Real Time Information


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A design research focussed project on the real time traffic information, perception and behavior of people towards traffic system.

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Real Time Information

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  2. 2. Real Time InformationAbout the report I would like to thank Dr.Bibhudutta Baral for the support and guidance This report is a result of an throughout the project.exhaustive design research process in Also Prof.Peter , Ms.Alena,the field of Traffic and Transport Mr. Stefan, Mr.Martin , Prof.Achutasystem in particular about the Real Rao and Mr.Manoj Neelakantan forTime Information as a part of academ- their support.ic project.The report presents elaborately thedesign research methodology, designprocess, literature review, user study.During this process I have got an op-portunity to study the transport systemof Vienna, which is considered to beone of the efficient model. I have donethe ethnographic research, field visitsand surveys to compare and contrastwith the Indian transport model andobserve the perception of the Indianpublic towards the Traffic system andtheir methods of accessing Real TimeInformation.Also, I have developed the conceptswith the detailed designs and the pro-totypes. 2
  3. 3. Real Time Information Bangalore 33Contents: Interviews 38Abstract 4 Comparative Analysis Between ViennaAbbreviations 4 and Bangalore City Traffic and Transport System 43Literature ReviewTraffic and Transport Users Personas 47Indian Scenario 5 Concepts 48Indian Metro System 7 Scenario : User Missing the flight due to lack of traffic information : 49Real Time Information 10 Design Prototype 50Real Time Information Modes 11Real Time Information - Scenario : User jumping the RedProducts and Technology 15 signal and violating the traffic rules 56 Design Prototype 57Brainstorming 18Categories 19Relationship Model - Future Work / Conclusion 59Information and User 20 References 60Structural Model -Real Time information and user 21Information Flow 22Design Research 23Vienna 24Interviews 28 3
  4. 4. Real Time InformationAbstract Abbreviations With the tremendous growth in the RTI - Real Time Informationautomobile industry and growth in MMTS - Multi Modal Transportvehicular population among the Systemmetropolitan cities the problems like GPS - Global Positioning Systemtraffic congestion, accidents, TMC - Traffic Management Centerpollution etc. increase day after day. There is an enormous need to beaware of the information about thetraffic and other updates in fast urbanlife. This project explores the variousmodalities and comparisons betweenBangalore and Vienna ‘s transportmodels, perception ofpublic towards the traffic system. Alsothe study is further used to generatethe concepts of integrating the RealTime Information into the differentmedium that enable the users tointeract with ease. 4
  5. 5. Real Time Information Let us see the population growthTraffic and Transport - over the last two decades. Delhi, theIndian Scenario capital city of India has been very fast growing with an average annual popu- lation growth rate of about 4.5 percent, In India 38 percent of the total urban followed by Bangalore (3.38 percent)population is located in metropolitan and Mumbai (2.68 percent).cities like Mumbai, Delhi, Bangaloreetc.(population of one million andmore). This heavy concentration ofpopulation in a few centres hasresulted in the expansion of cities indensity as well as area. With theincrease in population and economicactivities the travel demand hasincreased many folds. Theinadequate public transport and theeasy availability of financing facilitiesfor private vehicles have The uncontrolled and ill plannedresulted in increased vehicle growth of urban centres has resultedownership levels and their usage. in a number of problems like trafficTravel pattern has changed because of congestion, shortages of water andthe ever changing land, structures and electricity, deteriorating environmentdensity of population. In other words and public health. The growing cit-the traffic problems are increasing in ies have generated the high levels ofthe cities in general and the situation is demand for travel by motor vehicles inbecoming complex especially in core the cities.areas of the city. 5
  6. 6. Real Time InformationThe automobile population in India Some of the important factors that arehas increased from a mere 0.3 needed to observe and emphasize are:million in 1951 to more than 45 Speed of Operation: homogeneity ofmillion in 2001. The registered two traffic improves the speed of operationwheelers constitute nearly seventy on the roads.percent of the vehicle population inalmost all the cities. Due to higher Safety: The increasing speeds wouldincome levels and greater needs for result in reduced safetymobility in the urban areas, moreautomobiles are owned and operated Capacity of Roads: Improved capac-in them. More than 90 percent of the ity of roads to accommodateautomobiles are located in urban growing traffic.centres. However improving infra-structure conditions in the rural areasare attracting considerable automobilegrowth. 6
