Easybee is a virtual answering service provider focused on delivering English/Spanish bilingual services to companies of all sizes across a wide range of industries. The company is based out of El Salvador, Central America. The virtual receptionist model enables Easybee to quickly scale up or down to meet customers' needs. For more information, please visit: https://easybeereceptionist.com/

1. Best Answering Services to Grow your Small Business
Investing in an answering service is a great way to improve the performance and efficiency of your
business. With an answering service, you can enhance the user experience to a greater extent, while
saving time and money in the long run. Also, an answering service helps you improve employees’
productivity, by giving them free time to focus on things that they are best at doing.
Today almost every business, from brick and mortar agency to Fortune 500 Company, is relying on
answering services to perform their majority of operations, without human intervention. However,
before you jump in and hire the answering services, it would be great that you first learn about the
different types of answering services and pick the one that would be most beneficial for your business.
Listed hereunder are different types of answering services that can help you grow your business like
never before:
1. Live Answering Services
One of the most popular and highly recommended forms of answering services, the live answering
services help build confidence and trust among the customers that you value them. In live answering
services, an actual person, or group of persons, take care of the business calls, providing reliable
answers to the customers as per your defined guidelines. Besides this, they also expertise in offering
numerous other services including relaying messages to specific staff members via SMS and email,
setting up auto-responders, booking appointments with the clients, overflow management, filling out
web forms, and much more. This type of answering service is ideal for businesses looking to maximize
their conversions, profits, and customer satisfaction efficiently.
2. Internet Answering Services
Another great form of answering service, internet answering service is perfect for online businesses and
e-commerce stores, where most of the tasks are carried out online. By hiring internet answering
services, you don’t need to give a dime about managing email, chat, and social media responses as
everything is taken care of by experts with high professionalism and excellence. Under internet
answering services, the professionals handle a variety of things, such as accessing your messages online,
live web chat services, answering web inquiries, order processing, and much more, giving you free time
to focus on important business tasks. When clubbed with live answering services, internet answering
services work wonders in taking your business to the new heights.
3. Automated Answering Services
Automated answering service is yet another popular answering service that is beneficial for businesses
looking to make a 24/7 presence. In this answering service, automated replies to the basic questions are
generated which provide reliable information to the customers regarding the company’s products and

2. services. Moreover, automated answering service also can transfer customers to live agents while
providing information about the working hours of the business. This form of answering service proves to
be a boon for businesses who receive a lot of calls from people looking for basic information, and don't
necessarily need to speak to someone to get that information.
Now that you have a brief knowledge about the different types of answering services, it’s time to finalize
the one that best suits your business needs. If you are looking to go with live virtual answering services,
looking further than Easybee is not an option.
A leading virtual answering service provider, Easybee has an outstanding team of highly skilled and
trained professionals who go that extra mile to deliver world-class live virtual receptionist services at the
most competitive prices. The interesting thing about Easybee's virtual answering services is that they
ensure that clients' customers always speak to a real person, increasing your chances to connect with
potential customers on time. Businesses looking to maintain a steady growth during coronavirus
pandemic can connect with them by filling out a simple contact form present on their official website,
EasybeeReceptionist.com.