1. ALYZZA MARIE SY BARTOLOME
201 M. Gregorio Street San Antonio
Cavite City, Philippines, 4100
+ 63 921 334 2972/ +63 936 486 1928
alyzzamarieb@yahoo.com, alyzzabartolome@gmail.com
CAREER OBJECTIVE:
To work within a growing organization that offers challenges and opportunity to grow with the company. I
wish to contribute my hospitality experience and my enthusiasmfor excellent customer service.
EDUCATION:
SCHOOL DEGREE YEAR GRADUATED
International School for Hotel and Restaurant
Management
Bachelor of Science in Hotel College 2009 - 2013
and Restaurant Management
SUMMARY SKILLS:
 Dealing with online travel agencies and traditional agencies.
 Making quotations and contracts for traditional agencies.
 With knowledge in handling front office activities independently
 Punctual and ability to perform tasks independently
 Good coordination and relationship in the organization
 Effective written and verbal communication skills
 Good telephone etiquettes and presentation skills
 Skilled in major computer applications related to work like Microsoft Word, Excel, PowerPoint and the
Internet
 Ability to perform tasks under pressure
 Hard working and committed to work
PROFESSIONAL EXPERIENCE:
El Cielito Hotels (Makati, Baguio, Sta. Rosa, Tagaytay, Makiling)– June 1, 2015 and Present
Position: Travel Coordinator
 Ensure good relationship with the Travel Coordinators.
 Making quotations and review contracts.
 Check the extranet daily.
 Making promotions on different Online Travel Accounts.
 Research on optimal travel alternatives.
 Resolve organization travel related technical conflicts.
 Research and resolve all incorrect charges with respected to entire travel program.
 Verify entire group reservation request for correctness against meeting profile.
 Identify most suitable as well as best quality service with reasonable possible rates.
 Collect information from travel agent.

2. El Cielito Hotel- Makati- May 2, 2013-May 31, 2015
Position: Front Desk Clerk
804 A. Arnaiz Ave. Makati City
 Receive and process reservations correctly.
 Provide accommodation reception services.
 Operate computerized reservation system.
 Check-in/out of guests in an efficient and friendly manner.
 Responsible for managing incoming and outgoing calls.
 Handles the tasks of attending visitors and organizing meetings.
 Performs the tasks of maintaining administrative records of the organization.
 Performs other administrative tasks as required.
 Provide effective customer services.
 Handles all guest interactions with the highest level of hospitality and professionalism.
ON–THE–JOB TRAINING:
 Days Hotel Tagaytay
Tagaytay-Nasugbu Highway, Tagaytay
June 5, 2012 – September 1, 2012
ACHIEVEMENT/CERTICATE OF COMPLETION:
 Employee of the Quarter 2014
El Cielito Hotel – Makati
Front Desk Clerk
 Certificate of Recognition Days Hotel
Outstanding Service Top 2
Tagaytay-Nasugbu Highway, Tagaytay
 National Certificate II Front Office
Accredited by: Technical Education and Skills Development Authority (TESDA)
May 2, 2012
 National Certificate II Bartending Services
Accredited by: Technical Education and Skills Development Authority (TESDA)
April 20, 2012
 National Certificate II Bartending Services
Accredited by: Technical Education and Skills Development Authority (TESDA)
April 11, 2012
 National Certificate II Housekeeping
Accredited by: Technical Education and Skills Development Authority (TESDA)
March 27, 2012
 National Certificate II Food and Beverage Services
Accredited by: Technical Education and Skills Development Authority (TESDA)
March 23, 2012
 National Certificate II Bread and Pastry Production
Accredited by: Technical Education and Skills Development Authority (TESDA)
September 30, 2011

3. PERSONAL BACKGROND:
Date of Birth : August 26, 1993
Place of Birth : Cavite City
Gender : Female
Age : 21 yrs. old
Height : 5’4
Weight : 110 lbs.
Nationality : Filipino
Civil Status : Single
Religion : Catholic
Language Spoken : English and Filipino
Father : Victor G. Bartolome
Mother : Emelinda S. Bartolome
CHARACTER REFERENCES:
Available upon request.
“I hereby certify that all information given is correct and true to the best of my knowledge and belief.”
Alyzza Marie Sy Bartolome