  7. 7. Real Time InformationInfrastructure Facilities: Appropriatefacilities like parking spaces to be Indian Metro System : With the increasing need of publicdeveloped. transport system government has undertaken metro rail projects in fewTraffic Control at Signals: The traffic of the metropolitan cities.controls at signals in the road networkof the cities require to be redesigned to Delhi metro :accommodate the changing traffic.Segregation of Traffic: In order toincrease safety and efficiency of trafficoperation the fast moving vehicles andslow movingvehicles need to be segregated.Hierarchical Road System: Theincreasing trend towards fast movingvehicles would require well defined Delhi metro is a rail-based system,hierarchical road system (Arterial, comprising a network of underground,Collector/Distributors and Access elevated and surface corridors,Roads) to be developed in the cities for aggregating to 198.5 kms, to meet thefaster and safe movement of traffic. traffic demand up to the year 2021. It was expected to handle 12.6 million commuter trips. Some of the benefits to metro are: Time saving for commuters, Reliable and safe journey, Reduction in atmospheric pollution, Reduction 7
  8. 8. Real Time Informationin accident, Reduced fuel consump- The number of originating passengerstion, Reduced vehicle operating costs, on the metro railway during 1999-Increase in the average speed of road 2000 was only 55.8 million, which isvehicles, etc. much below, approximately one-eleventh of the estimated trafficKolkata Metro : ten years ago in 1990. Low traffic is one of the main reasons of the metro railway being unviable. Hyderabad Metro:The Kolkata metro railway is the firstand only underground railway projectimplemented in India. The averageweekday transit trips estimated in 1971 MMTS (multi-modal transportwere 4.6 million, which were projected system) is Hyderabad’s city trainto increase to 5.3, 6.7 and 8.3 million service. It was flagged off on august 9,in 1976, 1983 and 1990 respectively 2003, an associate of the south centralaccording to the report on Calcutta railway (SCR), is presently runningMass Transit Study, prepared in 1971. 84 services a day, covering 27 stationsThe annual passenger volume was and connecting Secunderabad,estimated to be 623.7 million by 2000. 8
  9. 9. Real Time InformationFalaknuma and Lingampally, over the This is just a glimpse of the Indianexisting railway network. Around public transport system.65,000 to 70,000 commuters useMMTS everyday. Bus Transport System :Bangalore Metro : Buses take up to 90 % of Indian public transport system . Recently BRTS ( Bus Rapid Transit System ) which is implemented in Delhi and Ahmada- bad. Numerous Public Bus and Private Bus Transport systems are available in India. High Capacity buses can be found in cities like Mumbai, Bengaluru, Nagpur and Chennai. It is the cheapest and convenient mode ofA rapid transit system called the transport.Namma Metro is being built, and asof February 2010 was expected to be Besides Bus transport, the traditionalpartly operational by 2010. Railways is one of the worlds largest Once completed, this will encompass network carrying 18 milliona 42.3 km (26.3 mi) elevated and passengers every day.underground rail networkcomprising 41 stations. It is expectedto connect central locations inBangalore to Devanahalli and theChikballapur regions. 9
  10. 10. Real Time Information 1. Optimising use ofReal Time Information: infrastructure/better traffic management & interaction of modes.With the growing automobilepopulation in cities resulting in con- 2. Reducing congestion in freightgestion, delay and stress. There is an corridors/in cities.increasing need for people to knowabout the real time information about 3. Enhancing the use of environ-the traffic condition to plan efficient mentally friendly & energy efficientjourneys. transport solutions.The information can serve the purposeof synchronising the different modes 4. Improving safety / security ofof transport ( like bus to flight ) with commercial transport operations.delay / time alerts. The traffic densityinformation alerting the congestion on 5. Improve road safety.a particular road etc.With the latest technology in hand 7. Improving the efficiency ofthese information can be available dis- logistics chains.tributed and used anywhere.In this project I would study the cur- 8. Making transport systems morerent Real Time traffic Information efficient.( In case of connectivity / oc-modes, the different scenarios how it cupancy and passenger ratio )can be used better along with the userbehaviour and perception towards the 9. Using fuel more efficiently;traffic system. helping drivers to prevent or avoid accidents.Let us see the main advantages whereReal Time Information about traffic 10. Providing drivers with real-can make a huge impact. time information about the road 10
