The document outlines Kelly's technical writing process, detailing steps such as creating an outline, drafting, and reviewing documents with subject matter experts (SMEs) and customers. It emphasizes the importance of flexibility in the process to accommodate specific customer and project needs. The final output requires approval and established guidelines to ensure conformity and accessibility.

1. Will Kelly’s Technical Writing Process
Outline/ Write First Editorial/ Customer Final
Planning/ Draft Technical Final Publishing
Research Review Review/ of Doc
Approval
• Create outline • Write first • Opportunity • Customer • Final
and/or draft of for writer, review of document is
documentation document SME, and document delivered in
plan • Continue customer • Any final agreed upon
• Establish research as interaction changes or format(s)
project needed • Editorial revisions • Document
schedule • SME/PM review required archived in
• Establish interaction follows • Signoff/ version
technical as needed agreed approval by control
review upon customer
guidelines guidelines &
• Establish schedule
access needs
Process is flexible and may be changed depending on particular customer and project requirements.