1. Professional Skills IB105-03
Submitted to:
Prof. Jim Cowan
Presented by:
Akash Patel: 000332846
Ashwini Dave: 000336656
Marut Shah: 000337279
Kartik Patel: 000335566
Mihir Patel: 000334647
2. Table of Content
Introduction
Business Environment
Global trader & checklist
Global supply chain
The mechanics of Trade Transaction
Technology & Trade
Trade in services
Culture
- Intercultural Effectiveness & Relationships
- Cultural Factors
- Multicultural Environment
- High and Low context culture
Verbal and Non-verbal communication
Business Ethics checklist
International trade finance
Logistics and distribution
Law policies and Regulation checklist
International Business Plan
Definition and Significance of Globalism
Conclusion
3. Globalization
Globalization—global competition characterized by networks of international linkages that bind
countries, institutions, and people in an interdependent global economy.
In contrast, globalization refers to the increase or decline in the degree of globalism. It focuses on the
forces, the dynamism or speed of these changes.
Globalism
Globalism, at its core, seeks to describe and explain nothing more than a world which is characterized
by networks of connections that span multi-continental distances.
It attempts to understand all the inter-connections of the modern world — and to highlight patterns that
underlie (and explain) them.
Basic Difference of Globalization & Globalism
In short, consider globalism as the underlying basic network, while globalization refers to the dynamic
shrinking of distance on a large scale
4. Global Business Environment
“GLOBAL”, “BUSINESS” &
“ENIVRONMENT” these three words
describe a reality of the nature of
international trade: it is evolving in a
fundamental way as a result of numerous
forces shaping the nature and dynamics of
global commerce.
“Global Business” is broadly viewed in the
context of shared, increasingly integrated
environment.
Technology advancements, Competitive
dynamics and Intercultural effectiveness are
drivers to conduct international business.
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5. The global business environment can be defined as the environment in different
sovereign countries, with factors exogenous to the home environment of the
organization, influencing decision making on resource use and capabilities.
The global business environment can be classified into the external environment and
the internal environment.
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Business
Environment
Internal
Environment
External
Environment
6. External Environment:
Provides opportunities
and pose threats to
organization.
Micro Environment
Suppliers of Inputs
Customers
Marketing Intermediaries
Competitors
Publics
Macro Environment
Economic
Political- Legal
Technological & Global
Socio- cultural
Demographic
Natural & Ecological
External Environment
7. Internal Environment:
Provides strength or
cause weakness of a
strategic nature
Value System
Mission & Objectives
Organisational Structure
Corporate Culture
Quality of Human Resources
Labour Unions
Physical Resources
Technological Capabilities
Internal Environment
8. Global Trader, Global Business
Engaging in business growing profit requires business people or organizations to
consistently define themselves as global traders in a “globalized” world.
Business
Innovation
With in
organization(Global)
Commitment
to
Sustainability
Vision
Niche
strategy
9. Global trade readiness checklist
Global
trade
Developing
international
market
Sustainable
business
model
International
trade
operations
Financial
commitment
Supplier,
customer
and
contact
network
Technology
11. The Mechanics of a Trade Transaction
The actors are:
Exporter
Government
Supporting Cast
Agent
Transporter
Broker
Financer
Importer
12. Technology & Trade
Digital networks are not only drivers of technology innovation, but the “global network mindset” is a by
product of their evolution over the last ten years.
Global supply chain: Reasons for manufacturing business-process outsourcing is listed below.
I. Achieving the best price or cost
II. Profitability requirements
III. Supply availability & quality
IV. Availability of labour cost & technology
V. Supplier responsiveness
VI. Tax and other financial considerations
Software's for business transactions.
I. Electronic Data Interchange (EDI).
II. Value-Added network (VAN).
III. Value-Added services (VAS).
13. Trade in Services
Major service Categories that are performed in global business environment
I. Financial
II. Shipping and distribution
III. Professional and technical
IV. Information technology
V. Legal services
VI. Retail trade and
VII.Health care
VIII.Travel, recreation and entertainment
IX. Education
Modes of Delivery: Four ways services are traded
I. Cross border: Management consulting, Engineering, Marketing & transportation
II. Consumption aboard: Tourism & travel, Education & training, Legal, Health services
III. Commercial presence: Financial, Insurance, Commercial, Distribution
IV. Movement of natural presence: Arts & culture, Recreation & supporting, Trades people,
Education & training
14. Culture
“Culture is more often a source of conflict than of synergy. Cultural differences are a nuisance at best
and often a disaster”
Culture, and the values and beliefs that compose its foundation, may hold an even deeper significance
to some people than money and profit.
