SIBRT Research Activities Luis Ricardo Gutiérrez EMBARQ Latin America Strategic Director SIBRT General Secretary BRT CENTER OF EXCELENCE – GENERAL ASSEMBLY Washington DC – January 15, 2013
8 countries – 19 Latin American cities 20 million passengers daily 700 km of exclusive lanes 30.000 transport unitsThe Latin-American Association ofIntegrated Systems and BRT (SIBRT)works for the development andquality improvement of urbantransit.
High Quality Urban Transit for AllSIBRT is a Benchmarking AssociationPublic Transit Agencies committed with improvementA capacity building process based on collaborationLearning from other’s experiences and mistakes
Relevant Issues forUrban Public Transport Understanding in Latin America
Transmilenio’s Model (Mexico, Colombia, Ecuador, Peru,…) Build BRT Corridors/Network (trunk-feeded high capacity system in parallel to conventional buses) Need to eliminate competition with conventional buses and extend better quality to the whole city Create an Integrated Transport System (allows agencies to manage the quality and policies in whole city) In process, difficult…Foto: Luis Antonio Lindau/ EMBARQ Brasil
Brazilian’s Model (Brasil, Chile) Create Integrated Transport System (some BRT, most bus corridors) Low Investments, Insuficient Transit Priority, ↑Congestion, ↑ Fare, ↓Speed, ↓ Passengers Optimize with BRT corridors, BRS corridors and “dream” about metros networks Increase speed, reliability and efficiency (in process…)Foto: Luis Antonio Lindau/ EMBARQ Brasil
Target: Integration y Optimization Modal, fare, institutional and management integration in Metropolitan Areas (Consórcio Regional de Transportes de Madrid - CRTM)
Closing the Investment Gap In the next 10-15 years, 242 Latin American Cities with more than 250 thousands inhabitants (around 370 millions total), will demand: US$ 27 billion in public investment in infrastructure, in order to implement 5,400 kilometers of BRT additional corridors. US$ 70 billion in private investment for the transit fleet renewal.
Main Challenges of ModernizationPublic policy: Vision about urban development and mobility Political willingness and leadership Broad alliances with citizen participation (avoid “partisanism”) Holistic and coherent laws and regulationsMetropolitan authorities and consistent institutional framework tofacilitate decision makingFinancing that guarantee citywide high quality servicesModern enterprises: PPP and strong organizationalcooperationHuman capital and technical capabilities development .
Integration and modernization issues are in the core of the SIBRT understanding and researchingProject: PANORAMA SIBRT 2013 – A publication Main previous reference: Modernization of Public Transportation. Dario Hidalgo & Aileen Carrigan. EMBARQ, WDC, Oct 2010 Include a summary presentation of each SIBRT system Depict the experience of integrated transport systems and BRTs in Latin America, considering the particular country and city contexts, lessons and challenges. Describe BRT advances looking at characteristics, performances, impacts, and overall their role in the structuration of integrated systems. Final chapter with exemplary cases: From BRT network expansion to an integrated transport systems: MetroCali, León, Lima From integrated transport systems to optimization with BRTs: Rio, Belo Horizonte, Santiago
Benchmarking and Research
Converging practitioners and academics: SIBRT – EMBARQ – BRT CoE General Secretariat PUC - Chile Massachusetts Institute of Technology Technical University of Linbon
SIBRT DataSupport the GLOBAL BRT Data: www.brtdata.org Produced bySIBRT Datasheets: Basic Informationwww.sibrtonline.org 55+ data from each associated system, with complementary information and links. Photos 800+ photos with descriptions, showing the characteristics of each system. Maps Maps of corridors and routes of each system.
