ITS 833 – INFORMATION GOVERNANCEChapter 1 – The Onslaught of.docx

ITS 833 – INFORMATION GOVERNANCE
Chapter 1 – The Onslaught of Big Data and Information
Governance Imperative
Dr. Omar Mohamed
Copyright Omar Mohamed 2019
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CHAPTER GOALS AND OBJECTIVES
Define or identify what is meant by “Big Data”
What is the practical effects and problems associated with Big
Data
Solution
to the Big Data problem
Defining Information Governance (“IG”)
Why we do not incorporate IG into everyday business
Advantage of IG
Effects of not incorporating IG
General approach to implementing IG

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What is “Big Data”?
It is a business asset capable of being leveraged.
“High-volume, high-velocity and high-variety information that
demands cost-effective innovative forms of information
processing for enhanced insight and decision making”
A combination of both structured and unstructured data that is
so massive that it cannot be processed using today’s database
tools and analytical software techniques.
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What is the practical effect of “Big Data”?
Whether or not a business enterprise will be able to sustain a

competitive advantage will depend on the business’ ability to
manipulate the large amount of data in a way that it to
differentiate itself.
Estimates are that 90% of the data existing today was created
over the pat two years.
Big Data and related technology and services are projected to
grow at a compound annual rate of approximately 27% - leading
to new opportunities for data mining and business intelligence.
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Issues Related to Big Data
Expense –Only about 25% of data stored has real business
value, 5% more is required to be maintained for legal reasons,
1% retained due to litigation hold, leaving about 69% with no
real value.
A great deal of irrelevant information
Increased storage costs
System failures
Legal costs

Conversion costs
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SOLUTION TO BIG DATA PROBLEMS?
Information Governance
Rigid
Enforced
Creates a smaller “information footprint”
Allows business to more easily find what they need and derive
business value from it
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So…What is “Information Governance”?
It is discipline that emerged out of necessity…
Subset of corporate governance
Merged from records management, content management,
information technology, data governance, information security,
data privacy, risk management, litigation readiness, regulatory
compliance, data preservation and business intelligence
It is the way by which an organization manages the totality of
its information
A strategic framework composed of standards, processes, roles,
and metrics that hold organizations and individuals accountable
to create, organize, secure, maintain, use and dispose of
information in ways that align with and contribute to the
organizations goals. (Association of Records Management and
Administrators)Glossary of Records and Information
Management Terms, 4th Ed., 2012, TR 22-2012)
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WHY INCORPORATE “IG”?
We can’t keep everything forever

We can’t throw everything away
E-discovery
Employees want it
It improves information delivery and improves productivity
It does not get easier to do over time
Legal requirements
Helps mitigate information management risk
E-mail
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WHY DON’T WE INCORPORATE “IG”?
Cost
Lack of understanding
Lack of support from top
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FAILURES OF INFORMATION GOVERNANCE?
Theft of valuable information
Inability to protect personal, private information
Breaches in legal requirements
Loss of trade secrets
Public reputation damage
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Approaches to Implementing IG
Form proper IG policies first
Review existing policy…if any
Implement an awareness policy
Develop an approach
Project approach vs. Strategic program
Identify governance body or steering committee
Apply appropriate technologies for enforcement

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Thank You
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ITS 833 – INFORMATION
GOVERNANCE
Chapter 2 – Information Governance, IT Governance, Data
Governance: What’s the Difference?

Dr. Omar Mohamed
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CHAPTER GOALS AND OBJECTIVES
Distinguish between Data Governance, Information Governance
and Information Technology Governance and be able to define
or explain each
How to increase the likelihood of success of a data governance
program
Identify IT Governance Frameworks
Identify the impact of a successful IG program
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What is “Data Governance”?
Includes processes and controls to ensure that information at the
data level – raw data- is true, accurate and unique.

