional
research, national benchmarking) to enable positioning
• Ownership by all staff
• Clear reporting/monitoring procedures
• Agility to respond to change
(political, technical, financial)
• Financial/administrative issues can constrain vision and
strategy

8. e-Learning and quality assurance
E-learning initially seen as different – not any more
Governance - academic quality is owned by depts
Multi-disciplinary team work
• Project management and instructional/learning design expertise
• Content authoring and reviewing
• Technical content creation
• Setting up of learning technologies
• Administrative support (enrolling, accessing, monitoring
progress, etc)
• Online facilitation
• Academic, subject specific input
• Assessment and progression

9. Any comments?
K.Anagnostopoulou@bath.ac.uk