  11. 11. Real Time Informationnetwork in order to avoid congestion. Real Time Information -11. Enabling drivers to optimisejourneys. Modes: Internet :12. Cooperative systems, based In India, among the various mediaon vehicle-to-vehicle and vehicle-to- through which Real Time Informationinfrastructure communications, about traffic is accessed internet is thedirectly relate to the efficiency and most extensively used.traffic management and congestionmanagement. Delhi City Traffic Police : Dynamic traffic information like con-Currently a portion of the real time gestion on roads, suggested detourstraffic information is accessible to and data on traffic restrictions arepublic through various mediums overlaid on online map besides( Internet / FM radio / Mobile) howev- suggestions about alternative routes iner with the use of latest and appropri- case of blockade or restriction.ate technology much more useful data Real time display of restrictions duecan be accessed. to accidents, water logging and traffic jams also will be shown on the map. 11
  12. 12. Real Time InformationMap My India :One can see the roads in the mapmarked with red and green zonesrepresenting the congestion conditionson that route. resulting in slow vehicular movement and on any sort of diversion. As of now, they provide updates only during the peak traffic hours during mornings and evenings, but will ex-Although not many pand coverage as need arises. Theyjunctions are covered is an attempt at also share traffic updates with radiouser friendly interface. channels that makes it possible to reach a broader audience. An SMSThe Traffic People : alert subscription costs about Rs 99 /- month.A new service that provides real timetraffic updates to residents in the Delhi– NCR region. Ticket Booking : Red BusIt gives time-to-time information ontraffic situations. People can visit the This portal allows the user to advancewebsite and get the latest information book bus tickets.on traffic jams, processions or rallies 12
  13. 13. Real Time InformationHowever this service is available for KSRTC :all the private bus services across thecountry. Karnataka State Road Transport Corporation maintains an internet portal which allows the passengers to access the time table information , bus service information and also book tickets. IRCTC : IRCTC is the internet portal main- tained by Indian Railways for the pas- sengers to access, train information, availability of seats, PNR status and book tickets. 13
  14. 14. Real Time Information 139 Service: Indian Railways department has launched a new phone number for En- quiry, which is a completely free serv- ice and works all over India including small villages and towns. We have to call ′139′ from opera-Mobile: tor enabled phones and get access to SMS, call back and fax facility.Iphone app features:Map view of traffic in the selected For Delhi and Mumbai residents an-area. See all traffic conditions around other advantage is that you can justdirectly on a map. dial 139xxxxxxxxxx [10 digit ticketAt a glance listing of traffic in your PNR number] and 139xxxx[4 digitarea, including a summary, it’s prox- train number] and get the train ticketimity to your current location, and the PNR and train status instantly.time the traffic was reported.Fully configurable display options. Given the huge volume of callsChoose to sort traffic based on sever- (16,80,000 calls per day) and over 400ity, proximity, or report time. mn commuters per year, the revenuesTraffic information is available in the are a direct function of these volumes.following cities: Bangalore, Chennai, The revenues are expected to be inand Hyderabad the range of Rs 800 to Rs 1,000 crore spread over the next 10 years of the contract. The whole business model is very 14
  15. 15. Real Time Informationviable and simply on account of largevolume of railway commuters which Real Time Information -in today’s context exceed over 40 crore Products andpassengers annually. TechnologyRadio: GPS Devices:The Chennai Traffic Police launched anovel scheme to inform road-users of FM TMC (Traffic Message Channel)latest traffic updates. traffic receiver, is a permanently in-Chennai Traffic SMS Update through stalled device that connects with theFM Radios, the objective of the car radio/antenna system . It receivesscheme is to inform the commuters of digital information (where available)traffic congestion or problems, if any. on traffic and road construction tie-upsFree flow of vehicles and sends it to compatible navigator toThe main objective is to minimise road offer an alternate route.accidents and ensure a hassle-free flowof vehicles. It is