Involves data cleansing and de-duplication
Focus is on information quality
Hybrid quality control discipline
Data quality
Data management
IG policy development
Business process improvement
Compliance
Risk Management
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How can you improve data governance success ?
Identify a measurable impact
Assign accountability for data quality to a business unit
Recognize the uniqueness of data as an asset
Forget the past-use a forward going strategy
Management the Change
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WHAT IS INFORMATION TECHNOLOGY GOVERNANCE?
Primary way that stakeholders can ensure that investments in IT
create business value and contribute to business objectives
Function to improve IT performance and deliver optimum
business value and ensure regulatory compliance
Focus is on making IT efficient and effective
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IT Governance Framework(s)
CobiT® - Control Objective for Information and Related
Technology
ValIT®
ITIL
ISO/IEC38500:2008
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CobIT®
Three Basic Organizational Levels/Responsibilities
Board of Directors and Executive Management
IT and Business Management
Line-Level Governance
Divided into four (4) IT Domains
Plan and Organize
Acquire and Implement
Deliver and Support
Monitor and Evaluate
Includes 34 processes and 210 Control Objectives
ISO 17799
Compatible with IT Infrastructure Library (ITIL)
Process oriented IT governance framework
Codeveloped by IT Governance Institute and ISACA
Focus on:
Business Risks
Control Requirements
Compliance
Technical Issues

Under continuous refinement
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ValIT®
Value Oriented Framework
Compatible and complimentary with CobiT®
Focus is on leveraging IT investments for maximum value
40 Essential Management Practices (same as CobiT® control
objectives)
Supports three processes:
Value Governance
Portfolio Management
Investment Management
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ITIL – Information Technology Infrastructure Library

Process Oriented
Developed in United Kingdom
Applicable to both public and private sector
Most widely accepted approach to IT service management in the
world
Focus is on providing guidance to organizations on how to use
IT as a tool to facilitate business change, transformation and
growth
Foundation for ISO/IEC 20000
Five Volumes that map IT service cycle as follows:
ITIL Service Strategy
ITIL Service Design
ITIL Service Transition
ITIL Service Operation
ITIL Continual Service Improvement
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ISO/IEC 38500:2008
International Standard
Focus is on high-level principles for senior executives, directors
and advisors of IT
Applies to the governance of management processes that are
performed at the IT service level
Three main sections:
Scope, Application and Objectives
Framework for Good Corporate Governance of IT
Guidance for Corporate Governance of IT
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INFORMATION GOVERNANCE
A part of “Corporate Governance” which is the highest level of
governance of an organization
Processes which are at a higher level than data governance or IT
governance
Contains and includes both data governance and IT governance
Approach focuses on controlling the information that is

generated by IT systems, rather than the detailed IT o data
capture and quality control processes
Goal is to manage and control information assets to lower risk,
ensure compliance with regulations and improve information
quality and accessibility while implementing security measure
to protect and preserve information that has business value
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IMPACT OF SUCCESSFUL INFORMATION GOVERNANCE
Enable the use of common terms across the enterprise
Development of standard definitions and terms
Map Information creation and usage
Who
Which
When
Where
Information Confidentiality
Integrity
Validity
Accuracy
Quality
Harvest and Leverage Information

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DIFFERENCES BETWEEN IG, ITG AND DG
Overarching policies and processes to optimize and leverage
information while keeping it secure and meeting legal and
privacy obligations that are consistent with organizational
objectives.
Higher level approach, incorporating IT Governance and Data
Governance
IT Governance
Following established frameworks and best practices to gain the
most leverage and benefit from IT investments and support
accomplishment of business objectives
Data Governance
Consists of processes methods and techniques to ensure that
data is of high quality, reliable and unique so that its results are
trusted and accurate
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RELATIONSHIP BETWEEN COROPRATE GOVERNANCE,
INFORMATION GOVERNANCE, IT GOVERNANCE AND

DATA GOVERNANCE
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IT Governance
Data Governance
Corporate Governance
Thank You
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