ITS 833 – INFORMATION GOVERNANCE
Chapter 2 – Information Governance, IT Governance, Data Governance: What’s the Difference?
Dr. Sandra J. Reeves
[email protected] J. Reeves 2018
1
1
CHAPTER GOALS AND OBJECTIVES
Distinguish between Data Governance, Information Governance and Information Technology Governance and be able to define or explain each
How to increase the likelihood of success of a data governance program
[email protected] J. Reeves 2018
2
Identify IT Governance Frameworks
Identify the impact of a successful IG program
What is “Data Governance”?
Includes processes and controls to ensure that information at the data level – raw data- is true, accurate and unique.
Involves data cleansing and de-duplication
Focus is on information quality
Hybrid quality control discipline
Data quality
Data management
IG policy development
Business process improvement
Compliance
Risk Management
[email protected] J. Reeves 2018
3
3
How can you improve data governance success ?
Identify a measurable impact
Assign accountability for data qualtty to a business unit
Recognize the uniqueness of data as an asset
Forget the past-use a forward going strategy
Management the Change
[email protected] J. Reeves 2018
4
WHAT IS INFORMATION TECHNOLOGY GOVERNANCE?
Primary way that stakeholders can ensure that investments in IT create business value and contribute to business objectives
Function to improve IT performance and deliver optimum business value and ensure regulatory compliance
Focus is on making IT efficient and effective
[email protected] J. Reeves 2018
5
5
IT Governance Framework(s)
CobiT® - Control Objective for Information and Related Technology
ValIT®
ITIL
ISO/IEC38500:2008
[email protected] J. Reeves 2018
6
6
CobIT®
Three Basic Organizational Levels/Responsibilities
Board of Directors and Executive Management
IT and Business Management
Line-Level Governance
Divided into four (4) IT Domains
Plan and Organize
Acquire and Implement
Deliver and Support
Monitor and Evaluate
Includes 34 processes and 210 Control Objectives
ISO 17799
Compatible with IT Infrastructure Library (ITIL)
Process oriented IT governance framework
Codeveloped by IT Governance Institute and ISACA
Focus on:
Business Risks
Control Requirements
Compliance
Technical Issues
Under continuous refinement
[email protected] J. Reeves 2018
7
ValIT®
Value Oriented Framework
Compatible and complimentary with CobiT®
Focus is on leveraging IT investments for maximum value
40 Essential Management Practices (same as CobiT® control objectives)
Supports three processes:
Value Governance
Portfolio Management
Investment Management
[email protected] J. Reeves 2018
8
8
ITIL – Information Technology Infrastructure Library
Process Oriented
Developed in United Kingdom
Applicable to both public and private sector
Most widely accepted approach to IT service management in the world
Focus is on providing guidance to organizations on how to use IT as a tool to facilitate ...
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ITS 833 – INFORMATION GOVERNANCEChapter 2 – Information Gove.docx
1. ITS 833 – INFORMATION GOVERNANCE
Chapter 2 – Information Governance, IT Governance, Data
Governance: What’s the Difference?
Dr. Sandra J. Reeves
[email protected] J. Reeves 2018
1
1
CHAPTER GOALS AND OBJECTIVES
Distinguish between Data Governance, Information Governance
and Information Technology Governance and be able to define
or explain each
How to increase the likelihood of success of a data governance
program
[email protected] J. Reeves 2018
2
Identify IT Governance Frameworks
Identify the impact of a successful IG program
What is “Data Governance”?
Includes processes and controls to ensure that information at the
data level – raw data- is true, accurate and unique.
2. Involves data cleansing and de-duplication
Focus is on information quality
Hybrid quality control discipline
Data quality
Data management
IG policy development
Business process improvement
Compliance
Risk Management
[email protected] J. Reeves 2018
3
3
How can you improve data governance success ?
Identify a measurable impact
Assign accountability for data qualtty to a business unit
Recognize the uniqueness of data as an asset
Forget the past-use a forward going strategy
Management the Change
[email protected] J. Reeves 2018
4
WHAT IS INFORMATION TECHNOLOGY GOVERNANCE?
