2. CEO Letter
to the Youth
of JordanTo the radiant promising youth of
beloved Hashemite Kingdom of
Jordan, Greetings from Zain Jordan,
Today, we are standing upon the
verge of a new year, as we are proud
of our achievements that have been
accomplished throughout the past
period, while feeling ambitious about
the future endeavors that shall be
achieved by virtue of your continuous
efforts and loyalty towards Zain
Jordan, as you resemble the radiance
that shines upon our this ever-growing
institution.
We started our journey with you in
2005, with an ambitious idea that
aimed at creating an interactive link
between Zain and Jordanian youth
through tailoring training programs,
in addition to enhancing youth
leadership skills, and to developing
talents and preparing them during
their undergraduate years, in order
to enter the labor market completely
prepared.
The initiative started with 20 students
from various Jordanian public and
private universities, where the great
success of the initiative led us to
establish ”Zain AlShabab” program,
according to the vision that reflects
Zain’s strategy to focus on Youth
development in the hope that it will
have the desirable impact on the
community in the future. The initiative
aims to build a generation of young
leaders from various universities,
where they add value to their
communities. Today, “Zain AlShabab”
program comprises 148 members
from different governorates across the
Kingdom.
It has been nine years since the
foundation of this initiative, during
which, we worked with a group of
ambitious spirited Jordanian youth,
who want to make a difference on a
personal and a local level. We at Zain
have provided the youth with series
of interactive training activities which
have contributed in refining their skills
and promoting their entrepreneurial
spirit. In return, they extended to Zain
further positive energy, in addition to
a variety of creative and innovative
ideas, not to mention their support to
the different departments within Zain
Jordan.
Finally, our faith in your capabilities
is inexhaustible and our confidence
in your abilities is limitless, hence we
promise you through this platform
that we will spare no effort to continue
our march towards supporting Youth,
as we perceive you as the leaders
of tomorrow and the source of the
strength and pride of our beloved
Jordan.

3. Our youth program was established
back in May 2005, where we started
as “Fastlink University Network”
with 20 members from different
universities around Amman – Jordan.
Their main goal was to raise
awareness about the products that
Fastlink has offered, and increase
Sales among the youth segment.
During the rebranding to Zain in
2007, it became known as “Future
University Network”, where the
team took a considerable part in
covering the promotional campaigns
and events within the organization.
In 2013, we rebranded as “Zain Al
Shabab” program to become the
umbrella of all youth working or
having an internship opportunity
within Zain Jordan.
Zain
Al Shabab
team in 2014
Since then, our direction has taken
a shift to empowering the Youth of
Jordan, were we believe that every
young individual has the capabilities
to unleash their creativity and utilize
it in an encouraging environment,
where-by they are contributing with
their full potential positively to the
Jordanian community and having the
opportunity to develop skills that will
last a life time.
“Zain Al Shabab” program has
benefited over 800 students
across Jordan till today.

4. Zain
Al Shabab in
A sneak peak
from South to
North!
Team Al Nashama
“Work hard in silence, let success make the
noise.”
We organize several activities to increase
awareness about the importance of
community service; we make sure that at
least two members of our team participate
in events held for community service within
Zain Al Shabab. A very proud moment for us
was when we were selected as “Team of the
Month”. Since then, we have created several
projects that had an impact on our team
spirit, and on our achievements in 2014.
Master Minds
“Zain AlShabab, we meet to live up…”
One of the activities that left us with an
unforgettable mark in our hearts was when
we visited the youngsters of «King Hussien
Cancer Center» in the hope of making small
contributions to the ones who need it.
The Gladiators
“Anyone can be trained to be a gladiator,
what marks you out is having the mindset
of a CHAMPION!!! “
With excellent team work and good spirit,
we achieved what a year ago seemed
impossible. Major cornerstones were put
in order to reach this level of competence
that we believe made us not only a better
working team, but also incredibly better
individuals.
Zainers
Striving toward a better Future…
We were honored for receiving the “sales best
achiever” award which we got by extremely
hard and honest work. The process of getting
this award enriched us in every aspect we can
imagine such as team spirit, coherence in the
work we do and most important of all love
between our team members.
Irbid Team
‫نحتضن‬ ،‫مبدعة‬ ‫بعائلة‬ ‫المسافة‬ ‫من‬ ‫كم‬ ٨١ ‫نخترص‬ ‫“عندما‬
‫حينها‬ ‫زينها‬ ‫بقلب‬ ‫عمان‬ ‫وتحتضننا‬ ‫شمالنا‬ ‫عروس‬ ‫بجوف‬ ‫العاصمة‬
».‫الجميل‬ ‫«العالم‬ ‫خلق‬ُ‫ي‬
A sign of gratitude was given to all of our
members in a form of thank you cards
as an award, for their beautiful work and
achievements throughout the program. This
small act will make us thrive to reach our
goals and objectives in Zain Al Shabab and
in life.
Al Asayel
“Zain Al Shabab is a symbol of originality and tradition… it makes us proud to be part of it.”
Marketing field grabbed our attention so we decided to look over in our beloved company
Zain for something of that interest. Therefore, we managed to have some members of our own
working on the FTTH project in collaboration with the marketing department, which helped all of
the team develop their understanding a bit further in the marketing concept.