Benchmarking IndicatorsIntroduce the Performance Indicators Benchmarking Indicators Systemand Complementary Informationmonitored to Identify Best Practices and Performancethe aspects that we can be improved comparing Indicatorsto other agencies. Complementary Information Example of* The indicators are Improved Future Performance Performancedivided by topics and aremonitored online by the Performance +associates, respecting the Current Performanceconfidentialityagreement. Outliers Cost / Other attribute +
Benchmarking and Innovation Main Topics Quality of Service and User Satisfaction Road Safety for urban buses Financing of Integrated Transport Systems Fare Collection and IT Systems AuthoritiesCurrent Road Map: Terms of Technical Benchmarking Conferences Studies + Reference Indicators and Guides of Datasheets studies System Workshops best practices contracting In cooperation with: Center of Excellence
II SIBRT Conference on Best Practices – León 2012 More than 350 urban transport specialists and private operators from 15 Latin America countries and worldwide. May 24-27 2012 Leon, Mexico 21 sponsors from different branches of the transport industry. 14 presentations focused on Best Practices in: (i) Quality of Service and User Satisfaction, (ii) Road Safety, (iii) Financing of ITS, and (iv) public policies. 4 commercial and technical sessions.
SIBRT International Conference in Cali 200 oficiales, operators and companies from 10 countries: Argentina, Brasil, Chile, Colômbia, Equador, Espanha, México, Peru, Suécia e Venezuela Experts recommended the implementation of metropolitan transportNovember 15-16, Santiago de Cali, Colombia authorities and properly finance for high quality integrated transport systems for all. 12 sponsors from different branches of the transport industry. 10 presentations focused on Best Practices in Integrated Transit Systems
Share knowledge and exchange experiences Fifteen international cities: Singapore, Cebu (Philippines), Colombo and Matale (Sri Lanka), Jakarta (Indonesia), Jinan (China), Lahore (Pakistan), Seoul (South Korea), Taipei (Taiwan), Lalitpur and Kathmandu (Nepal), ThimpuSeptember 6 - 8, 2012 Amdavad, India. (Bhutan), Lagos (Nigeria), Guayaquil (Ecuador) and Bogotá (Colombia) Sixteen Indian cities: Ahmedabad, Bhopal, Delhi, Guwahati, Indore, Jaipur, Kolkata, Naya Raipur, Pimpri-Chinchwad, Pune, Rajkot, Surat, Vadodara, Vijaywada, Vishakhapatnam, and Mumbai.
Share knowledge and exchange experiences ALAMYS is a 25 year association with 104 members: • 44 main members (operators) from 13 countries • 70 adherent member (industry providers). XXVI ALAMYS General Assembly Partner of important internationalNovember 18-22 2012 al 22 Granada, Spain associations: UITP, ANPTrilhos y ABIFER de Brasil, MAFEX y FFE de España, AMEX de México y RailGroup Supported by important companies: CAF, BOMBARDIER, SIEMENS, ALSTOM, FERROVIAL, NETTROPOLIS, INGEROP, INDRA, among others.
I SIBRT Workshop on Road Safety – Sao Paulo 2012 Victims: pedestrians Topics discussed: Lack of institutional integration, policies and regulations to reduce accidents. Best Practices: specialized teams on accidents research, information systems, building of multidisciplinary teams, EMBARQ guidelines. Opportunities: cooperation between SIBRT agencies to raise awareness among governments and share best practices. Conclusions will go into ToR for the SIBRT Road Safety Study. We are looking forGathered 28 participants partners and sponsors to from 7 Brazilian cities develop this topic
I Workshop SIBRT on Quality of Service and 12 cities User Satisfaction 40 participants 12 discussion topics Santiago, Chile, July of 2012 13 presentations Themes: ₋ User satisfaction ₋ Indicators and quality management ₋ Contractual mechanisms Participants: ₋ Transit Agencies ₋ Bus Operators ₋ Technology providers ₋ Academics - CASPT12Organized by:
I Workshop SIBRT on Quality of Service and User SatisfactionVery special general conclusions about improving quality: There are common Technical Issues that can be improved by adopting quality management, marketing, planning and control best practices to be learned as result of collaboration in SIBRT. Operational Quality of Service is defined in contracts, monitored by indicators and subject to penalties (in the best cases). Frequently these contractual mechanisms are not suficient to improve quality (e.g. penalties are limited to an maximum percentage of the income, exceeded by most operators). Therefore improving quality requires formal mechanisms of collaboration between agency and operators. Improving Overall Quality (infrastructure, operation, quality of service, integration, fare, etc) requires a well trained and informed team (technicals, consultants and decision makers) and favorable institutional and political scenarios to bring together the public and private stakeholders.
