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Production & Operations
Management - 2
July 2012
RM
Objectives
 Discuss the various roles production
management may play in supporting
the strategic plan of an enterprise
 Identify situations in which repetitive
production and batch production
would be appropriate
Automobile Factory
 Input – raw material
 Output – complete cars
 Process – fabrication, assembly
 Resources – assembly line, workers
Bakery
 Input – water, flour
 Output – breads, cakes
 Process – fabrication
 Resources – oven, workers
Hospital
 Input – patients
 Output – healthy individuals
 Process – health care
 Resources – medical
doctors, nurses, medical
supplies, equipment
Departmental store
 Input – shoppers
 Output – sales to satisfied customers
 Process –
transport, storage, promotion, informat
ion, exchange
 Resources – displays, stock of
goods, clerks
Restaurant
 Input – hungry customers
 Output – satisfied customers
 Process – prepare meals, serve
customers in a comfortable
environment
 Resources –
food, chef, waiter, stove, environment
University
 Input – students
 Output – educated individuals
 Process – imparting knowledge and
skills
 Resources –
teachers, books, classrooms
Carrier
 Input – things
 Output – things at another place
 Process – transport
 Resources –
cars, trucks, planes, sorting
devices, storage areas
Warehouse
 Input – things
 Output – things at a later time
 Process – store and preserve
 Resources – vaults, storage
areas, storage devices
In General
 Input
◦ raw material
◦ people with
requests
 Output
◦ products
◦ service
◦ serviced
people
 Process types
◦ physical
◦ exchange
◦ location
◦ storage
◦ educational
 Resources
◦ tools
◦ labor
◦ energy
Production & Operations
mgmt.
Production and Operations
Management (POM) provides ideas to:
tools, techniques, concepts, model
s, design, dimension, control, improve
production systems

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Production & operations management 2

  • 2. Objectives  Discuss the various roles production management may play in supporting the strategic plan of an enterprise  Identify situations in which repetitive production and batch production would be appropriate
  • 3. Automobile Factory  Input – raw material  Output – complete cars  Process – fabrication, assembly  Resources – assembly line, workers
  • 4. Bakery  Input – water, flour  Output – breads, cakes  Process – fabrication  Resources – oven, workers
  • 5. Hospital  Input – patients  Output – healthy individuals  Process – health care  Resources – medical doctors, nurses, medical supplies, equipment
  • 6. Departmental store  Input – shoppers  Output – sales to satisfied customers  Process – transport, storage, promotion, informat ion, exchange  Resources – displays, stock of goods, clerks
  • 7. Restaurant  Input – hungry customers  Output – satisfied customers  Process – prepare meals, serve customers in a comfortable environment  Resources – food, chef, waiter, stove, environment
  • 8. University  Input – students  Output – educated individuals  Process – imparting knowledge and skills  Resources – teachers, books, classrooms
  • 9. Carrier  Input – things  Output – things at another place  Process – transport  Resources – cars, trucks, planes, sorting devices, storage areas
  • 10. Warehouse  Input – things  Output – things at a later time  Process – store and preserve  Resources – vaults, storage areas, storage devices
  • 11. In General  Input ◦ raw material ◦ people with requests  Output ◦ products ◦ service ◦ serviced people  Process types ◦ physical ◦ exchange ◦ location ◦ storage ◦ educational  Resources ◦ tools ◦ labor ◦ energy
  • 12. Production & Operations mgmt. Production and Operations Management (POM) provides ideas to: tools, techniques, concepts, model s, design, dimension, control, improve production systems