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Partnering with parents
- 1. Welcome Parent Partnership Made Easy http://www.youtube.com/watch? v=9dn8EJUqBMc
- 2. Building Partnering Relationships Welcome Family Friendly? What’s Your Position? Attitude check! Comfort Corner Secrets of Good Communication Six Types of Parent Involvement Joyce Espstein’s Six Types of Involvement Communicating Positively in Challenging Situations
- 3. Position Statements Agree? Disagree? Half full?? Half empty??
- 4. Communicating Positive Attitude We’re Family Friendly! Top Ten http://www.youtube.com/watch?v=uuHzYssjjGc
- 5. Parent Comfort Corner Designated area Table for filling out forms Snacks made by children Chairs Parent bulletin board Child development magazines/ brochures/ posters
- 6. Joyce Epstein's Model Six Types of School-Family-Community Involvement Parenting Communication Volunteering Learning at home Decision-making Collaborating with the Community
- 7. Your role in Type 1-Parenting 1. Provide information on child development. 2. Provide help in supporting changes as children grow. Resources Kid Central TN www.kidcentraltn.com Just in Time Parenting Info http://www.extension.org/parenting Iowa State – Understanding Children Series https://store.extension.iastate.edu/ProductList.aspx?CategoryID=31 Parents Know, Kids Grow http://www.parentsknowkidsgrow.org/
- 8. Your role in Type 2-Communication 1. Understanding Components of Communication Sender Listener Message Interpreting Receiver Remembering 1. Know communication styles 2. Communicating progress
- 9. Secrets of Good Communication Be an Active Listener Clarifying Paraphrasing Reflecting feelings Summarizing main ideas
- 10. Secrets of Good Communication Barriers Preconceptions Prejudgments Miscues
- 11. Strategies – when challenges arise Face to face Positive environment Eye contact Watch your body! Use simple language Listen!!!!!! Watch emotions Take notes – if necessary Make an appointment
- 12. Angry Parents? -- REMEMBER!! The most important person in your school to that parent is THEIR CHILD. The parents are paying you to provide a service. Resist the temptation to “dodge” the issue. (it will G R O W) Support your staff – while recognizing legitimate complaints Acknowledge that accidents happen! Have staff direct complaints to the director. Educate parents gently on DAP! Be gracious and helpful, but remember – You can’t please everyone!
- 13. Active Listening Clarify Paraphrasing or restating Reflecting feelings Summarizing ideas State the changes you think the parent would want. State the changes that you WILL do. What “TO DO”
- 14. Your role in Type 3 - Volunteering 1. Have list of volunteering opportunities 2. Vary volunteer opportunities from simple to involved. 3. Say thank you!!! 4. ASK
- 15. Your role in Type 4- Learning at Home 1. Send newsletters about the theme/or children’s current interests. 2. Send home words to songs & finger plays their children are learning. 3. Send purchase info for CD’s or youtube links for songs used in your child care. 4. Please don’t send pen and paper “homework.” https://www.youtube.com/watch? v=_FEpPjhVtdc
- 16. Your role in Type 5- Decision Making 1. Let parents help in planning events. 2. Conduct an annual survey. 3. Implement changes – tell parents what you will change, what cannot change, and why.
- 17. Your role in Type 6- Collaborating with the Community 1. Health fairs 2. Service learning 3. EMA-Fire fighters 4. Foster grandparents 5. Join Hands Day / 6. Business partners 7. Business partners 8. Cultural and recreational groups 9. Faith-based organizations 10. Government and military agencies
- 18. IDEA EXCHANGE Parenting Communication Volunteering Learning at home Decision-making Collaborating with the Community
- 19. Type 1 Parenting Type 2 Communication Type 3 Volunteering Type 4 Learning at Home Type 5 Decision Making Type 6 Community Collaboration ________’s_ Parent Involvement Plan
- 20. Sources: Joyce L. Epstein, Ph.D., et. al. Johns Hopkins University http://www.csos.jhu.edu/p2000/sixtypes.htm 3505 North Charles Street Baltimore, MD 21218-3843 Dombro, Colker, & Dodge (1997). The Creative Curriculum for Infants and Toddlers. Washington, DC:Teaching Strategies.