essential to keep the TMC data is available in a fast-public posted of traffic congestion on growing number of cities throughoutimportant routes so that they can plan North America and Europe, and givestheir travel accordingly. They have prompt, accurate notification of ac-tied up with 13 FM Radio Channels to cidents, road construction, police orbroadcast such information. emergency action, etc. — so one canTraffic updates on FM radio will keep visually monitor traffic flow and, iflisteners informed of such necessary, avoid traffic tie-ups.obstructions. Even those listening tothe radio at home can inform their Receive Real-time Traffic Datafriends and relatives going to or return- In most areas, depending on the serv-ing from work. ice provider, TMC traffic broadcasts 15
  16. 16. Real Time Informationare continuous — there’s no waitingfor scheduled traffic news updates orrandom alerts. Because traffic broadcasts are receivedWith the FM TMC, one can see via a “silent” FM data channel, youtraffic developments in real-time, as can still listen to music or news pro-they happen, so you can make the right gramming on the car radio withoutdecision sooner. interference from incoming FM traffic data transmissions. 16
  17. 17. Real Time InformationCar Tweeting Technology: receive data, enabling them to directFord announced the world’s first tweet- or control a process such as an instan-ing car at the Consumer Electronics taneous autonomous warning notifica-Show (CES) in Las Vegas. By sending tion in a remote machine or group ofthe tweet update about traffic situation, machines.the status can be shared with others. By use of telematics as applied to in-Telematics: telligent vehicle technologies, instan- taneous direction travel cognizance ofTelematics technologies are self- a vehicle may be transmitted in real-orientating open network architecture time to surrounding vehicles travellingstructure developed for application in in the local area of vehicles equippedthe development of intelligent vehicles (with EWSV) to receive said warning— with target intent to accord (blend, signals of danger.or mesh) warning information withsurrounding vehicles in the vicinity of Intelligent vehicle technologies com-travel, intra-vehicle, and infrastructure. monly apply to car safety systems and self-contained autonomous electrome-Emergency warning system for vehi- chanical sensors generating warningscles telematics particularly developed that can be transmitted within a speci-for international harmonisation and fied targeted area of interest, say with-standardisation of vehicle-to-vehicle in 100 meters of the emergency warn-— infrastructure-to-vehicle — and ing system for vehicles transceiver.vehicle-to-infrastructure real-timecommunication. In ground applications, intelligent vehicle technologies are utilized forTelematics most commonly relate safety and commercial communica-to computerised systems that update tions between vehicles or between ainformation at the same rate as they vehicle and a sensor along the road. 17
  18. 18. Real Time InformationBrainstorming 18
  19. 19. Real Time InformationCategories 19
  20. 20. Real Time InformationRelationship Model - Information and User 20
  21. 21. Real Time InformationStructural Model - Real Time Information andUserContents 21
  22. 22. Real Time InformationInformation FlowThe information about the different transport modes is gathered and sent to the local serverswhich inturn transmit to the central server. The central server synchronises the entire infor-mation and dissipates the information based on the requests from each individual user and themedium of request like Mobile devises, FM radio and others like internet etc. 22
  23. 23. Real Time InformationDesign ResearchA strong research study is veryessential for any design project. Vari-ous research methodologies are appliedto gain holistic view of the domain andget strong insights.The research was both qualitative andquantitative. Some of the methods usedwere:Ethnographic Study :Photo ethnographyVisual anthropologyObservational researchLiterature review people perception towards traffic sys-Surveys + questionnaires tem and behaviour patterns in both theOnline Surveys cities. I later did compare them and explored the possibilities ofAll the above methods aggregate to incorporating the efficient solutionsthe Formative Design Research which from Vienna transport model tohelped me in forming the concepts and Bangalore.proceed to prototyping.The research was carried out in twocities.Vienna and Bangalore. I have studiedthe transport model, traffic system, 23
