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VISION MARKETING SERVICES
             For use of VMS only “All rights reserved”




                                                                                  For use of VMS only
Prepared by: VISION MARKETING SERVICES, STANLEY DE MARCHENA. TEL (297) 731-2000   “All rights reserved”
VISION MARKETING SERVICES

            We provide market intelligence
             We energize your company
           We are the road to future success




                                                                                  For use of VMS only
Prepared by: VISION MARKETING SERVICES, STANLEY DE MARCHENA. TEL (297) 731-2000   “All rights reserved”
UNIQUE SELLING PROPOSITION
     MISSION STATEMENT




We energize your business by providing accurate,
        g     y                 y           g
meaningful, reliable and on time intelligence, we guide
you through and/or facilitate your decision making
process and we establish performance measuring tools.
MARKETING RESEARCH



OUR CONCEPT;
"Marketing research is the function that links the consumer, customer, and
public to the marketer through information.
The information is used to identify and define marketing opportunities and
challenges (strengths and weaknesses) and generate, refine, and evaluate
marketing actions; monitor marketing performance; and improve understanding
of marketing as a process.
We specify the information required to address these issues, we design the
methods for collecting information, manage and implement the data collection
process, analyze, and communicate the findings and their implications on a
continuous basis
WHY CONTINUOUS INTELLIGENCE THROUGH VMS?




     BECAUSE THERE IS MORE THAN ONE WAY TO MISS A MARKET

Despite a recent emphasis on knowing the customer, many
companies — even whole industries— fail to understand their
markets. Some companies ignore core customers in favor of the
fringe, others ignore important market shifts. Many fail to
recognize when a market has peaked; some launch products with
no target in sight, others know their market but fail to reach It.


             >>>>> We help you bridged the gaps <<<<<
OUR COMMITMENT



•   We are dedicated to a job well done, which separates us from other market
    players. We take pride in providing our clients with on-time, highest quality, and
    reliable services.
•   We will help our clients better understand their operational strengths and
    weaknesses, and respond accordingly.
•   We will use state of the art technology and our expertise in selecting not only
    the right tools for a project on hand but client’s may also rely in our ability to
    handle the project(s) the best possible way from start to finish.
•   We will guide you through customer feedback challenges and facilitates your
    decision making on a continuous basis.
•   Every project is treated with the same high level of confidentiality and
    professional conduct.
OUR MARKETING RESEARCH PROCESS / OUR APPROACH


•   Define the Problem
•   Determine the research design
•   Identify data types and resources
•   Design the data collection questionnaire
•   Determine the sample size
•   Identify the methodology to be used
•   Gather the data
•   Analyze and interpret the data
•   Prepare the research report


                   >>>>> We put the puzzle together <<<<<
WHY VISION MARKETING SERVICES



•   We are a full service research company founded to fill in the gap of
    “technology needs, provide more accuracy, and faster access to
    results”
•   We will help you not to miss the market
•   We will provide Marketing Measurement Solution
•   We emphasize on quality marketing and reliable results
•   We are objective, honorable, and ethical in terms of business
    dealings
TYPE OF RESEARCH DO WE DO?


•   Concept/Product Optimization
•   New Product Introduction
•   Penetration Forecasting (new technologies)
•   Market Segmentation
•   Brand Positioning
•   Brand Equity & Image Assessment
•   Awareness, Attitude & Behavior Tracking
•   Customer Satisfaction & Measurement
•   Employee Satisfaction & Measurement
•   Educational Surveys
    AND MORE ……….
FLEXIBLE SURVEY DESIGN

•   Customized and branded or completely anonymous
•   Multilingual
•   Single choice questions
•   Multiple choice questions
•   Ranking questions
•   Open ended numeric questions
•   Open ended Alpha-numeric Questions
•   Matrix question (opinion grid)
•   Multimedia information inserts in text, video and audio format
•   Answer choices in text, pictures, video and audio
•   More accurate data

                     Our professional team will help with
                       engineering of the survey design
GATHERING DATA




•   In the field



•   On line surveys services



•   Call center services for the region (Caribbean)



    ALL OUR SYSYEMS ARE AUTOMATED LEADING TO MORE
    RELIABLE AND FASTER ACCESS TO RESULTS.
GEOGRAPHICAL AREA WE COVER


      Even though we are located in Aruba we cover the entire Caribbean area
      and your results will be broken down as required per branch, country,
      region and as a total business unit.


