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Annet Aris
Brussels, May 22, 2014
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distribution without prior written approval from Annet Aris. This material was used by
Annet Aris during an oral presentation; it is not a complete record of the discussion.
New rules of game in the
digital world: from strategic
planning to strategic
learning
Sanoma Media Parade
2. My perspective on the media and internet value chain
Content Creator
Content
packager
Network
operator
Content bundler
Hard-/ Software
provider
© Annet Aris
*
* Until 2011
4. What are Technological Game Changers?
© Annet
Definition Game Changer:
1. Offers true new benefits
2. Easy to use
3. Affordable
4. Ecosystem in place
© Annet Aris
6. Recent technological game changers
Mobile telephony
Broadband
World wide web
Search
1980s
2010s
1990s
2000s
© Annet Aris
PC
7. Recent technological game changers
Mobile telephony
Broadband
World wide web
Search
1980s
2010s
1990s
2000s
© Annet Aris
PC
Web 2.0, social
8. Recent technological game changers
Mobile telephony
Smart phones, tablets, apps
Web 2.0, social
Broadband
World wide web
Search
1980s
2010s
1990s
2000s
© Annet Aris
PC
10. Old behaviour and preferences will not disappear but new behaviour
will gain ground quickly
Expert pre-selection
(media companies)
Social recommen-
dations
Usage based recom-
mendations (e.g. col-
laborative filtering)
Search
How do people find content?
Old New?
Per piece
Subscription
Free + advertising
Piracy
How do people pay for content?
Old New?
Entertainment
Information
Opinions
Data
What type of content?
Old New?
Employed
Professionals
Talent Communities
Users
How will content be generated?
Old New?
Freelance
Professionals
Mass (e.g. TV, newspapers)
Behavioural targeting (e.g. search,
Portals)
Personal recommendations
(e.g. social media)
How will advertising evolve?
Old New?
Niche (e.g. magazines, cable TV)
© Annet Aris
11. Smart phone adoption surpasses Internet adoption
10Source: Mary Meeker, www.kpdc.com/internettrends2013
13. Household broadband penetration* and Internet advertising EMEA
Percent
0
10
20
30
40
50
60
70
1 2 3 4 5 6 7 8 9 10 11 12 13 14f 15f 16f 17f
12
* Estimation for 2001-2007
Source: PWC Outlook, OECD, own analysis
Household
broadband
Penetration
(%)
Internet
Advertising
Share (%)
Year
15. 14
Marketeers late adopters of new technology
Technology roll-
out
Consumer
adoption
Marketeer
adoption
Time
Percentage
Source: Annet Aris
19. There is a difference between international scale effects and network
externalities
18
Scale
effects
Network
Externalities
© Annet Aris
20. Facebook is one of main drivers of increased time spend on social
media
25. Will Google drive the change in the advertising eco system?
Adwords
Adsense
Admob
Ad technology
platform
Unsold TV inventory
In game advertising
Intelligent display advertising
Real Time Display
Ad auction
Search
Display
© Annet Aris
Advertising optimization
for publishers
30. Impact of digitization on industry structure
29
Key characteristics
• No competition
• High barriers to entry
• High profitability
• Low consumer benefits
Monopoly Oligopoly
Perfect
competition
• Limited competition
• Medium barriers to entry
• Profitability depends on
industry conduct
• Medium to high consumer
benefits
• High competition
• Low Barriers to entry
• Low profitability
• Medium to high consumer
benefits
Examples
• US telco’s/cable co’s
• US local newspapers
• Internet giants?
• TV broadcasters
• Magazines/ newspapers
• Music majors
• Independent TV
producers
• Free lance journalists
• Book publishing
Impact
digitization
© Annet Aris
31. • Search
• Portals
• Social
networks
• E-commerce
• Telecom
Impact of digital on industry structure
• Mobile
• Set top
• PC
• Websites
• Applications
• Consumers
• Hidden
talents
• Crowds
Content Creator
Content
packager
Platform
operator
Content bundler
Hard-/ Software
provider
Impact
on
Industry
structure
• More
competion
• More
hypes
• Competitive
oligopolies
• Functional
monopolies?
• Competitve
oligopolies
• Competitive
oligopolies
For discussion Unfavourable
Favourable
Mixed
New
entrants
Role in
value
chain
© Annet Aris
User
?
Content Creator
Content
packager
Platform
operator
Content bundler
Hardware
provider
• Pay TV
• Cable operators
Terrestial
Satelitte
Cable
TV
Game console
TV channels
Newspapers/
magazines
Music majors
Artists
TV/Movie
Producers
Sport associations
Journalists
Industry
structure
Competition/
Oligoploy
Friendly
oligopoly
Regulated
monopoly/
competitive
oligopoly
Regional
monopoly/
competitive
oligopoly
Competitive
oligopoly
33. 32
Traditional strategy approaches do not work in the current situation..
Levels of uncertainty
3
Adoption of internet
services
Range of possible out-
comes around 2-3 key
uncertainties
A range of futures
Portfolio of Big bets,
Options to play, No
regret moves
Roll out of
networks
Description
Example situations
Can develop a
strategically relevant
forecast
1
A clear future
3-5 year strategy
plans
Strategic Approach
2
Sale of mobile licenses
A few distinct outcomes
define the future
Alternative futures
1
2
3
Scenario planning
4
Next Technogical
game changers
Multiple dimensions
of uncertainty; most
difficult to forecast
the future
True ambiguity
?
Strategic capability
building?
Source: Curtney, Kirkland and Viquerie, Strategy under uncertainty © Annet Aris
34. THE STRATEGIC BUILDING BLOCKS IN LEVEL 3
Large
investment
Small
investment
High risk Low risk
No-regret
move
Big
bet
Safety
net
Real
options
Source:“Robust Adaptive Strategies,” by Eric Beinhocker, Spring 1999, Sloan , Management Review, Vol. 40, no. 3
35. KEY STRATEGY DECISIONS NETWORK OPERATORS
34
Network
operators
Upgrade
network
• Fibre
• LTE/4G
Regulation
• Network
Access
• Net
neutrality
Internet
services
• Content
• Payment
• Cloud
Data offering
• Pricing
• Customer
service
• Sales-
channels
© Annet Aris
36. KEY STRATEGIC INITIATIVES
Large
investment
Small
investment
High risk Low risk
No-regret
move
Big
bet
Safety
net
Real
options
Source:“Robust Adaptive Strategies,” by Eric Beinhocker, Spring 1999, Sloan , Management Review, Vol. 40, no. 3
• Network
investments
• Mobile/fixed
integration?
Internet
services
Regulatory
agreements?
Operational
excellence
(pricing,
service,
channels..)
© Annet Aris
37. 36
Traditional strategy approaches do not work in the current situation..
Levels of uncertainty
3
Adoption of internet
services
Range of possible out-
comes around 2-3 key
uncertainties
A range of futures
Portfolio of Big bets,
Options to play, No
regret moves
Roll out of
networks
Description
Example situations
Can develop a
strategically relevant
forecast
1
A clear future
3-5 year strategy
plans
Strategic Approach
2
Sale of mobile licenses
A few distinct outcomes
define the future
Alternative futures
1
2
3
Scenario planning
4
Next Technogical
game changers
Multiple dimensions
of uncertainty; most
difficult to forecast
the future
True ambiguity
?
Strategic capability
building?
Source: Curtney, Kirkland and Viquerie, Strategy under uncertainty © Annet Aris
39. New role of management: create an agile and learning organization
38
Strategy
planning
Strategic
learning
• Portfolio of intiatives
• Do it, Try it, fix it
• Capture learnings across organization
© Annet Aris