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Banks and EMV
Monday, March 11

Moderator: Rakesh Mirajkar, Capital One
Panelist: Richard Parry. JPM Chase
           Stephanie Ericksen, Visa
           Mario Blanchette. RBC
EMV - transactions




• http://www.youtube.com/watch?feature=player_embedde
  d&v=869Fc1nFQBM

                                                        2
An EMV CHIP is like a computer embedded in your
card, which has the ability to process data and
information

                                       • The term “Chip and PIN” is a misnomer: PIN is not
                                         always required by EMV or Chip cards
                                           – Online PIN: encrypted by PIN pad and sent online to
                                             the issuer host for validation. ATMs typically require
                                             online PIN
                                           – Offline PIN: sent directly to chip card for validation by
                                             chip – PIN never sent to host, only result is sent
                                           – Signature only: Card prompts terminal to print receipt
                                             or capture signature


                                       • Chip protects from counterfeit fraud by introducing
                                         dynamic values that change with each transaction
              EMV CHIP
                                       • PIN protects from lost and stolen by verifying
 Unlike mag stripes, EMV cards store     correct cardholder is using the card
 card information on the microchip
 embedded in the card
Visa, MasterCard, Discover & Amex have
   announced EMV conversion timelines
Milestones                            Key Dates         Visa         MasterCard        Discover   American Express

PCI annual validation relief for      Oct 2012          Y            Y                 Tba        N
qualifying merchants                  Oct 2013                                                    Y
PCI account data compromise relief
75%-50%                               Oct 2013          N            Y                 Tba        N
95%-100%                              Oct 2015          N            Y                 tba        N
Acquired / Sub – processor chip       April 2013        Y            Y                 Y          Y
data mandate
Counterfeit Liability Shift           Oct 2015          Y            Y                 Tba        Y
(excl fuel dispensers)
ATM counterfeit liability shift                         Y (October   Y Cross border    Tba        N
                                                        2017)        Maestro (April
                                                                     2013), Domestic
                                                                     (Oct 2016)


Lost or stolen Liability shift        Oct 2015          N            Y                 Tba        N

Counterfeit liability shift for       Oct 2017          Y            Y                 Tba        Y
automated fuel dispensers
Lost and Stolen Liability shift for   Oct 2017          N            Y                 Tba
automated fuel dispensers

 Source: Smart Card Alliance Payment Council Analysis
Counterfeit fraud has gone down dramatcially in
regions that have implemented EMV

                                                 UK Counterfeit Fraud

                   180                                                         169.8
                         160.4
                   160           148.5
                                                                       144.3
                   140                           129.7

                   120                   110.6
      £ millions




                                                         96.8   98.6
                   100
                                                                                       80.9
                    80

                    60                                                                        47.6
                                                                                                     36.1
                    40

                    20

                     0
                         2001 2002       2003 2004       2005   2006 2007      2008 2009      2010 2011



Source: Financial Fraud Action UK 2012 report
Various dimensions of EMV discussion




                     Customer               Implementation       Operational
Risks post EMV
                     Experience               challenges           issues


• Fraud migration   • Customer education    • Implementation   • EMV business case
• Magnetic stripe   • Merchant role           setbacks         • Data
  fallback          • Customer complaints                      • New process
Questions…




             Questions?

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Summit Keynote: Banks and EMV

  • 1. Banks and EMV Monday, March 11 Moderator: Rakesh Mirajkar, Capital One Panelist: Richard Parry. JPM Chase Stephanie Ericksen, Visa Mario Blanchette. RBC
  • 2. EMV - transactions • http://www.youtube.com/watch?feature=player_embedde d&v=869Fc1nFQBM 2
  • 3. An EMV CHIP is like a computer embedded in your card, which has the ability to process data and information • The term “Chip and PIN” is a misnomer: PIN is not always required by EMV or Chip cards – Online PIN: encrypted by PIN pad and sent online to the issuer host for validation. ATMs typically require online PIN – Offline PIN: sent directly to chip card for validation by chip – PIN never sent to host, only result is sent – Signature only: Card prompts terminal to print receipt or capture signature • Chip protects from counterfeit fraud by introducing dynamic values that change with each transaction EMV CHIP • PIN protects from lost and stolen by verifying Unlike mag stripes, EMV cards store correct cardholder is using the card card information on the microchip embedded in the card
  • 4. Visa, MasterCard, Discover & Amex have announced EMV conversion timelines Milestones Key Dates Visa MasterCard Discover American Express PCI annual validation relief for Oct 2012 Y Y Tba N qualifying merchants Oct 2013 Y PCI account data compromise relief 75%-50% Oct 2013 N Y Tba N 95%-100% Oct 2015 N Y tba N Acquired / Sub – processor chip April 2013 Y Y Y Y data mandate Counterfeit Liability Shift Oct 2015 Y Y Tba Y (excl fuel dispensers) ATM counterfeit liability shift Y (October Y Cross border Tba N 2017) Maestro (April 2013), Domestic (Oct 2016) Lost or stolen Liability shift Oct 2015 N Y Tba N Counterfeit liability shift for Oct 2017 Y Y Tba Y automated fuel dispensers Lost and Stolen Liability shift for Oct 2017 N Y Tba automated fuel dispensers Source: Smart Card Alliance Payment Council Analysis
  • 5. Counterfeit fraud has gone down dramatcially in regions that have implemented EMV UK Counterfeit Fraud 180 169.8 160.4 160 148.5 144.3 140 129.7 120 110.6 £ millions 96.8 98.6 100 80.9 80 60 47.6 36.1 40 20 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: Financial Fraud Action UK 2012 report
  • 6. Various dimensions of EMV discussion Customer Implementation Operational Risks post EMV Experience challenges issues • Fraud migration • Customer education • Implementation • EMV business case • Magnetic stripe • Merchant role setbacks • Data fallback • Customer complaints • New process
  • 7. Questions… Questions?