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Don’t worry about the virus.
Worryabout howotherpeople reacttothevirus.
Although not quite as contagious as avirus, behaviours
and attitudes can also spreadthrough a population.
Italy, 23 Feb 2020
We’ve seethis phenomenon in situations as disparate as:
•		 The spread ofa religion
•		 The acceptance ofnewknowledge in science
•		 The adoption ofGMO seeds in 1930s Iowa
•		 The growth ofFacebook in 2000s California
•		 The increase in usage ofbirth control
•		 The rise ofthe pro-life movement
People lookto otherpeople forwaysto behave.
Especiallywhenthe situation is perceived as uncertain and
threatening, like ourcurrent one
SanJose, 28 Feb 2020
Ofcourse,the dangeristhat selfish oreven
destructive behaviours mayalso spread.
Germany, 28 Feb Japan, 28 Feb Auckland, 29 Feb
Because manypeople behave as others do, social civilitycan
collapse, seeminglyovernight, once certain behaviours or
attitudes reach a critical mass.
Time
Critical mass/
Tipping point
Percentage of population
engaging in behaviour increases
exponentially after critical mass
Level of panic
shopping
(or any other
undesired
behaviour) in a
population
Panic shopping,the examplewe’re exploring, isn’t goingto
destroysociety. But it mayreinforcethe mindset of“every
person forhim/herself”,which mayprove problematic ifthe
COVID-19 situationworsens.
This isn’t a convenience store, but an anonymousAustralian’s stockpile
Just like inthe film Contagion,the current communications strategy
ofauthorities aroundtheworld seemsto be:
“We just needto make surethat nobodyknows until
everybodyknows.”
Critical mass/
Tipping point
It’s not a perfect strategy,
but it helpsto keep panic
levels from reaching critical
mass... ...until it does.
(Andthe execution ofthat strategyhasn’t always been flawless, ofcourse.)
Whenyouthinkabout it, shopping forsupplies inthe face of
possible crisis isn’twrong; it’s quite a reasonablethingto do.
Don’tpanicbuy
3rd best case scenario—shit
hitsthe fan but at leastyou’re
wearing a raincoat
Worst outcome—boiled
leathershoes and belts for
dinner
2nd best outcome—
you end up looking silly;
colleagues nowcall you
BearGrylls
Best case scenario—
everything remainsthe same
with no effort expanded, but
heavilydependent on factors
outsideyourcontrol
Situationpasses
Situationworsens
Panicbuy
But it can become a serious societal issue.When it does,
don’t be surprisedto see heavy-handed interventions from
the state.This is anotherreactiontothe outbreakyou have
to be concerned about.
Apolice checkpoint nearWuhan. Screenshottaken fromtheYouTube documentary
“China.Tripto Infected Zone.What’s Fake andTruth about Coronavirus//HowPeople Live(2020)”
In fact,there are studies clearlyshowing countrieswith a
historyofecologicalthreats (including pathogen outbreaks)
being more inclinedtowards authoritarian rule.
Afearful population mayeven desire authoritarian rule.
Rememberhowin Nineteen Eighty-Four, Oceanianswere
madeto believethatthey’re always atwar?
Asecuritypost outside aWuhan apartment building; everyresident is effectivelytracked and curfewed.
From “China.Tripto Infected Zone.What’s Fake andTruth about Coronavirus//HowPeople Live(2020)”
Like Iwrote inthe beginning,thevirus maybe scary, but not
as scaryas howpeople reactto it.
ThispresentationwascreatedbyArthurKoh,amassbehaviour
consultantandfounderofPrimordial.

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COVID-19 is scary, but not as scary as reactions to it

  • 1. Don’t worry about the virus. Worryabout howotherpeople reacttothevirus.
  • 2. Although not quite as contagious as avirus, behaviours and attitudes can also spreadthrough a population. Italy, 23 Feb 2020
  • 3. We’ve seethis phenomenon in situations as disparate as: • The spread ofa religion • The acceptance ofnewknowledge in science • The adoption ofGMO seeds in 1930s Iowa • The growth ofFacebook in 2000s California • The increase in usage ofbirth control • The rise ofthe pro-life movement
  • 4. People lookto otherpeople forwaysto behave. Especiallywhenthe situation is perceived as uncertain and threatening, like ourcurrent one SanJose, 28 Feb 2020
  • 5. Ofcourse,the dangeristhat selfish oreven destructive behaviours mayalso spread. Germany, 28 Feb Japan, 28 Feb Auckland, 29 Feb
  • 6. Because manypeople behave as others do, social civilitycan collapse, seeminglyovernight, once certain behaviours or attitudes reach a critical mass. Time Critical mass/ Tipping point Percentage of population engaging in behaviour increases exponentially after critical mass Level of panic shopping (or any other undesired behaviour) in a population
  • 7. Panic shopping,the examplewe’re exploring, isn’t goingto destroysociety. But it mayreinforcethe mindset of“every person forhim/herself”,which mayprove problematic ifthe COVID-19 situationworsens. This isn’t a convenience store, but an anonymousAustralian’s stockpile
  • 8. Just like inthe film Contagion,the current communications strategy ofauthorities aroundtheworld seemsto be: “We just needto make surethat nobodyknows until everybodyknows.” Critical mass/ Tipping point It’s not a perfect strategy, but it helpsto keep panic levels from reaching critical mass... ...until it does.
  • 9. (Andthe execution ofthat strategyhasn’t always been flawless, ofcourse.)
  • 10. Whenyouthinkabout it, shopping forsupplies inthe face of possible crisis isn’twrong; it’s quite a reasonablethingto do. Don’tpanicbuy 3rd best case scenario—shit hitsthe fan but at leastyou’re wearing a raincoat Worst outcome—boiled leathershoes and belts for dinner 2nd best outcome— you end up looking silly; colleagues nowcall you BearGrylls Best case scenario— everything remainsthe same with no effort expanded, but heavilydependent on factors outsideyourcontrol Situationpasses Situationworsens Panicbuy
  • 11. But it can become a serious societal issue.When it does, don’t be surprisedto see heavy-handed interventions from the state.This is anotherreactiontothe outbreakyou have to be concerned about. Apolice checkpoint nearWuhan. Screenshottaken fromtheYouTube documentary “China.Tripto Infected Zone.What’s Fake andTruth about Coronavirus//HowPeople Live(2020)”
  • 12. In fact,there are studies clearlyshowing countrieswith a historyofecologicalthreats (including pathogen outbreaks) being more inclinedtowards authoritarian rule.
  • 13. Afearful population mayeven desire authoritarian rule. Rememberhowin Nineteen Eighty-Four, Oceanianswere madeto believethatthey’re always atwar?
  • 14. Asecuritypost outside aWuhan apartment building; everyresident is effectivelytracked and curfewed. From “China.Tripto Infected Zone.What’s Fake andTruth about Coronavirus//HowPeople Live(2020)” Like Iwrote inthe beginning,thevirus maybe scary, but not as scaryas howpeople reactto it.