Week 8 Assignment 2 Submission Instructions If you are using the Blackboard Mobile Learn IOS App, please click "View in Browser." Students , please view the "Submit a Clickable Rubric Assignment" in the Student Center. Instructors , training on how to grade is within the Instructor Center. Click the link above to submit your assignment. Assignment 2: Religious Health Care Due Week 8 and worth 200 points Religious Health Care operates in a community of 225,000, called Middleville. Summary statistics on Religious and its competitors, from the AHA Guide, are shown in Table 1. All of the organizations in the area are not-for-profit. Although Samaritan Hospital and Protestant Hospital have religious origins, they now view themselves as secular, not-for-profit organizations. Table 1: Middleville Health Care Systems Name Beds Admissions Census OP Visits Births Expenses (000) Personnel Religious 575 13,000 350 221,000 2300 $125,000 2000 Samaritan 380 17,000 260 175,000 1200 $130,000 1875 Protestant 350 10,000 180 40,000 900 $80,000 1200 The governing board of Religious hired a consulting company to evaluate its strategic performance. As part of the consultant’s evaluation, several leaders of Religious’ units were asked their perspective of the organization’s performance. You are working for the consultant. Your job is to identify the issues from the response that should be considered further by the consultant team and possibly discussed with the governing board and the CEO. The firm has a rule, “Never offer a criticism or negative finding without suggesting how the client organization can correct it,” so you must indicate what sort of correction would be recommended as part of your list. Because you know there were about two dozen other interviews, you decide you should rank your issues in importance, to make sure the most critical are discussed. Write a six to eight (6-8) page paper in which you: Describe the five (5) important elements of the governing board’ s agenda for areas of improvement in core functions. Many organizations now use a balanced scorecard or multiple dimensions of performance measurement, such as productivity, profit, market trends, quality, patient satisfaction, and worker satisfaction. Describe three (3) key performance dimensions (other than those mentioned here) and include specific measures that Religious Health Care could use to improve overall institutional performance. Determine the performance measures Religious Health Care could use to evaluate nursing staff performance in its Emergency Room. Explain the rationale for each performance measure. Suggest the steps that should be taken next by Religious Health Care to get better at managing specific patient groups. Explain the rationale for each step. Decide what strategies Religious Health Care could implement to enhance its public image and increase market share. Explain the rationale for each strategy. Describe two (2) technology-based data-collection strategie.

1. Week 8 Assignment 2 Submission
Instructions
If you are using the Blackboard Mobile Learn IOS App, please
click "View in Browser."
Students
, please view the "Submit a Clickable Rubric Assignment" in
the Student Center.
Instructors
, training on how to grade is within the Instructor Center.
Click the link above to submit your assignment.
Assignment 2: Religious Health Care
Due Week 8 and worth 200 points
Religious Health Care operates in a community of 225,000,
called Middleville. Summary statistics on Religious and its
competitors, from the AHA Guide, are shown in Table 1. All of
the organizations in the area are not-for-profit. Although
Samaritan Hospital and Protestant Hospital have religious
origins, they now view themselves as secular, not-for-profit
organizations.
Table 1: Middleville Health Care Systems
Name
Beds
Admissions
Census
OP Visits
Births
Expenses (000)

2. Personnel
Religious
575
13,000
350
221,000
2300
$125,000
2000
Samaritan
380
17,000
260
175,000
1200
$130,000
1875
Protestant
350
10,000
180
40,000
900
$80,000
1200
The governing board of Religious hired a consulting company to
evaluate its strategic performance. As part of the consultant’s
evaluation, several leaders of Religious’ units were asked their
perspective of the organization’s performance.
You are working for the consultant. Your job is to identify the
issues from the response that should be considered further by
the consultant team and possibly discussed with the governing
board and the CEO. The firm has a rule, “Never offer a
criticism or negative finding without suggesting how the client
organization can correct it,” so you must indicate what sort of

3. correction would be recommended as part of your list. Because
you know there were about two dozen other interviews, you
decide you should rank your issues in importance, to make sure
the most critical are discussed.
Write a six to eight (6-8) page paper in which you:
Describe the five (5) important elements of the governing
board’ s agenda for areas of improvement in core functions.
Many organizations now use a balanced scorecard or multiple
dimensions of performance measurement, such as productivity,
profit, market trends, quality, patient satisfaction, and worker
satisfaction. Describe three (3) key performance dimensions
(other than those mentioned here) and include specific measures
that Religious Health Care could use to improve overall
institutional performance.
Determine the performance measures Religious Health Care
could use to evaluate nursing staff performance in its
Emergency Room. Explain the rationale for each performance
measure.
Suggest the steps that should be taken next by Religious Health
Care to get better at managing specific patient groups. Explain
the rationale for each step.
Decide what strategies Religious Health Care could implement
to enhance its public image and increase market share. Explain
the rationale for each strategy.
Describe two (2) technology-based data-collection strategies
that Religious Health Care could use to conduct an internal
management audit.
Use at least three (3) quality resources in this assignment.
Note:
Wikipedia and similar Websites do not qualify as quality
resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; references must follow
APA or school-specific format. Check with your professor for

4. any additional instructions.
Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the
date. The cover page and the reference page are not included in
the required page length.
The specific course learning outcomes associated with this
assignment are:
Explain how public policy has shaped the development of the
U.S. healthcare system.
Examine how healthcare management concepts and theories are
applied to critical issues in healthcare organizations.
Analyze the critical management issues, purpose, functions, and
performance measures of different departments within
healthcare organizations.
Use technology and information resources to research issues in
health services organization management.
Write clearly and concisely about health services organization
management using proper writing mechanics.
Grading for this assignment will be based on answer quality,
logic / organization of the paper, and language and writing
skills, using the following rubric.
Click
here
to view the grading rubric.
Due Date
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