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1 3.0 Managing strategies 2019 neo - 18 September BE 2562
3	 เสาร์ 17 พ.ย. 61	 09.00 - 17.00 น.
3.Managing strategy

3.1 Strategic Decision-Making
Sense-making Theory

Upper Echelon Theory

Image Theory

Business model and Design Thinking

3.2 Information
Information processing theory

Social Capital Theory

3.3 Capability
The Resource-based View of the Firm 

Dynamic Capabilities Theory

3.4 Competitive Dynamics
Game Theory 

Value Chain Theory

Theory of Behavioral Inter-action

Competition in Two-Sided Markets 

1.Topic – 3.Managing strategy
3.1 Strategic Decision-Making

3.2 Information.

3.3 Capability. 

3.4 Competitive Dynamics 

2.Before class –
You need to read all Week 3
readings PRIOR to attending the class.
Do assigned readings.
Consider your responses to the questions in the left
column. Develop a definition in your own words of
what Managing strategy is.
4. Assigned Readings
3.1.1 Elbanna, Said. "Strategic decision‐making: Process perspectives." International Journal of Management Reviews 8.1
(2006): 1-20.

3.1.2 Daft, Richard L., and Karl E. Weick. "Toward a model of organizations as interpretation systems." Academy of
management review 9.2 (1984): 284-295

3.1.3 Thomas, James B., Shawn M. Clark, and Dennis A. Gioia. "Strategic sensemaking and organizational performance:
Linkages among scanning, interpretation, action, and outcomes." Academy of Management journal 36.2 (1993): 239-270.

3.1.4 Hambrick, Donald C., and Phyllis A. Mason. "Upper echelons: The organization as a reflection of its top managers."
Academy of management review 9.2 (1984): 193-206.

3.1.5 Lipshitz, Raanan, and Orna Strauss. "Coping with uncertainty: A naturalistic decision-making analysis." Organizational
behavior and human decision processes 69.2 (1997): 149-163.

3.1.6 Lipshitz, Raanan, et al. "Taking stock of naturalistic decision making." Journal of behavioral decision making 14.5
(2001): 331-352.

3.1.7Johansson‐Sköldberg, Ulla, Jill Woodilla, and Mehves Çetinkaya. "Design thinking: past, present and possible
futures." Creativity and Innovation Management 22.2 (2013): 121-146.

3.1.8 Buchanan, Richard. "Wicked problems in design thinking." Design issues 8.2 (1992): 5-21.

3.2.1 Hult, G. Thomas M., David J. Ketchen, and Stanley F. Slater. "Information processing, knowledge development, and
strategic supply chain performance." Academy of management journal 47.2 (2004): 241-253.

3.2.2 Nonaka, Ikujiro, Katsuhiro Umemoto, and Dai Senoo. "From information processing to knowledge creation: a
paradigm shift in business management." Technology in society 18.2 (1996): 203-218

3.2.3 Nonaka, Ikujiro. "A dynamic theory of organizational knowledge creation." Organization science 5.1 (1994): 14-37.

3.2.4 Adler, Paul S., and Seok-Woo Kwon. "Social capital: Prospects for a new concept." Academy of management review
27.1 (2002): 17-40.

3.2.5 Walker, Gordon, Bruce Kogut, and Weijian Shan. "Social capital, structural holes and the formation of an industry
network." Organization science 8.2 (1997): 109-125.

3.3.1 Peteraf, Margaret A. "The cornerstones of competitive advantage: A resource‐based view." Strategic
management journal 14.3 (1993): 179-191.

3.3.2 Barney, Jay B. "Resource-based theories of competitive advantage: A ten-year retrospective on the
resource-based view." Journal of management 27.6 (2001): 643-650.

3.3.3 Helfat, Constance E., and Margaret A. Peteraf. "The dynamic resource‐based view: Capability lifecycles."
Strategic management journal 24.10 (2003): 997-1010.

3.3.4 Barney, Jay B. "Is the resource-based “view” a useful perspective for strategic management research?
Yes." Academy of management review 26.1 (2001): 41-56.

