2. Facility Management Market in UAE
The facility management industry in the GCC is structured into three groups:
Single-service providers
Bundled-service providers
Integrated facilities management (IFM) service providers
Facility management encompasses multi-disciplinary activities within the built environment and the
management of their impact upon people and the workplace. Facility managers have extensive
responsibilities to provide, maintain and develop myriad services ranging from property strategy, space
management and communications infrastructure to building maintenance, administration and contract
management .
Today, the facility management sector is a large and complex field comprising a mix of in-house
departments, specialist contractors, large multi-service companies, and consortia delivering the full
range of design, build, finance and management functions.
A report by international research and consultancy firm Frost & Sullivan suggests that the GCC facility
management market is estimated at around USD 4.2 billion and is expected to rise to USD 9 billion by
2014.

3. “Currently, the UAE
facilities management
industry is valued at
$1.5bn, with 60% of the
business being done in-
house or managed by
small, inexperienced
contractors.”
A recent study by Jones Lang LaSalle, a global real estate services firm, estimated that up
to one-quarter of Dubai’s residential properties are vacant and, with a further 25,000
units due to be delivered in 2013, this glut could deepen. The picture is similarly
concerning in the commercial segment of the market: up to one-third of office space in
Dubai’s main business district is currently empty, and an additional 900,000 sq metres –
the equivalent of 13% of existing stocks – is set to be completed in 2013.

4. About Us
WFM is an Integrated Facility Management Company with expertise in
Facility Management of residential and commercial establishments.
We value our customers and work towards providing them quality service
by enhancing operational efficiency and use of stringent HSE policies. Our
services are customized as per the customer needs.
Our commitment is to remain environment friendly and therefore
We make use of sustainable processes and products.

5. Vision & Mission
Vision :
To become a market leader by enhancing the quality of
Integrated Facility Management Services in GCC and through
sustainable measures create value for humanity.
Mission :
 Grow through innovation & continuous service improvement
 Create Value for all stakeholders
 Use sustainable products and services
 Enhance operational efficiency
Core Values : People , Service , Innovation , Integrity , Care
,Safety & Trust.

6. Cleaning Maintenance Security Specialist
Services

7. Cleaning
WFM carries out a comprehensive range of internal and external cleaning
and hygiene services for offices, residential buildings offices , hotels ,
hospitals and shopping malls. Consistent with its commitment to the
environment, wherever possible WFM uses sustainable cleaning materials
and products at all times. We offer:
1.Colour-coded products for different areas – kitchen, toilet etc
2.Simple and effective onsite training
3.Easy-to-use management and monitoring system
4.Cross-contamination prevention techniques
5.Time and cost saving procedures
1.

8. Maintenance
WFM services air conditioning plants and carries out general MEP
maintenance in all types of property on a contractual or a call out basis.
We cover:
1. All types of air conditioners including roof-mounted units and centrifugal
chillers
2. Electrical services including load balancing
3. Installation of domestic appliances
4. Plumbing and drainage
5. Water pumps and water heaters
6. Swimming pools
7. Garage doors, barriers and generators

9. Security
WFM services security guards are hand-picked and in the main are ex-
armed forces or ex-police officers. WFM conducts comprehensive
training on the latest security procedures and provides protection for:
1. Industrial premises
2.Commercial and residential buildings
3.Shopping malls
4.Hotels
5.Hospitals

10. Specialist Services
We provide the following services:
Cleaning Renovation
External Window Cleaning Refurbishment of existing
Water Tank Cleaning and offices/ residential units.
Disinfection Carpentry works
Marble and Ceramic Polishing Painting Works
Parquet Floor Polishing Masonry Works
Carpet Shampooing Plumbing Works
Duct Cleaning Electric Works
Kitchen Deep Cleaning Tile Works
Yacht Cleaning Glass Works
Maintenance Interior Fit Outs
Chillers Maintenance Interior woodwork
Generators Maintenance Gypsum Partitioning
Swimming Pools Maintenance Lighting design
Office & Home furnishing
Security
Events Special Service Landscaping
Concierge Services Landscaping in offices
residential units
Maintenance of existing
landscape.
Gardening Services.