5. Dream Team
“A Youthful experience beyond dreams…”
Dream teams have dedicated its efforts and
focus on the preparation of its members to
be leaders, and shine in the sky of Zain and
the Jordanian market. Our ultimate goal was
to prepare ourselves to be committed and
to get friendly with the work environment
in a way that prepares us outcome all
obstacles, that might emerge in the really
crowded job market after graduation.
Members of our team contributed in almost
every activity that took place in Zain, which
was a thrilling experience that added a
big something to every single one of the
members in every aspect whether in life or
in the professional line of work.
Al Team Al Qawi
“Zain Al Shabab is a place where we are
able to set free our thoughts and ideas.”
Drawing a smile on the faces of little
children is what made us put together a
visit to «Queen Rania Children Hospital»
and enjoying a day with the little ones. We
believe that good deeds never end, that’s
why we always want to show the best in all
of us and embrace the fact that all people
have good in them you just have to dig a
little bit deeper.
Aura Team
Dream it, believe it, achieve it …
Hard, coherent and honest work is
everything to us, creating activities that
added value to our bonds within the team
and to Zain Al Shabab. We were very
proud to receive the award of “Team of the
Month” and the fact that our efforts were
recognized gave us the drive to continue
and achieve our yearly goals.
Karak Team
Karak team has recently joined Zain Al
Shabab with commitment and the thrive to
achieve and build bridges. The team quickly
proved themselves and worked on several
projects that created a good impact on both
the line of work and their characters.
Beyond
Success
Zain Al Shabab is defined by the work
it does. We make sure that work will
leave an impressionable fingerprint on
our community by carrying out a variety
of different activities throughout the
year that undergoes various domains
such as CSR, Training, Capacity Building
and Youth Development.
Our activities are fully integrated and
dedicated to play an essential role in
all of Zain’s projects both internally and
externally. Here is a hint of the projects
we have been engaged in within Zain
Al Shabab support:
Celebrating “His
Majesty King
Abdallah II”
birthday in a great
ceremony.
Our Our team has roamed the streets
of Jordan with the «Marching band of
the Armed forces» parade assembled
by Zain Jordan, to celebrate the
national occasion of His Majesty King
Abdullah II’s birthday.
We’ve been
engaged in
celebrating the
spirit of Ramadan
with our customers,
as we worked on spreading the joy
and celebrating the spirit of the holy
month of Ramadan with our customers
and kids, in different locations across
Jordan.
The launch and
opening of ZINC –
Zain Innovation
Campus in King
Hussein Business
Park
During the MENA ICT Forum 2014 that
took place in «King Hussein Business
Park”. Zain Jordan has launched
its latest initiative to support
entrepreneurship in the region: Zain
Innovation Campus (ZINC). With the
aim of incubating entrepreneurs and
startups in an environment that is
equipped with the latest technologies,
and is considered the first of its kind
in the kingdom, and Zain Al Shabab
had the privilege not only to attend,
but to assist with the preparation and
implementation phases.