3.3.5 Lavie, Dovev. "The competitive advantage of interconnected firms: An extension of the resource-based
view." Academy of management review 31.3 (2006): 638-658.

3.3.6 Lieberman, Marvin B., and David B. Montgomery. "First-mover (dis) advantages: Retrospective and link
with the resource-based view." Strategic management journal (1998): 1111-1125.

3.3.7 Teece, David J., Gary Pisano, and Amy Shuen. "Dynamic capabilities and strategic management." Strategic
management journal (1997): 509-533.

3.3.8 Eisenhardt, Kathleen M., and Jeffrey A. Martin. "Dynamic capabilities: what are they?." Strategic
management journal (2000): 1105-1121.

3.4.1 Ketchen Jr, David J., Charles C. Snow, and Vera L. Hoover. "Research on competitive dynamics: Recent
accomplishments and future challenges." Journal of Management 30.6 (2004): 779-804.

3.4.2 Shapiro, Carl. "The theory of business strategy." The Rand journal of economics 20.1 (1989): 125-137.

3.4.3 Suarez, Fernando F., and Gianvito Lanzolla. "The role of environmental dynamics in building a first mover
advantage theory." Academy of Management Review 32.2 (2007): 377-392.

3.4.4 Rochet, Jean‐Charles, and Jean Tirole. "Platform competition in two‐sided markets." Journal of the
european economic association 1.4 (2003): 990-1029.

3.4.5 Baldwin, Carliss Y., and C. Jason Woodard. "The architecture of platforms: A unified view." (2008).

2 3.0 Managing strategies 2019 neo - 18 September BE 2562
3.1 Strategic Decision-Making
Sense-making Theory
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Strategic navigation is a collaborative conversation that weaves between specific episodes and local or micro stories, the networks and coalitions of
governance processes, and the macro of governance cultures (Healey 2007, p. 21-23).
Hames (2007a) depicts this conversation as a strategic-learning spiral (adapted here as a more open rhizome) of sensing, making sense and designing
and enacting
4 3.0 Managing strategies 2019 neo - 18 September BE 2562
Strategy Under Uncertainty Hugh CourtneyJane KirklandPatrick Viguerie
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Strategy Under Uncertainty Hugh CourtneyJane KirklandPatrick Viguerie
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The Cynefin framework (/ˈkʌnɪvɪn/ KUN-iv-in) is a conceptual framework used to help managers, policy-makers and others reach
decisions.[2] Developed in the early 2000s within IBM, it has been described as a "sense-making device".[3] Cynefin is a Welsh word for
habitat.[4]
Cynefin offers five decision-making contexts or "domains"—simple, complicated, complex, chaotic, and disorder—that enable managers to
identify how they perceive situations, and to make sense of their own and other people's behaviour.[a] The framework draws on research
into systems theory, complexity theory, network theory and learning theories.[5]
Cynefin
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Cynefin
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3.1 Strategic Decision-Making
Upper Echelon Theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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upper echelon theory
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3.1 Strategic Decision-Making
Image Theory
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Ward Edwards, (retired
Bayesian)
Rev. Thomas Bayes
1702-1761
Daniel Kahneman Princeton
University
Amos Tversky
(deceased)
Baruch Fischoff Carnegie
Mellon University
Gary Klein
Nobel Laureates 2002
Decision Making
• Normative
– Signal detection theory
– Expected value
– Bayesian models
– Multi-attribute theory
• Information processing
– Attention and working
memory
– Heuristics and biases
• “Naturalistic” decision making
– Recognition-primed decision
making
Decision Making Models
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Decision Making
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3. Image Theory
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3. Image Theory
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3. Image Theory
• Decision Makers (DMs) code their knowledge into three
images.
• The value image contains principles of behavior.
• The trajectory image is the agenda of goals.
• The strategic image contains the plans for implementing
the goals.
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3. Image Theory
• Following your gut instinct.
• This model says we make decisions
intuitively, by going through a two-step
process.
• Step one is the compatibility test. Does the
alternative feel right?
• Step 2: Profitability test - Which of the
alternatives that feel right is best?
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A.) Images Images of one's goals and one's self are considered:
these are the schemata: organized knowledge structures of each
individual person’s LTM. They are made up of several types of images:
• 1.) Value Image: Beliefs and values
which influence goal selection.
• 2.) Trajectory Image: Future
agenda--where one is going to
• 3.) Strategic Image: Plans and
actions to achieve these--sequences
of activities for achieving a goal.
3. Image Theory
B.) Images as they Influence two Types of
Decisions:
• 1.) Adoption Decision: refers to which decision is
selected--affected by:
– a.) compatibility - degree of consistency between a course of
action and one’s personal values and beliefs.
– b.) profitability - comes into play when several alternatives are
equally good--can be achieved by other decision making
strategies (i.e., additive models).
• 2.) Progress Decision: reevaluation of an initial
decision to monitor its progress. This is much like
an assessment of subgoals in means/ends analysis.
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3.1 Strategic Decision-Making
Business model and Design Thinking
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Design Thinking
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Design Thinking
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Design Thinking
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Design Thinking
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Design Thinking
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Design Thinking
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Business Model
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Business Model
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3.2 Information
Information processing theory
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Information processing theory
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Information processing theory
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Information processing theory
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Information processing theory
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Information processing theory
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Information processing theory
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Information processing theory
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Information processing theory
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3.2 Information
Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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Social Capital Theory
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3.2 Information
Social Network Theory
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Social Network Theory
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Social Network Theory
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Social Network Theory
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Social Network Theory
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Social Network Theory
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Social Network Theory
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Social Network Theory
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Social Network Theory
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3.3 Capability
The Resource-based View of the Firm
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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The Resource-based View
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3.3 Capability
Dynamic Capabilities Theory