I Workshop SIBRT on Quality of Service and User SatisfactionSummarizing: The most important issues to improve quality andaccelerate modernization are political and institutional Requires very well trained/informed professionals and decision makers. Favorable institutional scenarios could make financial and other issues trivial!
Project on Quality of Service and User SatisfactionMain initial components Multidisciplinary team Standardized Perception and Image Survey to be incorporated advanced marketing plans Quality Indicators to be incorporated in contracts and support decisions SIBRT Methodology Real improvement European Collaboration experience by: Financed by: Capacity Building Benchmarking
Private operators of the most advanced bus systems will be incorporated to SIBRT Government IntelligenceCenter of Excelence BRT, Banks Academy, Consulting, Private, Multilateral ONGs and Development PUBLIC AGENCIES AND PRIVATE OPERATORS Industry Media/Social Vehicles, services and Networks technology USERS
Self assigned SIBRT’s role in the Modernization Process Be the planning mastermind and facilitator of the modernization of public transport in Latin America Be promoter and leader on technical capacity building for the Integrated Systems and BRTs Be pioneer on the construction of performance, quality and impact indicators for Integrated Systems and BRTs towards SIBRT Quality Certification
2013 SIBRT EventsFirst Quarter International Workshop on Integrated TransportMexico DF Systems. In Partnership with CTSEMBARQ MexicoApril Workshop on Fare Collection Systems and ITS. Cali Organized by SIBRT Colombia ChapterJune Belo III SIBRT Conference of Best Practices in Horizonte Latin America & IV SIBRT General AssemblyOctober IV SIBRT Executive Committee and Meeting of SIBRT Mexico DF Mexico Chapter. In partnership with CTSEMBARQ MexicoSecond Semester Retreat SIBRT lead by Jaime Lerner: Latin American Curitiba Strategy on Public Urban Transportation. In partnership with EMBARQ Brasil Lima Latin American Mayors Meeting. In partnership with Lima Metropolitan Municipality and EMBARQ Andino
III SIBRT Conference on Best Practices June 4-7 of 2013 Organized by
CONFERENCIA MAGISTRAL:Factores Claves para un Transporte Urbano de Alta Calidad para TodosSIETE PANELES PLENARIOS:Calidad de Servicio y Satisfacción de Usuarios Visión de Agencias Gestoras y de Operadores Privados de Buses Experiencia de la Unión Europea en Medición y Gestión de Calidad Programa de SIBRT, EMBARQ y BRT CdE para Medir y Mejorar CalidadPolítica Pública de Transporte Urbano Sustentable Casos de Brasil, México, Chile y EspañaAutoridades para un Transporte Urbano Integrado y de Calidad. Casos de Madrid, Singapur, Santiago y RecifeFinanciamiento de un Transporte Urbano de Calidad para Todos Experiencias de Europa y Brasil Argumentos para persuadir a los Ministros de FinanzasCompromiso de Bancos Multilaterales con Transporte Sustentable en LAC CAF, BID, BMExperiencia Brasileña en Sistemas Integrados de Transporte Sao Paulo, Rio de Janeiro, Curitiba, Goiânia.Programas de Desarrollo de Capacidades Capacitación para formulación y gestión de los Planes de Movilidad de Brasil Programa de Lideres de Transporte Urbano del Banco Mundial Programa de Capacitación de la CEPT University de Ahmedabad Programa de Capacitación del SIBRT, EMBARQ y BRT CdETRES TALLERES SOBRE TECNOLOGIAS: Solo Agencias Gestoras. Solo Operadores. Agencias, Operadores y Proveedores juntos
QUALITY AND MODERNIZATION FOR THE URBAN TRANSIT IN LATIN AMERICA Thank you! Luis Ricardo Gutiérrez EMBARQ Latin America Strategic Director SIBRT General Secretary firstname.lastname@example.org www.embarq.org www.sibrtonline.org