2. “IF ALL MY POSSESSIONS WERE TAKEN
FROM ME WITH ONE EXCEPTION, I
WOULD HOPE TO KEEP MY POWER OF
COMMUNICATION --- FOR BY IT I
WOULD REGAIN ALL THE REST.”
--Daniel Webster, American Journalist
11. FEEDBACK
Feedback has three main
functions:
Assurance
Adjustment
Insight
Editor's Notes
Context – Provides the people with the occasion and the task
Physical environment – influences the quality of interaction within the physical space
Climate – Influences emotional, attitudinal and intellectual tone of the communication
Communicator – Creates meaning, sends and receives messages, and exchanges meaning
Message – conveys meaning, feeling, and various kinds of energy from sender-receiver to receiver-sender
Channel- provides the space through which the message must pass; determines the method used to send the message
Noise- Interferes with or disrupts communications
Barrier – blocks communication
Feedback – Assures the sender – receiver that communication has occurred
Allows receiver-sender to adjust or modify a message
Provides insight to the sender-receiver’s communication
The situation in which communication occurs Page 4
Channel is HOW IT GETS THERE
Interferes with communication and is usually temporary