It is therefore critically important to embrace cultural considerations to achieve international business
success
Intercultural effectiveness
Cross-cultural Marketing benefits:
Increased acceptance and understanding
Clear communication of features and benefits
Strong position and enhanced brand loyalty and customer/supplier relationships
Gaining cross-cultural competency:
Profile of existing personal and corporate values
People from different cultures don’t see things same way
Be non-judgemental, open-minded and flexible
16. Global Business: Multicultural Environment
Culture is the set of commonalities that have developed
among groups of people over decades and centuries,
including:
Customs
Values
Beliefs
Behaviours
Traditions
Culture is influenced and defined by:
Geography and history
Language and religion
War and peace
Food, clothing and climate
Intercultural Relationships
Relationships affect business cost
Personal commitment
Steps in intercultural negotiation:
Relationship development
Exchange of information and positions
Persuasion
Concession and agreement
17. Context of cultural concepts
High-context culture
Non-verbal communication plays critical role
Personal relationship highly valued
Low-context culture
Written or spoken words taken at face value
Relationships not necessary to do business
German Swiss Scandinavian Canada/US British Italian Spanish Greek Arab Japanese Chinese
Low Context High Context
18. Verbal & Non-verbal Communication
Verbal communication
Spoken language
What is said & unsaid
How it is said & accompanying non-verbal cues
Learn the language (even a few words)
Demonstrate, respect and interest
Enhances relationships
Internationalizing language
If using English, make sure you are understood
Non-verbal communication
Gestures
Touching
Facial expressions
Space
Eye contact & Context
Voice tones & Body language
19. Business Ethics Checklist
See where country stands in the latest transparency international table.
Ethical practices in target country.
Review your own policy on these issues & if there is no policy put as soon as you can.
Do an ethics “due diligence” on your potential partner whether this is an agent,
distributor or joint venture.
Check child labour policy of potential partner.
Review policy on fair trade.
Draft plan in organization to deal with ethical challenges that may arise.
20. International Trade Finance
The challenges of managing international transactions, particularly the flow of merchandise across
oceans and the flow of money across borders have resulted in evolution of a highly structured and
specialized form of financial service, called trade finance.
Elements of trade finance:
Financing
Risk mitigation
Information
Trade finance: Getting paid
Open account
Documentary collections
Documentary letter of credit
Confirmed documentary letter of credit
Sight or term payments
21. Logistics & distribution
Four major modes of transportation
Ocean freight
Air freight
Railroad
Trucking services
Incoterms: Must-know trade terminology
To minimize confusion and misunderstanding between business partners
International camber of commerce established, published and trademarked set of rules called
Incoterm
To state rights and obligations of parties
Export Documentation
Commercial: Invoice
Financial: Letter of credit
Shipping: Bill of lading
Regulatory: Certificate of origin
Health and safety: Dangerous-goods certificate
22. Law, Policy and Regulation checklist
Understand the impact and implications of multiple legal traditions and jurisdictions in international trade.
Understand the political imperatives, the concept of extraterritoriality and the issues of policy and
national interest that affect the global legal and regulatory framework.
Appreciate the basic principle of legal interpretation, action in major legal systems and jurisdictions.
Review importance of balancing national interests and objectives with the broader “good” of the global
business environment.
Understand the various-dispute resolution mechanisms and options available to business engaged in
international business.
Appreciate the challenges related to enforcement of intellectual property and the critical importance of
an effective framework related to the internet and e-commerce.
23. International Business Plan
International business plan might be thought of as road maps that set out framework for success.
They identify your goals and objectives and establish metrics with which success can be measured.
The purpose of Planning
Definition of objectives
Evaluation Mechanisms
Management tools
Identifier of options
Four major steps in planning Cycle
Defining the mission statement
Defining the current status of the business
Determining corporate strategy
Identify international opportunities
Revising the business plan
24. Conclusion
The environment in which we conduct international trade and global commerce today has been
transformed by a series of factor that includes emerging global powers, technological progress and
shifts in priority that include emerging global powers, technological progress.
The trade and international business professional of today cannot take a narrow based view of this
specialized expertise, but must look at context and be mindful of evolution and the speed of
transformational change.