Primary way that stakeholders can ensure that investments in IT
create business value and contribute to business objectives
Function to improve IT performance and deliver optimum
business value and ensure regulatory compliance
Focus is on making IT efficient and effective
[email protected] J. Reeves 2018
3. 5
5
IT Governance Framework(s)
CobiT® - Control Objective for Information and Related
Technology
ValIT®
ITIL
ISO/IEC38500:2008
[email protected] J. Reeves 2018
6
6
CobIT®
Three Basic Organizational Levels/Responsibilities
Board of Directors and Executive Management
IT and Business Management
Line-Level Governance
Divided into four (4) IT Domains
Plan and Organize
Acquire and Implement
Deliver and Support
Monitor and Evaluate
Includes 34 processes and 210 Control Objectives
ISO 17799
Compatible with IT Infrastructure Library (ITIL)
Process oriented IT governance framework
Codeveloped by IT Governance Institute and ISACA
4. Focus on:
Business Risks
Control Requirements
Compliance
Technical Issues
Under continuous refinement
[email protected] J. Reeves 2018
7
ValIT®
Value Oriented Framework
Compatible and complimentary with CobiT®
Focus is on leveraging IT investments for maximum value
40 Essential Management Practices (same as CobiT® control
objectives)
Supports three processes:
Value Governance
Portfolio Management
Investment Management
[email protected] J. Reeves 2018
8
8
ITIL – Information Technology Infrastructure Library
Process Oriented
5. Developed in United Kingdom
Applicable to both public and private sector
Most widely accepted approach to IT service management in the
world
Focus is on providing guidance to organizations on how to use
IT as a tool to facilitate business change, transformation and
growth
Foundation for ISO/IEC 20000
Five Volumes that map IT service cycle as follows:
ITLI Service Strategy
ITIL Service Design
ITIL Service Transition
ITIL Service Operation
ITIL Continual Service Improvement
[email protected] J. Reeves 2018
9
9
ISO/IEC 38500:2008
International Standard
Focus is on high-level principles for senior executives, directors
and advisors of IT
Applies to the governance of management processes that are
performed at the IT service level
Three main sections:
Scope, Application and Objectives
Framework for Good Corporate Governance of IT
Guidance for Corporate Governance of IT
[email protected] J. Reeves 2018
6. 10
10
INFORMATION GOVERNANCE
A part of “Corporate Governance” which is the highest level of
governance of an organization
Processes which are at a higher level than data governance or IT
governance
Contains and includes both data governance and IT governance
Approach focuses on controlling the information that is
generated by IT systems, rather than the detailed IT o data
capture and quality control processes
Goal is to manage and control information assets to lower risk,
ensure compliance with regulations and improve information
quality and accessibility while implementing security measure
to protect and preserve information that has business value
[email protected] J. Reeves 2018
11
IMPACT OF SUCCESSFUL INFORMATION GOVERNANCE
Enable the use of common terms across the enterprise
Development of standard definitions and terms
Map Information creation and usage
Who
Which
When
Where
Information Confidentiality
Integrity
Validity
Accuracy
Quality
7. Harvest and Leverage Information
[email protected] J. Reeves 2018
12
DIFFERENCES BETWEEN IG, ITG AND DG
Information Governance
Overarching policies and processes to optimize and everage
information while keeping it secure and meeting legal and
privacy obligations that are consiste with organizational
objectives.
Higher level approach, incorporating IT Governance and Data
Governance
IT Governance
Following established frameworks and best practices to gain the
most leverage and benefit from IT investments and support
accomplishment of business objectives
Data Governance
Consists of processes methods and technicques to ensure that
data is of high quality, reliable and unique so that its results are
trusted and accurate
[email protected] J. Reeves 2018
13
RELATIONSHIP BETWEEN COROPRATE GOVERNANCE,
INFORMATION GOVERNANCE, IT GOVERNANCE AND
DATA GOVERNANCE
[email protected] J. Reeves 2018
14
Information Governance
IT Governance