SAP d-code Waterloo March 4, 2014 UX & Usability Workshop

1. Simple Usability Testing
Wayne Pau/Emerging Technologies (CD&SP)

2. Usability&&Testing
Anyone can do it. && Everyone should be doing it.
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
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5. AppStore && Google Play “Ratings”
4.5
1x
7x

6. What I don‟t know…
Donald A. Norman
Bill Buxton
VS
Everybody is a Designer!
“We are all designers – because we must be… We
manipulate the environment to better to serve our needs.” –
Norman (2004)
Not everybody is Designer!
“We are NOT all designers…a designer’s approach to creative
problem solving is very different from how computer scientist, for
example solve puzzles.” - Bill Buxton(2007)

7. Multivariate Testing (MVT)
Fitt‟s Law
10,000 Hours
Gaze Plot
Skeuomorphism
Index of Difficulty
Heuristic Evaluation

8. What I do know…
•
I can’t give you:
•
•
•
•
•
10,000 hrs of UX training (on top of your dev-tasks in 20 mins pres.)
UX Training & Experience that helps „Predict‟ User Intents, Reactions & Interactions
Discern who can or can‟t do „Design‟
Know if your specific „Design‟ will be „Effective‟
What I can give you:
•
•
•
„Method‟ to do „cheap & effective‟ Usability Testing
„Observe‟ User Intents, Reactions & Interactions *Much Easier to Do*
Provide an „Opportunities‟ for team to act on „User Feedback‟

9. // How to make Great Aps
if(User+Testing==TRUE)
{
Project =Great.Success();
}

10. Simple,
Cheap,
Effective
Usability&&Testing
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
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11. Camera
Monitor
Couch
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
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12. 1. User (Bribe: 5x$5 Timmy‟s gift card)
2. Video Camera (FREE aka “Borrow”)
3. Room + Sofa (FREE aka “Borrow” again)
4. Snacks ($20 – also @ Timmy‟s)
Total $45/mth (effect == “priceless”)

13. Demo
YouTube Link
Real-Life SMD Usability Footage

14. Result (ie. small change)

15. // Test Every Sprint!
Usability
Usability
Usability
Test
start
Usability
Test
Test…
Test
ship
*Always* something to Test…

16. “The Perfect is the enemy
of Good”
- Voltaire
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
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17. User
Tested
App
Non- User
Tested
App

18. // How it ‘really’ happens
You.CARE(end.USER);

20. Thank you
Contact information:
Wayne Pau [wayne.pau@sap.com]
Development Architect
Emerging Technologies (CD&SP)
(http://waynepau.blogspot.ca/)
© 2014 SAP AG or an SAP affiliate company. All rights reserved.