6. Start-up weekend
Amman
Start-up weekend Amman is an
event where developers, designers,
marketers, product managers
and startup enthusiasts come
together to share ideas, form
teams, build products, and launch
startups! Providing hands-on
experiences where entrepreneurs and
aspiring entrepreneurs can find out if
startup ideas are viable. Our members
have taken the chance to be part of
«Start-up weekend Amman» that was
held at Zain Innovation Campus (ZINC),
which provided them the chance to
learn more, expand networks and share
knowledge within their teams.
From
Passion
to
Action!
The limit is the sky when it comes to
the innovation and creativity of our
members while doing what they do
best, and with great devotion here
is a hint of some of what we have
managed to accomplish so far:
Contribution to
the Youth segment
in campaigns:
Universities Road
Show
The “road show” is an exciting
engaging event, held twice a year
in several Jordanian universities.
Bringing Zain engaging activities
to youth through Zain Al Shabab
and proving special offers to youth
segment.
New Think Festival
Roadshow
The New Think Festival is a nonprofit
initiative that aims to inspire youth
to think in an innovative manner
throughout several events per year.
New Think Festival has inspired us to
create a new way to introduce Zain
Al Shabab program, and its role in
adding value to youth segment in a
comic sketch that features important
messages about how youth should
invest in themselves, and create a
successful career during university
years. The sketch was presented
by Zain Al Shabab members to 10
different universities across Jordan.
Search and seek
(treasure hunt
competition)
One of this year’s biggest events
was created and organized by the
team of Zain Al Shabab along with
our strategic partner “iJordan”. It
went out to the world by the name
of “Search and Seek (finding Super
Zainer)” and it took place in Amman.
All participants were between the
ages of 18 and 24. The game was
played by tracking 13 different clues
in 13 locations, accompanied with
many challenges to gain more points
and win the grand prize of 2000 JDs.
The winners received their prizes
in a festive atmosphere. The end
was magnificent by the presence of
“Autostrad Band” and Jordanian
Singer “Hussein Al Salman”. We had
a total of 677 participants from all
around Jordan in 145 cars.
Zain Al Shabab
carting challenge
The challenge was in the form of
a karting competition form for
university students across Jordan,
which was part of the university
road show promotion that targeted
engaging youthful activities. The
challenge promoted youth to form
teams per university, and enjoy a
challenging event in Jordan Speed
Center.
Zain al Shabab
competition
Organized a competition targeting
youth segment between the
ages of 18 till 24, who are Zain
Al Shabab customers, where
we had 184 winners on weekly
basis during the summer time.

7. Contribution to
Youth Education:
Your Guide to
Success
A training course offered by Zain
through Zain al Shabab Program
derived from our belief of the
importance of our contributions to
the educational sector. The course
contains 6 topics (12 training hours),
that focus on building skills needed
for the workplace. The course starts
with how to write a successful CV,
and ends with Problem solving
technique. This opportunity is open
to all expected graduates.
Jalsat Zain Al
Shabab
“Jalsat” is a program that opens
the doors of Zain on regular basis
to all youth between the ages of 18
and 24, to benefit from Zain internal
trainers expertise, and discuss
topics that positively influences
their characters and improves
performance. The topics were:
1.1 Business Etiquette
2.2 Interviewing Skills
3.3 Sharing Success Stories
4.4 How to use Twitter?
5.5 Entrepreneurship Tips
6.6 CV Writing
7.7 Stress Management
8.8 Career Tips
9.9 Communication Skills
10. Social Media Do’s and Don’ts
Contribution to
the Jordanian
community:
CSR “corporate
social
responsibility”
One of Zain Al Shabab Program’s
main pillar serves the Jordanian
community, which helped in
emphasizing the feeling of
commitment, responsibility and
belonging towards our community
in the hearts of Zain Al Shabab
members.
Highlighting some
of our activities
during 2014:
Stay Warm Campaign – is
collaboration with Zain CSR team
who selected 3 public schools
located in Eastern and Northern
governorates of Jordan. The team
distributed jackets and gloves to
keep the students warm during
winter benefiting 325 students.
“‫الصغار‬ ‫بتفرح‬ ‫هديتك‬”- in collaboration
with the “Clothing Bank” we created
an initiative to collect toys for
under-privileged kids impacting 900
children from infancy to 14 years.
Volunteering with the «Clothing
Bank» on a monthly basis
has created a “Volunteering
Partnership”, were our members
have volunteered numerous times
in sorting clothes and toys for the
ones in need. We have also engaged
Youth through Facebook in the
volunteering activities for the bank.
Ramadan Activities – we have
invited more than 150 orphans from
4 different orphanages for an iftar
filled with fun games and activities
during Ramadan, and we have
conducted a total of 132 different
activities.