•   Aruba




•   Netherlands Antilles




•   Caribbean Islands
OUR ADVANTAGES


•   Eliminates paper survey and data entry
               p p        y              y
•   Multiple data retrieval options
•   Customize your own questionnaire
•   Availability to use foreign languages simultaneously to
•   the default lenguaje
•   Faster turn around on results
•   More accurate data
•   Better response rate
•   More honest opinions
•   Takes advantage of customer waiting time
•   Timely,
    Timely meaningful & specific data upon which to base decisions
                                                         decisions.
•   Statistical values and advanced analysis available
•   Analyst back up at USA headquarters

           Leading to “SMART DECISION MAKING”
           L di    t
EASILY SHAPE FUTURE SUCCESS WITH
        VISION MARKETING SERVICES



       Market Intelligence + Customer Care




             Know TODAY what will shape your future




Who?       What?        Where?        When?           Why?   How?
GENERATORS FOR FUTURE SUCCESS


                               Market Intelligence & Early
                                  Trend Recognition




 Efficient, Customer-
friendly organization




                             Products & Service
                                Mix on Target
CONCLUCION



•   Whatever your line of business is, you need information on your customers and
    prospects. What are they thinking and what makes them buy? Are they really
    happy with your products and services? Is your business heading in the right
    direction? Which products should you promote, offer or introduce? How
    effective i your advertising? A
     ff ti    is        d ti i ? Are you f lfilli
                                               fulfilling th expectations of your
                                                          the     t ti     f
    customers?
•   Answers to above and other questions can be easily obtained. We can help you
    find answers for anything you want to know, position, profile or grow your
    business.
    b i
•   You will have marketing measuring tools like no other company can provide




     HANDS ON DEMO
     TO FOLLOW !!!!




                                                                                               For use of VMS only
             Prepared by: VISION MARKETING SERVICES, STANLEY DE MARCHENA. TEL (297) 731-2000   “All rights reserved”
THE END




 VISION MARKETING SERVICES YOUR SOLE SUPPLIER
                  FOR REAL MARKET INTELLIGENCE




                                Contact;
                         Vision Marketing Services
HANDS ON DEMO
 TO FOLLOW !!!!
                           Stanley De Marchena
                                  y
                            Tel (297) 731-2000
                                                     For use of VMS only
                                                     “All rights reserved”

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VMS RESEARCH &amp; CONSULTANCY N.V.