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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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Dynamic Capabilities Theory
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3.4 Competitive Dynamics

Value Theory
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Theory of Behavioral Interfirm action
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Value Theory
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Value Theory
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The Dynamic Capabilities View of Coopetition: The Case of Intel, Apple and Microsoft
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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3.4 Competitive Dynamics

Game Theory
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Game Theory
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Game Theory
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Game Theory
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3.4 Competitive Dynamics

Theory of Behavioral Interfirm action

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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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Theory of Behavioral Interfirm action
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3.4 Competitive Dynamics

Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Network Effects
Types of network effects
Direct
Indirect
Two-sided
Where does value come from?
Connection
Content
Clout
Data
What network effects are not
Supply-side economies of scale
Virality
Application
Network Effects as a business model
Requirements
Network effects need to be big enough to matter
Critical Mass
Competition in Two-Sided Markets
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Competition in Two-Sided Markets
Figure 2: Pricing for network effects
Adobe initially used the approach above when it launched PDF and charged for both reader and writer software. But, demand curves are not fixed: with positive network effects, demand curves
shift outward in response to growth in the user base on the network's other side. When Adobe gave consumers a free reader, this created demand for the document writer, the network's "money
side",
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Pricing: Who pays?
Choose a subsidy-side
*Fix one side of the platform
Value add as an initial subsidy
Attract users with value adds
Choosing a subsidy-side examples
One side often pays
How should you apply pricing?
Access or usage based pricing?
Strategy: Should you lower price or add value?
Strategy: Acquire very high value users a.k.a Marquee Users
Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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Network Effects as a business model
Requirements Network effects need to be big enough to matter
Critical Mass
Competition in Two-Sided Markets
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Strategy: Should you lower price or add value?
Competition in Two-Sided Markets
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Competition in Two-Sided Markets
4 Types of Direct Benefit Effects
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“demand side economies of scale” popularized by
Carl Shapiro and Hal Varian
Competition in Two-Sided Markets
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Important questions
What type of network effect is your product trying to generate?
(direct/indirect/two-sided)
What user base are you trying to generate a network effect for?
(customer segment/side of market/3rd party users/3rd party developers)
What is the source of value? (connections, content, clout, data)
What are the critical drivers of irregularities in your network topology?
What is your strategy for reaching critical mass?
What is your strategy for reaching critical mass?
Competition in Two-Sided Markets
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Competition in Two-Sided Markets
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3.0 managing strategies 2019 neo

