Customer Expectations<br /> Standards<br /> Certifications<br /> Inspections<br /> Packaging<br /> Others<br />
Standards<br />Identify applicable product standards<br /> Identify applicable test standards<br /> Understand and impleme...
Certifications<br /> Quality Management System (ISO 9001:2008)<br /> Environmental Management System (ISO 14001:2004)<br /...
Inspections<br /> Second party inspection<br /> Third party inspection<br /> Self inspection<br />
Packaging<br /> Proper packaging material<br /> Export worthy packaging<br /> Usage of symbols<br /> Counter presence<br /...
Others<br /> Cleanliness<br /> Finish<br /> Compliance<br /> Timiliness<br /> Variation<br />
Methods<br /> Benchmarking<br /> Reliability Studies<br /> FMEA<br /> QFD<br /> Six Sigma<br />
Six Sigma<br />
What is Six Sigma?<br />Philosophy: We should work smarter, not harder.<br />Business strategy: We gain a competitive edge...
What is Six Sigma?<br />Sigma is a statistical measure of variation from the average<br /><ul><li>For a manufacturing proc...
The value of 1 sigma is one standard deviation from the mean.</li></li></ul><li>Six Sigma Approach<br />Combines some of t...
Benefits:<br />The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine c...
Goals of Six Sigma<br /> To achieve Zero Defect (3.4 PPM) in all outputs of the company through:<br />Measurement of defec...
Six Sigma Belts:<br />Black Belt:Someone who either coaches or actually leads a Six Sigma team.<br />Master Black Belt:A p...
Calculating Sigma<br />Step 1: Calculating Defects per Unit (DPU)<br />DPU = Total number of defects<br />  		     Total n...
Calculating Sigma<br />Step 2: Calculating Defects Per Million Opportunities for error (DPMO)<br />DPMO = 	DPU   X   1,000...
Calculating Sigma<br />Step 3: Correlate the DPMO to the chart showing correlation between “defects per million opportunit...
Sigma and it’s DPMO<br />Sigma (σ) value<br />Defects per million opportunities<br />(+/-) 2<br />308, 537.0<br />(+/-) 3<...
LCL<br />UCL<br /> X<br />+3σ<br />+6σ<br />-3σ<br />-6σ<br />Tolerance<br />USL<br />LSL<br />
Case Example<br />
Case Example<br />
Six Sigma Tools:<br />There are two six sigma methodologies:<br />DMAIC (define, measure, analyze, improve, control)<br />...
Six Sigma Tools:<br />For existing processes<br />D	Define<br />M		Measure<br />AAnalyze<br />IImprove<br />C	Control<br />
Six Sigma Tools:<br />For new processes<br />D	Define<br />M		Measure<br />AAnalyze<br />DDesign<br />V	Verify<br />
The Journey<br />Six Sigma aims at continual improvement through the journey starting from the existing sigma level, gradu...
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Six

  1. 1.
  2. 2. Customer Expectations<br /> Standards<br /> Certifications<br /> Inspections<br /> Packaging<br /> Others<br />
  3. 3. Standards<br />Identify applicable product standards<br /> Identify applicable test standards<br /> Understand and implement<br />
  4. 4. Certifications<br /> Quality Management System (ISO 9001:2008)<br /> Environmental Management System (ISO 14001:2004)<br /> OHSAS 18001:2000<br /> CE Mark<br />
  5. 5. Inspections<br /> Second party inspection<br /> Third party inspection<br /> Self inspection<br />
  6. 6. Packaging<br /> Proper packaging material<br /> Export worthy packaging<br /> Usage of symbols<br /> Counter presence<br /> Packaging cost<br />
  7. 7. Others<br /> Cleanliness<br /> Finish<br /> Compliance<br /> Timiliness<br /> Variation<br />
  8. 8. Methods<br /> Benchmarking<br /> Reliability Studies<br /> FMEA<br /> QFD<br /> Six Sigma<br />
  9. 9. Six Sigma<br />
  10. 10. What is Six Sigma?<br />Philosophy: We should work smarter, not harder.<br />Business strategy: We gain a competitive edges in Quality, Cost, Customer Satisfaction.<br />Statistical measurement:<br /> We measure defect rates in all processes through an expanding statistical concept.<br />
  11. 11. What is Six Sigma?<br />Sigma is a statistical measure of variation from the average<br /><ul><li>For a manufacturing process, the sigma value is a metric that indicate how well that process is performing.
  12. 12. The value of 1 sigma is one standard deviation from the mean.</li></li></ul><li>Six Sigma Approach<br />Combines some of the best technique of the past with recent breakthroughs in management thinking and plain old common sense.<br />The term ‘Six Sigma’ is a reference to a particular goal of reducing defects to near zero.<br />
  13. 13. Benefits:<br />The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine customer loyalty.<br />
  14. 14. Goals of Six Sigma<br /> To achieve Zero Defect (3.4 PPM) in all outputs of the company through:<br />Measurement of defects in six sigma scale<br />Process re-design to improve capability<br />Involvement of all Employees<br />
  15. 15. Six Sigma Belts:<br />Black Belt:Someone who either coaches or actually leads a Six Sigma team.<br />Master Black Belt:A person who coaches a large number of Six Sigma teams.<br />Green Belt:Employees who have received basic Six Sigma training.<br />
  16. 16. Calculating Sigma<br />Step 1: Calculating Defects per Unit (DPU)<br />DPU = Total number of defects<br /> Total number of units<br />
  17. 17. Calculating Sigma<br />Step 2: Calculating Defects Per Million Opportunities for error (DPMO)<br />DPMO = DPU X 1,000,000<br /> No. of opp. for error<br />
  18. 18. Calculating Sigma<br />Step 3: Correlate the DPMO to the chart showing correlation between “defects per million opportunities” and sigma levels.<br />
  19. 19. Sigma and it’s DPMO<br />Sigma (σ) value<br />Defects per million opportunities<br />(+/-) 2<br />308, 537.0<br />(+/-) 3<br />66, 810.0<br />(+/-) 3.5<br />22, 750.0<br />(+/-) 4<br />6, 210.0<br />(+/-) 4.5<br />1,350.0<br />(+/-) 5<br />233.0<br />(+/-) 5.5<br />32.0<br />(+/-) 6<br />3.4<br />SIGMA CONVERSION CHART<br />
  20. 20. LCL<br />UCL<br /> X<br />+3σ<br />+6σ<br />-3σ<br />-6σ<br />Tolerance<br />USL<br />LSL<br />
  21. 21. Case Example<br />
  22. 22. Case Example<br />
  23. 23. Six Sigma Tools:<br />There are two six sigma methodologies:<br />DMAIC (define, measure, analyze, improve, control)<br />DMADV (define, measure, analyze, design, verify)<br />
  24. 24. Six Sigma Tools:<br />For existing processes<br />D Define<br />M Measure<br />AAnalyze<br />IImprove<br />C Control<br />
  25. 25. Six Sigma Tools:<br />For new processes<br />D Define<br />M Measure<br />AAnalyze<br />DDesign<br />V Verify<br />
  26. 26. The Journey<br />Six Sigma aims at continual improvement through the journey starting from the existing sigma level, gradually moving towards six sigma level and beyond.<br />

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