  • 1. VISION MARKETING SERVICES For use of VMS only “All rights reserved” For use of VMS only Prepared by: VISION MARKETING SERVICES, STANLEY DE MARCHENA. TEL (297) 731-2000 “All rights reserved”
  • 2. VISION MARKETING SERVICES We provide market intelligence We energize your company We are the road to future success For use of VMS only Prepared by: VISION MARKETING SERVICES, STANLEY DE MARCHENA. TEL (297) 731-2000 “All rights reserved”
  • 3. UNIQUE SELLING PROPOSITION MISSION STATEMENT We energize your business by providing accurate, g y y g meaningful, reliable and on time intelligence, we guide you through and/or facilitate your decision making process and we establish performance measuring tools.
  • 4. MARKETING RESEARCH OUR CONCEPT; "Marketing research is the function that links the consumer, customer, and public to the marketer through information. The information is used to identify and define marketing opportunities and challenges (strengths and weaknesses) and generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. We specify the information required to address these issues, we design the methods for collecting information, manage and implement the data collection process, analyze, and communicate the findings and their implications on a continuous basis
  • 5. WHY CONTINUOUS INTELLIGENCE THROUGH VMS? BECAUSE THERE IS MORE THAN ONE WAY TO MISS A MARKET Despite a recent emphasis on knowing the customer, many companies — even whole industries— fail to understand their markets. Some companies ignore core customers in favor of the fringe, others ignore important market shifts. Many fail to recognize when a market has peaked; some launch products with no target in sight, others know their market but fail to reach It. >>>>> We help you bridged the gaps <<<<<
  • 6. OUR COMMITMENT • We are dedicated to a job well done, which separates us from other market players. We take pride in providing our clients with on-time, highest quality, and reliable services. • We will help our clients better understand their operational strengths and weaknesses, and respond accordingly. • We will use state of the art technology and our expertise in selecting not only the right tools for a project on hand but client’s may also rely in our ability to handle the project(s) the best possible way from start to finish. • We will guide you through customer feedback challenges and facilitates your decision making on a continuous basis. • Every project is treated with the same high level of confidentiality and professional conduct.
  • 7. OUR MARKETING RESEARCH PROCESS / OUR APPROACH • Define the Problem • Determine the research design • Identify data types and resources • Design the data collection questionnaire • Determine the sample size • Identify the methodology to be used • Gather the data • Analyze and interpret the data • Prepare the research report >>>>> We put the puzzle together <<<<<
  • 8. WHY VISION MARKETING SERVICES • We are a full service research company founded to fill in the gap of “technology needs, provide more accuracy, and faster access to results” • We will help you not to miss the market • We will provide Marketing Measurement Solution • We emphasize on quality marketing and reliable results • We are objective, honorable, and ethical in terms of business dealings
  • 9. TYPE OF RESEARCH DO WE DO? • Concept/Product Optimization • New Product Introduction • Penetration Forecasting (new technologies) • Market Segmentation • Brand Positioning • Brand Equity & Image Assessment • Awareness, Attitude & Behavior Tracking • Customer Satisfaction & Measurement • Employee Satisfaction & Measurement • Educational Surveys AND MORE ……….
  • 10. FLEXIBLE SURVEY DESIGN • Customized and branded or completely anonymous • Multilingual • Single choice questions • Multiple choice questions • Ranking questions • Open ended numeric questions • Open ended Alpha-numeric Questions • Matrix question (opinion grid) • Multimedia information inserts in text, video and audio format • Answer choices in text, pictures, video and audio • More accurate data Our professional team will help with engineering of the survey design
  • 11. GATHERING DATA • In the field • On line surveys services • Call center services for the region (Caribbean) ALL OUR SYSYEMS ARE AUTOMATED LEADING TO MORE RELIABLE AND FASTER ACCESS TO RESULTS.
  • 12. GEOGRAPHICAL AREA WE COVER Even though we are located in Aruba we cover the entire Caribbean area and your results will be broken down as required per branch, country, region and as a total business unit. • Aruba • Netherlands Antilles • Caribbean Islands
  • 13. OUR ADVANTAGES • Eliminates paper survey and data entry p p y y • Multiple data retrieval options • Customize your own questionnaire • Availability to use foreign languages simultaneously to • the default lenguaje • Faster turn around on results • More accurate data • Better response rate • More honest opinions • Takes advantage of customer waiting time • Timely, Timely meaningful & specific data upon which to base decisions decisions. • Statistical values and advanced analysis available • Analyst back up at USA headquarters Leading to “SMART DECISION MAKING” L di t
  • 14. EASILY SHAPE FUTURE SUCCESS WITH VISION MARKETING SERVICES Market Intelligence + Customer Care Know TODAY what will shape your future Who? What? Where? When? Why? How?
  • 15. GENERATORS FOR FUTURE SUCCESS Market Intelligence & Early Trend Recognition Efficient, Customer- friendly organization Products & Service Mix on Target
  • 16. CONCLUCION • Whatever your line of business is, you need information on your customers and prospects. What are they thinking and what makes them buy? Are they really happy with your products and services? Is your business heading in the right direction? Which products should you promote, offer or introduce? How effective i your advertising? A ff ti is d ti i ? Are you f lfilli fulfilling th expectations of your the t ti f customers? • Answers to above and other questions can be easily obtained. We can help you find answers for anything you want to know, position, profile or grow your business. b i • You will have marketing measuring tools like no other company can provide HANDS ON DEMO TO FOLLOW !!!! For use of VMS only Prepared by: VISION MARKETING SERVICES, STANLEY DE MARCHENA. TEL (297) 731-2000 “All rights reserved”
  • 17. THE END VISION MARKETING SERVICES YOUR SOLE SUPPLIER FOR REAL MARKET INTELLIGENCE Contact; Vision Marketing Services HANDS ON DEMO TO FOLLOW !!!! Stanley De Marchena y Tel (297) 731-2000 For use of VMS only “All rights reserved”