Editor's Notes
- Welcome providers to the session. Begin by THANKING them for the service that they provide. Tell them that research shows that quality early childhood education makes a significant difference the ENTIRE LIFE of the child. Their service one of the most important jobs that impacts the future of their communities, the state, and the nation. REMIND them of that. Acknowledge that they are probably exhausted. Many family providers work 11-12 hours per day. (This increases your credibility and the likelihood that they will actually HEAR you.)
- This slide is an agenda – an overview of the evening. Briefly review
- This is a “Forced Choice” activity. Create “Agree” and “disagree” signs on 8 ½ by 11 colored paper. Place signs on opposite sides of the room. Refer to activity two pages 12 & 13 of Building Positive Relationship with Parents and Families in School-Age Programs. (Roberta L. Newman, 1998) Read opinion statements (page 12) to participants and ask them to move toward the sign that most matches their opinion on each statement. Ask various participants why they chose that spot. It is important that you do not judge the participants’ responses. You will undoubtedly receive some response with which you disagree considerably. Remember, you have asked for the participants’ OPINIONS – they are entitled to have them!!! You can AND WILL have participants whose opinions differ – this is an opening exercise to get people talking. AND to open them up to the possibility that others might hold opinions different from theirs. Use the number of statements appropriate to your time frame. Follow-up with processing question 3-5 on page 13.
- Read, “A Great Attitude” to participants. Tell participants: Research shows that our attitudes make a tremendous difference in the responses we get from others. Has anyone heard the terms “learned helplessness or self-fulfilling prophecy?” Some experts use these terms to describe what happens when caregivers, teachers, professionals, … communicate by their attitude that children cannot succeed. On the other hand, when we as providers communicate a belief that success is possible – success follows. As providers we have seen and demonstrated this principle with children. This is also true for ADULTS – Adopting a positive attitude toward family involvement will help us become more “Family Friendly.” Relate a personal story of when you have BY CHOICE adopted a positive attitude (even though you might not have felt too positive about the situation at the time.) and relate how your attitude changed the situation --- MAKE IT REAL – PARTICIPANTS KNOW WH”EN YOU ARE NOT TELLING THE TRUTH! THEN – present to participants positive attitude statements – (See page 15, Newman) Give positive attitude statements to providers and ask them to list five ways they can communicate this positive attitude to the family.
- When teachers return from break, Surprise them with the “Teacher’s Comfort Corner” Tell them how much you appreciate them being there, how much you appreciate their contributions to the future of their community by serving children, give them goodie bags, etc. Ask them to relate their feelings when they walked in & saw the special place designed to show appreciation for them. Introduce the concept of the Parent Corner & tell them that it communicates their Family Friendly attitudes.
- Mini lecture on this model – see handout
- Slides 5-9 Mini lecture see Newman pages 19-20
- This is also on a newsprint wall chart. REMIND participants that for every complaint there is a solution. AS professionals, we are much more productive when we are SOLUTION ORIENTED!! Ask participants to talk briefly in their table groups about complaints they have heard in their childcare experience. (See also Cherry, Harkness, & Kuzma, Nursery School and Daycare Center Management Guide page 255-256.) Tell them BEFORE they talk about solutions ---- GO TO NEXT SLIDE
- Remind providers to prepare THEMSELVES first! Ask participants to remember – the bulleted items on the slide as they seek solutions to the complaints they identified (0n the previous slide) Have participants then brainstorm solutions and list on the chart paper.
- Review active listening from before break
- Give participants handouts-- samples of communication aids – Tickled Pink notes, Daily home notes, calendar, surveys, etc. Parent letters, parent packs, Have teachers in small groups talk about things that they have done to enhance parent involvement. Then have them go around the room to each of the “Idea Exchange” newsprint charts and add an idea in each of the categories – (this can be done in table groups so individuals do not feel singled out if they do not have an idea in a particular area.)