  • 1. 1 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 2. 3 เสาร์ 17 พ.ย. 61 09.00 - 17.00 น. 3.Managing strategy 3.1 Strategic Decision-Making Sense-making Theory Upper Echelon Theory Image Theory Business model and Design Thinking 3.2 Information Information processing theory Social Capital Theory 3.3 Capability The Resource-based View of the Firm Dynamic Capabilities Theory 3.4 Competitive Dynamics Game Theory Value Chain Theory Theory of Behavioral Inter-action Competition in Two-Sided Markets 1.Topic – 3.Managing strategy 3.1 Strategic Decision-Making 3.2 Information. 3.3 Capability. 3.4 Competitive Dynamics 2.Before class – You need to read all Week 3 readings PRIOR to attending the class. Do assigned readings. Consider your responses to the questions in the left column. Develop a definition in your own words of what Managing strategy is. 4. Assigned Readings 3.1.1 Elbanna, Said. "Strategic decision‐making: Process perspectives." International Journal of Management Reviews 8.1 (2006): 1-20. 3.1.2 Daft, Richard L., and Karl E. Weick. "Toward a model of organizations as interpretation systems." Academy of management review 9.2 (1984): 284-295 3.1.3 Thomas, James B., Shawn M. Clark, and Dennis A. Gioia. "Strategic sensemaking and organizational performance: Linkages among scanning, interpretation, action, and outcomes." Academy of Management journal 36.2 (1993): 239-270. 3.1.4 Hambrick, Donald C., and Phyllis A. Mason. "Upper echelons: The organization as a reflection of its top managers." Academy of management review 9.2 (1984): 193-206. 3.1.5 Lipshitz, Raanan, and Orna Strauss. "Coping with uncertainty: A naturalistic decision-making analysis." Organizational behavior and human decision processes 69.2 (1997): 149-163. 3.1.6 Lipshitz, Raanan, et al. "Taking stock of naturalistic decision making." Journal of behavioral decision making 14.5 (2001): 331-352. 3.1.7Johansson‐Sköldberg, Ulla, Jill Woodilla, and Mehves Çetinkaya. "Design thinking: past, present and possible futures." Creativity and Innovation Management 22.2 (2013): 121-146. 3.1.8 Buchanan, Richard. "Wicked problems in design thinking." Design issues 8.2 (1992): 5-21. 3.2.1 Hult, G. Thomas M., David J. Ketchen, and Stanley F. Slater. "Information processing, knowledge development, and strategic supply chain performance." Academy of management journal 47.2 (2004): 241-253. 3.2.2 Nonaka, Ikujiro, Katsuhiro Umemoto, and Dai Senoo. "From information processing to knowledge creation: a paradigm shift in business management." Technology in society 18.2 (1996): 203-218 3.2.3 Nonaka, Ikujiro. "A dynamic theory of organizational knowledge creation." Organization science 5.1 (1994): 14-37. 3.2.4 Adler, Paul S., and Seok-Woo Kwon. "Social capital: Prospects for a new concept." Academy of management review 27.1 (2002): 17-40. 3.2.5 Walker, Gordon, Bruce Kogut, and Weijian Shan. "Social capital, structural holes and the formation of an industry network." Organization science 8.2 (1997): 109-125. 3.3.1 Peteraf, Margaret A. "The cornerstones of competitive advantage: A resource‐based view." Strategic management journal 14.3 (1993): 179-191. 3.3.2 Barney, Jay B. "Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view." Journal of management 27.6 (2001): 643-650. 3.3.3 Helfat, Constance E., and Margaret A. Peteraf. "The dynamic resource‐based view: Capability lifecycles." Strategic management journal 24.10 (2003): 997-1010. 3.3.4 Barney, Jay B. "Is the resource-based “view” a useful perspective for strategic management research? Yes." Academy of management review 26.1 (2001): 41-56. 3.3.5 Lavie, Dovev. "The competitive advantage of interconnected firms: An extension of the resource-based view." Academy of management review 31.3 (2006): 638-658. 3.3.6 Lieberman, Marvin B., and David B. Montgomery. "First-mover (dis) advantages: Retrospective and link with the resource-based view." Strategic management journal (1998): 1111-1125. 3.3.7 Teece, David J., Gary Pisano, and Amy Shuen. "Dynamic capabilities and strategic management." Strategic management journal (1997): 509-533. 3.3.8 Eisenhardt, Kathleen M., and Jeffrey A. Martin. "Dynamic capabilities: what are they?." Strategic management journal (2000): 1105-1121. 3.4.1 Ketchen Jr, David J., Charles C. Snow, and Vera L. Hoover. "Research on competitive dynamics: Recent accomplishments and future challenges." Journal of Management 30.6 (2004): 779-804. 3.4.2 Shapiro, Carl. "The theory of business strategy." The Rand journal of economics 20.1 (1989): 125-137. 3.4.3 Suarez, Fernando F., and Gianvito Lanzolla. "The role of environmental dynamics in building a first mover advantage theory." Academy of Management Review 32.2 (2007): 377-392. 3.4.4 Rochet, Jean‐Charles, and Jean Tirole. "Platform competition in two‐sided markets." Journal of the european economic association 1.4 (2003): 990-1029. 3.4.5 Baldwin, Carliss Y., and C. Jason Woodard. "The architecture of platforms: A unified view." (2008). 2 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 3. 3.1 Strategic Decision-Making Sense-making Theory 3 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 4. Strategic navigation is a collaborative conversation that weaves between specific episodes and local or micro stories, the networks and coalitions of governance processes, and the macro of governance cultures (Healey 2007, p. 21-23). Hames (2007a) depicts this conversation as a strategic-learning spiral (adapted here as a more open rhizome) of sensing, making sense and designing and enacting 4 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 5. Strategy Under Uncertainty Hugh CourtneyJane KirklandPatrick Viguerie 5 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 6. Strategy Under Uncertainty Hugh CourtneyJane KirklandPatrick Viguerie 6 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 7. The Cynefin framework (/ˈkʌnɪvɪn/ KUN-iv-in) is a conceptual framework used to help managers, policy-makers and others reach decisions.