8. Contribution to Zain
Al Shabab program:
Member’s creations:
internal activities
Newsletter editions
Our Newsletter is the linking tool used to
enrich our bonds with the team and Zain
Jordan.
We share our latest activities and news along
with important information and results.
The newsletter is published twice a year
internally.
Anniversaries
Celebration
We always make sure that our members know
that they are appreciated since we are one
big family where everyone gives their fullest.
Our members tend to stay within our team
during university years, so we have started
the “Celebrating Anniversaries» by simply
honoring the members who have been with
our family for a year and more showing great
efforts and hard work.
Public relations
In an attempt to enhance the working place
and environment, we always thrive to create a
healthy, fun and yet aspiring environment by
engaging our members in different activities
either outdoors or indoors to maintain and
increase the bonds between members,
coaches and leaders of the program.
Social Media
Our activities are done
both offline and online.
We have been using
social media platform for
over a year now creating
hype about Zain Al
Shabab activities using
the (#ZainAlShabab). Our
activities have expanded
to invite Youth who are
active on social media
platforms to our events,
activities and campaigns
adding a higher impact
on our various projects to
build much stronger and
growing media coverage
to all our projects to
increase awareness and
create opportunities to
the Youth of Jordan.
Recognition
and Awards
wall

9. Sanad
AL-Khalaileh
Rahaf
Al-Khateeb
Mohamad
Ashran
Al Asayel Zainers
Irbid Team Team Al Nashama
Karak Team & Al Asayel Al Team Al Qawi
Njood Briekat

10. Our 2014
graduates:
A tale of a rising star
Ghaith Zain Al
Abedeen
Majoring in Mechatronics engineering in
the Jordanian University; I have had the
opportunity to join Zain Al Shabab team
almost 2 years ago. After graduation I applied
to a position within Zain Jordan’s Human
Resources and Administration Department
and was selected to assume the position
of «Facilities Management Team Member».
Zain Al Shabab has given me the chance to
develop my self-confidence and enrich my
network. I have discovered my interests along
with learning how to prioritize my life. It also
gave me the chance to embrace my singing
talent and join the famous singer Omar al
Abdallat in singing Zain al Shabab Song.
Muneer Barakat
I have gained my Bachelor’s degree in
Business Administrations at the Al-Ahliyya
Amman University. Believing in the importance
of finding my passion I have joined Zain Al
Shabab, my journey lasted for 4 wonderful
years through which I have learned the
importance of commitment and hard work
to achieve results and build my character.
Upon graduation I have had the privilege to
apply to Zain Al Shabab Division assuming the
position of Youth experience and CSR where I
get to apply different methodologies with our
members and our youth customers along with
implementing major CSR activities that are
related to the Youth segment.
Joud Hijazi
I studied Public Relations & Advertising
in Yarmouk University, I had the chance
during my third year to have an internship
opportunity within Zain Jordan’s Public
Relations team, and joined Zain Al Shabab
Irbid team and help build Irbid’s team. After
graduation I have applied to the corporate
entrepreneurship Responsibility division and
got accepted to work in Zain’s innovation
campus (ZINC).
Ahmad Ibrahim
I am a MIS graduate with a Bachelor’s degree
from the Petra University. Having been a
member of Zain Al Shabab for five years
has given me the opportunity to join the
Corporate Entrepreneurship Responsibility
in Zain’s innovation campus (ZINC). In this
field, I get to work with entrepreneurs and
startups that Zain partner with. Zain Al
Shabab program is like no other in that it
sculpts students to become the best they
can be. It provides us with once in a lifetime
opportunities. I am definitely a proud member
and will always consider myself part of this
institute.
Rawan Khoury
This semester, I will be receiving my Bachelor’s
degree in Industrial Engineering from the
Jordanian University. I have spent almost two
years with Zain Al Shabab program. Applying
to a part time job with the Corporate
Entrepreneurship Responsibility team in
Zain’s innovation campus (ZINC) I was sad to
leave my beloved team but at the same time
I was proud. Proud of myself for grabbing an
opportunity one gets stumbled upon once,
putting my full efforts and creativity I have
developed my skills, my character and learned
how to come up with out of the ordinary ideas
and implementing them, this has helped me
tremendously throughout my new challenge.
Thank you Zain Al Shabab!

11. Zain Al
Shabab song
created
with Omar
Abdullat
http://bit.ly/shababsong
Editor-in-chief
Lamia Asmar
Editors
Esraa Al Orem
Lara Khouri
Husni Abdul Hadi
Mohammad Al-Ashran
Sara Neimat
Mohannad Azab
Mohammad Shahin
Joud Hijazi
Sharaf Abu Abbas
Sara Shawabkeh
Designer
Mohammad Mteir
Photographer
Mohannad Abu Rizk
Thank
you