  24. 24. Real Time InformationVienna :Vienna is the capital city of Austria.City Area : 414.90 km2 (160.2 sq mi)Population (2010) - City 1,698,822Density 4,094.5/km2 (10,604.8/sq mi)Observational Research :Infrastructure: Parking: Information about parking spaces areBicycle: shown on display board having digitalApart from the pedestrians, bicycle boards to show the status.riders have separate lanes and signals. insights:insights: - helps drivers to plan ahead and - regarding cycling as important mode of choose the appropriate space.transport and building infrastructure around it - decreases congestion near parkingimproves the traffic management. areas/roads. 24
  25. 25. Real Time Information Signage: LED programmable display boards are present in the sub way metro stations offering high visibility.In the below picture parkinginformation is shown by the GreenGlowing LEDs which represent theyare free to occupy and the roof showsthat it is Indoor parking area. A uniform convention is followed through out the city to denote NO PARKING in front of the doorway 25
  26. 26. Real Time Informationinsight : insight: - The government and private authorities - A common and uniform design is main-have a good handshake in implementing an tained through the city. The multi sensoryefficient traffic system. attribute of the design is attained. Unknow- ingly it registers in our mind and allows us toPavements: adhere to the system.A tactile texture is used throughout Pedestrian Crossing:the city to denote the geographicallimit for people while crossing roads In some streets with not muchor while waiting for the underground pedestrians, the crossing signal is Onmetro. Demand. insight: Control is given to the public which invokes some responsibility and discipline. 26
  27. 27. Real Time InformationBehavioural Patterns : Lane discipline is observed by theFrom the observational research I was drivers as to find some patterns in thebehaviour of public in Vienna.People take only Zebra lines to crossthe road and wait for Green signalpedestrian crossing. On the other side, I have also observed that few motorists jump signals and pedestrians cross the road on the Red Signal which shows its not purely rules that keep people vigilant but its a choice made due to disciplineinsight :Traffic education and discipline is in-culcated in children by the school andparents. 27
  28. 28. Real Time InformationInterviews:Motivation to follow Traffic Rules / Follow Signals : personal safety 80 %social responsibility 40 % I just follow others 10 % $ $ $ fine penalty 10 % insights: - most of the people are conscious about their safety as well as others reasons can be proper education. - Few respondents react as per the situation. - To some extent fine/penalty also helps people follow or obey traffic rules. 28
  29. 29. Real Time InformationAccess route / traffic Information : internet 60 % info maps 20 % info kiosks 15 % mobile 5% insights: - Internet is seemingly the powerful medium to deliver and access route / traffic informa- tion. - A good information design also helps the print medium to help commuters. - There is a lot of scope in delivering content via mobile. 29
  30. 30. Real Time InformationPreferable Mode of Transport : subway / metro 90 % bicycle 5% car 5% insights: - Fast and reliable subway is preferred by most of the people. - Bicycle is preferred as it is cheap and distances are comfortable to commute. 30
  31. 31. Real Time InformationParking is the most common problem Interviews with Subject Matterfor the drivers. Experts during Field Visit : - Availability of parking space and the I have got the opportunity to visit theinformation about the parking space can be Wiener Linien Office which managesone of the reason. the underground U-Bahn subway lines and the surface trams. I could get information regarding the various activities they perform. - Surveillance of the underground metro tracks ( U-bahn ) , road ways and Trams. - Checking the passenger count in various Tram stops, Bus stops. 31
  32. 32. Real Time Information - Reporting to the police incase of any - Monitors with high resolution areaccident. available to monitor the activities. - Delaying or speeding up the trains to Visit to ASFINAG:reduce the waiting time of the passen-gers in the stations. ASFINAG is Austria’s organization that manages the highway traffic and safety- sending the buses more frequently tothe areas with more passengers in the Some of the areas that ASFINAG takestop. care of are: Safety standards in the road network. - Managing the information to bedisplayed on the boards at various sta- Extension of the road networktions. Traffic management and Telematics which includes Real Time Traffic Con- trol , emergency action plan, traffic data 32