[2] Developed in the early 2000s within IBM, it has been described as a "sense-making device".[3] Cynefin is a Welsh word for habitat.[4] Cynefin offers five decision-making contexts or "domains"—simple, complicated, complex, chaotic, and disorder—that enable managers to identify how they perceive situations, and to make sense of their own and other people's behaviour.[a] The framework draws on research into systems theory, complexity theory, network theory and learning theories.[5] Cynefin 7 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 8. Cynefin 8 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 9. 3.1 Strategic Decision-Making Upper Echelon Theory 9 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 10. upper echelon theory 10 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 11. upper echelon theory 11 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 12. upper echelon theory 12 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 13. upper echelon theory 13 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 14. upper echelon theory 14 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 15. upper echelon theory 15 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 16. upper echelon theory 16 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 17. upper echelon theory 17 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 18. upper echelon theory 18 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 19. upper echelon theory 19 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 20. 3.1 Strategic Decision-Making Image Theory 20 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 21. Ward Edwards, (retired Bayesian) Rev. Thomas Bayes 1702-1761 Daniel Kahneman Princeton University Amos Tversky (deceased) Baruch Fischoff Carnegie Mellon University Gary Klein Nobel Laureates 2002 Decision Making • Normative – Signal detection theory – Expected value – Bayesian models – Multi-attribute theory • Information processing – Attention and working memory – Heuristics and biases • “Naturalistic” decision making – Recognition-primed decision making Decision Making Models 21 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 22. Decision Making 22 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 23. 3. Image Theory 23 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 24. 3. Image Theory 24 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 25. 3. Image Theory • Decision Makers (DMs) code their knowledge into three images. • The value image contains principles of behavior. • The trajectory image is the agenda of goals. • The strategic image contains the plans for implementing the goals. 25 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 26. 3. Image Theory • Following your gut instinct. • This model says we make decisions intuitively, by going through a two-step process. • Step one is the compatibility test. Does the alternative feel right? • Step 2: Profitability test - Which of the alternatives that feel right is best? 26 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 27. A.) Images Images of one's goals and one's self are considered: these are the schemata: organized knowledge structures of each individual person’s LTM. They are made up of several types of images: • 1.) Value Image: Beliefs and values which influence goal selection. • 2.) Trajectory Image: Future agenda--where one is going to • 3.) Strategic Image: Plans and actions to achieve these--sequences of activities for achieving a goal. 3. Image Theory B.) Images as they Influence two Types of Decisions: • 1.) Adoption Decision: refers to which decision is selected--affected by: – a.) compatibility - degree of consistency between a course of action and one’s personal values and beliefs. – b.) profitability - comes into play when several alternatives are equally good--can be achieved by other decision making strategies (i.e., additive models). • 2.) Progress Decision: reevaluation of an initial decision to monitor its progress. This is much like an assessment of subgoals in means/ends analysis. 27 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 28. 3.1 Strategic Decision-Making Business model and Design Thinking 28 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 29. Design Thinking 29 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 30. Design Thinking 30 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 31. Design Thinking 31 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 32. Design Thinking 32 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 33. 33 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 34. Design Thinking 34 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 35. Design Thinking 35 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 36. Business Model 36 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 37. Business Model 37 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 38. 3.2 Information Information processing theory 38 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 39. Information processing theory 39 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 40. Information processing theory 40 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 41. Information processing theory 41 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 42. Information processing theory 42 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 43. Information processing theory 43 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 44. Information processing theory 44 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 45. Information processing theory 45 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 46. Information processing theory 46 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 47. 