3. • Offer constructive solutions
to identifiable issues that
will help the course meet
the QM standards
Example:
“It might be very helpful to include a prominent link and
directions about what students should do next to actually
begin the first lesson of the course.”
4. • Include a specific example
of the recommendation
based on evidence from
the course
Example:
“The Start Here button was a great
idea, but it seemed to contain mostly
course information and I still couldn’t tell
exactly how to begin the course once I
finished reading it.”
5. • Offer recommendations
that provide indicators
or measures so the
designer will know
when an improvement
has been implemented
Example:
“It might be very helpful to include a prominent link and
directions about what students should do next to
actually begin the first lesson of the course.”
6. • Be sensitive to how your
message will be received.
Keep comments on a
positive note.
Examples:
“You may want to consider…”
“It would be helpful if…”
“You might indicate…”
“It might be useful to…”
“I’d like to suggest…”
7. • Point out strengths as
well as areas of
improvement.
Example:
“The Start Here button was a great
idea…but here are some ways it
might be improved…”
8. WRITE!
FEEDBACK IS THE KEY TO QUALITY COURSES!
• “WHEN A COURSE DOES NOT MEET A STANDARD, YOU MUST
WRITE A RECOMMENDATION FOR IMPROVEMENT ON THAT
STANDARD.”
• “EVEN WHEN COURSES MEET EXPECTATIONS, THERE MAY STILL
BE MANY OPPORTUNITIES FOR IMPROVEMENT, AND AS THE
COURSE REVIEWER,YOU SHOULD STRIVE TO OFFER
SUGGESTIONS FOR IMPROVEMENT.”
THE FACULTY DEVELOPERS & INSTRUCTORS
NEED THE HELP OF THE REVIEW TEAM TO MAKE
EFFECTIVE MODIFICATIONS
9. • QM: Quality Matters Workbook & Handouts. (1997)
www.qmprogram.org
• Images retrieved from Google Images
Editor's Notes
A QM Reviewer has the complex responsibility to examine and make decisions regarding the alignment of a course to the QM Rubric but, more importantly, that reviewer has the obligation of effecting change in that course by being part of a team that provides helpful recommendations to the course instructor/designer during a QM review. Let’s look at the characteristics of writing an effectiveQM recommendation.
The five characteristics of writing an effective recommendation when conducting a Quality Matters Review are:1. Be Constructive, 2. Be Specific,3. Provide measurable recommendations, 4. Be sensitive in your use of language, and 5. Provide balanced comments. Let’s take a closer look at each of these characteristics.