  33. 33. Real Time InformationBangalore: • 1000 Sq. Kms of area • 4500 Kms of RoadBangalore is the third most populous • 40,000 Intersections • 330 Signalized Intersectionscity in India and the 28th most popu- • 600 Manned Intersectionslous city in the world.Rapid population growth because of Ethnographic Study :IT and other associated industries inBangalore led to an increase in the ve- I have carried out observational re-hicular population to about 1.5 million, search in Bangalore on the similarwith an annual growth rate of 7-10%. lines of Vienna.With the increase in population and Observations on the infrastructure ofthe expansion of the city, the problem Bangalore traffic system:of connectivity of the populace hasarisen. Quite obviously personalizedmodes of transport have grown at atremendous rate and two wheelersalong with the cars almost comprise90% of the total registered vehicularpopulation in the city.Two wheelers constitute more than70% of the total volume, while carscomprise 15%, autos 4% and the re-maining 8% includes other vehiclessuch as buses, vans and tempos.*. Source : BTRAC 33
  34. 34. Real Time Informationinsights : - the infrastructure is not easily acces-sible to public. - the consistency in the infrastructureis missing - misuse is also one reason for whichthe for the inadequate infrastructure. The traffic lights at certain junctions donot properly function. insights: - there is no proper maintanence - reporting mechanism is not efficientinsights : - proper buffer space is not providedin the middle of road for thepedestrians while crossing the road. In case of failure in any signal system, traffic police manage to control through hand signals. 34
  35. 35. Real Time Informationinsights: - proper infrastructure is not providedfor the Traffic police. insights:Behaviour: - lack of proper traffic education and discipline.Through the observational research - lack of infrastructure also leads tomethods, I have gained insights about these behaviours in public.the behavioural patterns of public.Pedestrians cross the road, at variouspoints according to their necessityirrespective of the Zebra lines. 35
  36. 36. Real Time InformationNew buildings like malls and movie Pedestrians walk along the roadcomplexes are built and rarely have divider which is not suitable whileany pedestrian crossing facilities pro- crossing the road and possess danger.vided on the road.insights:- a proper relations between the privateand traffic department should exist fora better traffic management and pedes-trian safety. 36
  37. 37. Real Time InformationThe vehicles donot stop behind the lineputting pedestrians crossing the road introuble.insights:- poor traffic management and lack oftraffic education. 37
  38. 38. Real Time InformationInterviews:Most frequent mode of transportation: two wheelers 30 % four wheelers 30 % public transport 41 %insights:- although most of the commuters take public transport modes like metro andbus, still a higher share prefers two wheelers and four wheelers.- it indicates that more convenient facilities should be provided in the publictransport to attract all other commuters. 38
  39. 39. Real Time InformationMultiple mode of commute: Bus - Bike 50 % Bus - Train 33 % Bus - Car 20 % Car - Train 15 % Car - Bike 15 % Bike - Train 6%insights:- it shows that more information about the public transport should be providedto the two and four wheelers. 39
  40. 40. Real Time InformationChange the route to : To avoid Traffic Delay 90 % To shop / restaurents 40 % To explore new route 16 % To drop friends 16 %insights:- most of the people change their routes to avoid traffic.- there is a need to design new traffic management plans like route diversion etcfor a better system.- Also there is a need for information about alternate routes as considerablenumber of people explore other routes. 40
  41. 41. Real Time InformationInformation about traffic Assumption 90 % f g f g f g f g f g f gf g f g Ask friends 80 % FM Radio 50 % Internet 40 % GPS 16 %insights:- most of the people assume the traffic conditions.- this shows more credible information about the traffic condition is needed.- friends share the traffic information.- as system based on crowd sourcing can be devised for efficient delivery oftraffic information- Internet and GPS serve as better facilities for dissipating the real time informa-tion. 41
  42. 42. Real Time InformationInformation about route: fg fg fg fg fg fg fg fg fg Ask People 90 % Internet 60 % GPS 25 % i information center 15 %insights:- majority of the Indian population rely on other people to find the routes totheir destination.- internet is picking up among the crowd to give the route information. 42
  43. 43. Real Time InformationComparative Analysis Between Vienna andBangalore City Traffic and Transport SystemIn comparison , the two cities are very free service.different and it is not wise to compare The design of the infrastructure is useron each and every aspect of the traffic friendly thus enhancing the experienceand transport system. of pedestrians and motorists ensuring their safety.However, on basic terms we can see adifference in three aspects: - Bangalore is a young city and lot of measures are taken to build worldInfrastructure class infrastructure.Information and However one finds no uniformity.Perception of people. Due to increasing population and thus vehicles, there is a scarcity of land.Infrastructure : Infrastructure like : - Vienna has proper well maintained parking system are not so efficientinfrastructure like the except for specific areas like under-parking system ground spaces in buildings.traffic control system Measures are taken to provide efficienttraffic surveillance system traffic control system andway finding system traffic management system.separate lane system There is a lot of scope to build goodetc. infrastructure by taking measures toThese systems come most of the times lay strong design principles with longwith the advanced technology , auto- term view.mated system for efficient and trouble 43