3.2 Information Social Capital Theory 47 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 48. Social Capital Theory 48 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 49. Social Capital Theory 49 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 50. Social Capital Theory 50 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 51. Social Capital Theory 51 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 52. Social Capital Theory 52 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 53. Social Capital Theory 53 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 54. Social Capital Theory 54 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 55. Social Capital Theory 55 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 56. Social Capital Theory 56 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 57. Social Capital Theory 57 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 58. Social Capital Theory 58 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 59. 3.2 Information Social Network Theory 59 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 60. Social Network Theory 60 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 61. Social Network Theory 61 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 62. Social Network Theory 62 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 63. Social Network Theory 63 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 64. Social Network Theory 64 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 65. Social Network Theory 65 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 66. Social Network Theory 66 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 67. Social Network Theory 67 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 68. 68 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 69. 3.3 Capability The Resource-based View of the Firm 69 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 70. The Resource-based View 70 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 71. The Resource-based View 71 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 72. The Resource-based View 72 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 73. The Resource-based View 73 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 74. The Resource-based View 74 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 75. The Resource-based View 75 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 76. The Resource-based View 76 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 77. The Resource-based View 77 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 78. The Resource-based View 78 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 79. The Resource-based View 79 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 80. The Resource-based View 80 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 81. The Resource-based View 81 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 82. The Resource-based View 82 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 83. The Resource-based View 83 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 84. The Resource-based View 84 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 85. The Resource-based View 85 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 86. The Resource-based View 86 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 87. 87 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 88. 3.3 Capability Dynamic Capabilities Theory 88 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 89. Dynamic Capabilities Theory 89 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 90. Dynamic Capabilities Theory 90 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 91. Dynamic Capabilities Theory 91 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 92. Dynamic Capabilities Theory 92 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 93. Dynamic Capabilities Theory 93 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 94. Dynamic Capabilities Theory 94 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 95. Dynamic Capabilities Theory 95 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 96. Dynamic Capabilities Theory 96 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 97. Dynamic Capabilities Theory 97 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 98. Dynamic Capabilities Theory 98 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 99. Dynamic Capabilities Theory 99 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 100. Dynamic Capabilities Theory 100 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 101. Dynamic Capabilities Theory 101 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 102. Dynamic Capabilities Theory 102 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 103. Dynamic Capabilities Theory 103 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 104. Dynamic Capabilities Theory 104 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 105. Dynamic Capabilities Theory 105 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 106. Dynamic Capabilities Theory 106 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 107. Dynamic Capabilities Theory 107 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 108. 3.4 Competitive Dynamics Value Theory 108 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 109. Theory of Behavioral Interfirm action 109 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 110. Value Theory 110 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 111. Value Theory 111 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 112. The Dynamic Capabilities View of Coopetition: The Case of Intel, Apple and Microsoft 112 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 113. Theory of Behavioral Interfirm action 113 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 114. Theory of Behavioral Interfirm action 114 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 115. Theory of Behavioral Interfirm action 115 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 116. Theory of Behavioral Interfirm action 116 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 117. 