Brief 5 minute introduction of Six Sigma, what, why methodologies, and tools. This will give you a quick glance of DMAIC and DMADV comparison as well as most tools and techniques used in Six Sigma.
9. § defining business processes
§ measuring the current performance of a business
process
§ finding the root cause of a problem
§ making improvements to the business process to
reduce defects
§ implemen)ng controls to alert leadership when the
process is no longer in control.
PrσManagement
Comparison
Define
Measure Improve
Control
Analyze
6σ
Analyze
Design
1. focus on reduc)on of the number of defects
2. find quality solu)ons to problems using data and
sta)s)cal tools
3. ALain an organiza)on’s financial and business
objec)ves
D
M
A
I
C
S
A
M
E
D
M
A
D
V
§ defining the customer’s needs
§ measuring the customer’s needs
§ finding process op)ons that will meet the customer’s
needs
§ designing a business model that helps meet the
customer’s needs
§ verifying that the new model meets the customer’s
needs