  44. 44. Real Time InformationInformation: modes makes the travel in Bangalore- Vienna city has a strong informa- hectic. However with the inclusion oftion design followed in every aspect dynamic display boards on highwaysof public infrastructure, traffic system and showing a positive sign towardsand transport systems. real time information the Government is looking for a promising future.It is very evident in all the displaysystems, signal systems , wayfinding There is a need to form an alliancemodes and maps. with information design institutes and lay a common ground for strongIt presents a homogenous and clear design principles in various projects.picture to the target audience. Perception of People:The real time information about thedifferent modes of transport helps peo- - Vienna’s public show strong sign ofple in hassle free journey. The waiting good traffic education and maturity.time is effectively reduced with theseinformation systems. Good lane discipline, safe pedestrian crossing , very low signal jumping are- Bangalore since is still developing , some of the really strong evidences ofit is the right time to bring the founda- responsibility towards the traffic safetytion of good information design into .every aspect of the infrastructure. The behavioural patterns show a senseSince the city is huge, it is even more of eco friendly nature. A considerableimportant to have effective wayfinding number of people prefer bicycles assystem. their mode of transport and majority prefer public transport.Lack of proper information about thetraffic conditions and public transport 44
  45. 45. Real Time Information- One of the major challenges for thetraffic system in Bangalore is the traf-fic education of motorists and pedes-trians.The discipline in the drivers,pedestrians can be considered the rootcause of majority of accidents.Lack of lane discipline, jumping sig-nals , triple riding , over speeding aresome of the frequent violations.Also majority of the commuters usetwo wheeler which add to the conges-tion on roads and pollution.However there is an increasing trend inthe use of public transport like metroand buses.Overall there is a lot of scope forBangalore city to come up with effi-cient traffic and transport system.Since it is early stages and adoptinggood technology , a strong designsense has to be inculcated for auniform and efficient system. 45
  46. 46. Real Time Information 46
  47. 47. Real Time InformationPersona Name : Mr. Abhishek Rout Age : 27 Occupation : Software Engineer Location : BangaloreMr. Rout is a young and creative individual. He is very energetic and has a goodsocial life.He works in a software firm and has 5 years of experience. With hisstrong technical knowledge has lot of potential to climb up the career ladderearly.Mr.Rout has to travel frequently on official purpose and the company booksflights to the site. He lives in an apartment 10 km away from the office and trav-els in his new Suzuki Swift.Objectives: - To become Project Lead - To invest in land / fixed assets - To buy a sports car and cruiser bike.Habits: - Late night partying - Long drives in car - Late to office - Loves gadgets 47
  48. 48. Real Time InformationConcepts:Based on the research observations andthe insights , some of the key problemsand opportunities identified in thedomain of traffic systems and real timeinformation are: - traffic education and discipline inmotorists and pedestrians. - real time information for motoristsin more efficient means.Concept 1:Presenting real time information abouttraffic in mobile phone, and suggestingalternte routes to the user.Concept 2:An appraisal system which tracksthe traffic discipline of its employeesbased on signal jumping. 48
  49. 49. Real Time InformationScenario : User Missing the flight due to lack oftraffic information 49
  50. 50. Real Time InformationDesign PrototypeThe concept can be delivered to the user as Once the application is accessed , the screena mobile application on smart phones which opens to take the time of flight.are GPS enabled. The user can select the time and date of theHere U-track is the mobile application icon flight.which allows the user to set a reminder forthe flight time, date, location.It reminds the user the approaching date andon the day of flight, with the traffic statuson the route to airport. It also suggests thealternate route incase of heavy traffic. 50