3.4 Competitive Dynamics Game Theory 117 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 118. Game Theory 118 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 119. Game Theory 119 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 120. Game Theory 120 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 121. 3.4 Competitive Dynamics Theory of Behavioral Interfirm action 121 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 122. Theory of Behavioral Interfirm action 122 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 123. Theory of Behavioral Interfirm action 123 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 124. Theory of Behavioral Interfirm action 124 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 125. Theory of Behavioral Interfirm action 125 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 126. Theory of Behavioral Interfirm action 126 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 127. Theory of Behavioral Interfirm action 127 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 128. Theory of Behavioral Interfirm action 128 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 129. Theory of Behavioral Interfirm action 129 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 130. Theory of Behavioral Interfirm action 130 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 131. Theory of Behavioral Interfirm action 131 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 132. Theory of Behavioral Interfirm action 132 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 133. Theory of Behavioral Interfirm action 133 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 134. Theory of Behavioral Interfirm action 134 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 135. 3.4 Competitive Dynamics Competition in Two-Sided Markets 135 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 136. Competition in Two-Sided Markets 136 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 137. Competition in Two-Sided Markets 137 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 138. Competition in Two-Sided Markets 138 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 139. Competition in Two-Sided Markets 139 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 140. Competition in Two-Sided Markets 140 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 141. Competition in Two-Sided Markets 141 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 142. Competition in Two-Sided Markets 142 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 143. Competition in Two-Sided Markets 143 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 144. Competition in Two-Sided Markets 144 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 145. Competition in Two-Sided Markets 145 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 146. Competition in Two-Sided Markets 146 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 147. Network Effects Types of network effects Direct Indirect Two-sided Where does value come from? Connection Content Clout Data What network effects are not Supply-side economies of scale Virality Application Network Effects as a business model Requirements Network effects need to be big enough to matter Critical Mass Competition in Two-Sided Markets 147 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 148. Competition in Two-Sided Markets Figure 2: Pricing for network effects Adobe initially used the approach above when it launched PDF and charged for both reader and writer software. But, demand curves are not fixed: with positive network effects, demand curves shift outward in response to growth in the user base on the network's other side. When Adobe gave consumers a free reader, this created demand for the document writer, the network's "money side", 148 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 149. Pricing: Who pays? Choose a subsidy-side *Fix one side of the platform Value add as an initial subsidy Attract users with value adds Choosing a subsidy-side examples One side often pays How should you apply pricing? Access or usage based pricing? Strategy: Should you lower price or add value? Strategy: Acquire very high value users a.k.a Marquee Users Competition in Two-Sided Markets 149 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 150. Competition in Two-Sided Markets 150 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 151. Competition in Two-Sided Markets 151 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 152. Competition in Two-Sided Markets 152 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 153. Competition in Two-Sided Markets 153 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 154. Network Effects as a business model Requirements Network effects need to be big enough to matter Critical Mass Competition in Two-Sided Markets 154 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 155. Strategy: Should you lower price or add value? Competition in Two-Sided Markets 155 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 156. Competition in Two-Sided Markets 4 Types of Direct Benefit Effects 156 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 157. “demand side economies of scale” popularized by Carl Shapiro and Hal Varian Competition in Two-Sided Markets 157 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 158. Important questions What type of network effect is your product trying to generate? (direct/indirect/two-sided) What user base are you trying to generate a network effect for? (customer segment/side of market/3rd party users/3rd party developers) What is the source of value? (connections, content, clout, data) What are the critical drivers of irregularities in your network topology? What is your strategy for reaching critical mass? What is your strategy for reaching critical mass? Competition in Two-Sided Markets 158 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 159. Competition in Two-Sided Markets 159 3.0 Managing strategies 2019 neo - 18 September BE 2562
  • 160. 160 3.0 Managing strategies 2019 neo - 18 September BE 2562