  51. 51. Real Time InformationIn this case, the Date and Time of flight Then the next screen would be the locationis Oct 26 , 6.00 PM and the user confirms from which the flight is pressing OK. Enter City option has a list of cities. The user can choose the appropriate city. 51
  52. 52. Real Time InformationThe user selects Bengaluru as the city and Once the user selects the city, all possibleconfirms. destinations in the city are listed across the field “ Select Airport “. In this case , the Bengaluru Internation Aiport (BIA) and other related destinations are listed. In this case the user selects BIA and confirms. 52
  53. 53. Real Time InformationAs soon as the details are entered , a remind- When the user touches the U track icon ,er icon is placed on the top of the mobile the application launches and shows thephone screen. details of the flight.It represents the countdown for the flight i.e;12 hours before the Departure time. The current Location of the User,The system checks the location of User The Date and Time of flightthrough GPS system and checks the traffic The traffic condition .condition on the route from User Location to The probable time to Start to Airport basedthe Airport. on the traffic condition, distance.It denotes RED colour if the traffic is heavy Also a feature is provided to check theor moderate and GREEN in case of low proposed ROUTE.traffic. 53
  54. 54. Real Time InformationWhen the user selects the Route option, The route is shown with the traffic situation.a map view opens with the pointers pointing The green dashed lines represent that the traf-the Destination ( BIA airport ) fic is free flowing in that part of the route.and the current Location of the user(Yesvantpur) The orange dashed lines represent that ,Other options like the Satellite View, the traffic flow is moderate and has chancesList view is provided. of becoming more tough.The user has option to Reload , Edit, Deletethe Flight Information 54
  55. 55. Real Time InformationThe user can ask the system any alternateroutes available to by pass the moderatetraffic flow route.The system presents an alternate route tochoose in Blue.By choosing this the proposedTime to Start will change considering thetraffic condition in the alternate route andthe distance. 55
  56. 56. Real Time Information Scenario : User jumping the Red signal and violating the traffic rules Driver to o ce in his car Violates the Red Signal by jumping the signalMr. Rout wakes up late Realises getting in the morning late to o ce Violates the No Entry by taking wrong side. SPEED LIMIT Violates the Speed Limit 30 56
  57. 57. Real Time InformationDesign Prototype: Driver to o ce in his car SPEED LIMIT 30 Violates th by jumpin Mr. Rout wakes up late Realises getting in the morning late to o ce Violates th by taking SPEED LIMIT Violates the 30The user who is a an employee in a software Whenever the employee violates the traf-firm has an identity card issued by the office fic rules like, Signals, No entry and Speedadministration. Limits, the Device attached to the WarningThis card has a special electronic chip, which Boards and Signals trace the RFID chip onhas RFID card, that can store details of the the Identity card and store a count.employee. So whenever the employee violates a count is increased and stored on the card. 57
  58. 58. Real Time InformationAt the entrance of the office, there is a card Whenever the employee swipes the card, theswipe system where the employee has to traffic violation information is read andswipe the card to enter the office premises. transferred to the employee database main- tained by the administrator. 58
  59. 59. Real Time Information Future Work / Conclusion : In future, I would like to explore the possibilities of the design intervention into the field of Real Time Traffic Information and propose models that enhance the system. There is a need to provide rich user experience , make systems more us- able and interactive. Real time information as field is inAt the end of each month, the total count of demand worldwide and induction ofthe traffic violations are calculated and design research and concepts wouldthe over all appraisal is impacted based on enhance the present public / privatethe track record of the employee’s trafficdiscipline. transport system. Thus traffic and transport system is very critical in the growth and devel- opment of the nation and it is high time proper analysis , research and design thinking is applied. 59
  60. 60. Real Time InformationReferences:ASFINAGIIID Traffic and Transport Expert Forum : Presentations2001 India CensusRedbusMapMyIndiaCWG Delhi Traffic Police DeptBangalore MetroKolkata MetroDelhi MetroHyderabad MMTSMumbai MetroIRCTCGarmin TechBMVITWiener Linen 60