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GOHEL VISHAL. H 
LECTURER OF COMPUTER DEPT. 
GOVERNMENT POLYTECHNIC BHUJ 
9638893297 
Chapter 12 Slide 1 of 11
Modems 
Chapter 12
Objectives 
Identify the features of a modem 
Discuss the working of a modem 
Explain the different types of modems 
Discuss about the modem standards and 
protocols 
Install and configure a modem 
Test a modem 
Troubleshoot a modem 
Chapter 12 Slide 3 of 11
Modem 
Is a short form for Modulator/Demodulator 
The process of converting binary 
information into analog signals is called 
modulation and process of converting 
analog signal back to binary information is 
called demodulation 
Enables a computer to transfer data over the 
telephone or cable lines 
Chapter 12 Slide 4 of 11
Features of a Modem 
Transmission speed – high data transmission rate 
can be achieved by compressing the data 
Voice or Data communication - 
Data compression – if the modem is trying to 
compress data that is already compressed, the 
compression will be less efficient 
Auto answering 
Fax capability 
Chapter 12 Slide 5 of 11
Working of a Modem 
Software in computer activates modem, which 
listens for dial tone on phone line 
Modem dials a specified number 
Modem at receiving end answers call and 
sends out a signal 
Modem at sending end converts digital signals 
to analog signals 
Modem at receiving end converts analog 
signals back to digital signals 
Chapter 12 Slide 6 of 11
Basic Types of Modems 
 Internal - A modem card that 
you can plug into an 
expansion slot on the 
motherboard. It is advisable to 
remove the telephone line 
when not used 
 External - Connected to the 
PC through a cable, which is 
plugged into serial port on the 
back of the system unit. 
Internal Modem 
External Modem 
Chapter 12 Slide 7 of 11
Types of Modems - I 
 56K Modem - A traditional modem is used to connect end users 
from home or small businesses to an ISP. A development in the 
modem is 56K modem (DTR is 56 Kbps) which uses the 
existing telephone line. The subscriber is connected to the 
switching station of the telephone company. The connection 
from the switching station to the ISP computer (server) is used 
by the subscriber. 
 X2 Modem – US robotics developed X2 technology to transmit 
data at the speed of 56 Kbps over plain old telephone service 
(POTS). Limitations: DTR is 40kbps from your computer to dial 
up server and ISP modem must support V.90 standard 
 V.90 Modem - Built with an assumption that one end of a 
modem session has a pure digital connection to the telephone 
line and DTR is 56 kbps 
Chapter 12 Slide 8 of 11
Types of Modems - II 
 ISDN Modem - Enables to send data, voice, and video over 
digital telephone lines or over an ordinary telephone wire. 
DTR is 64 kbps and requires ISDN adapter to perform 
conversion between digital and analog signal 
 DSL Modem - Carries both voice and data at the same time. 
It’s a high speed connection that allows the phone wires to 
transmit modulated digital content at high speed 
 ADSL Modem - ADSL (Asymmetric Digital Subscriber 
Line) is a high speed data communication technology. It 
allows you to transmit digital information at a high 
bandwidth using existing copper telephone lines. ADSL is an 
"always on" service (as long as your computer is powered 
on); this allows you to leave the downloading of larger files 
to continue without you. The data stream speed of ADSL is 
from 512 kbps to 8 Mbps. 
Chapter 12 Slide 9 of 11
Types of Modems - III 
 USB Modem - The modem has USB connector at one end 
and RJ-11 connector at other end or SIM card based. In 
case of wireless, modern USB modem, it comes along with 
a SIM card in your laptop/desktop (in USB Slot). 
 Data Card - Now a days data cards are used with PCs and 
Laptops to provide mobile wireless Internet access and 
come with a SIM card. There are many companies which 
provide this facility such as Airtel, Tata Indicom, BSNL 
and, Reliance 
 Cable Modem – Transfers data much faster than the 
regular telephone modems, ISDN modems, and DSL 
modems. External cable modem is connected to either 
Ethernet card or USB port on the computer. Communicates 
with a Cable Modem Termination System (CMTS) at the 
local cable TV company office 
Chapter 12 Slide 10 of 11
LEDs on External Modem 
AA – Auto Answer 
CD – Carrier Detect 
RD – Receive Data 
SD – Send Data 
TR – Terminal Ready (Same DTR) 
CS – Clear to Send 
ARQ – Error Control 
OH – Off Hook 
MR – Modem Ready 
Chapter 12 Slide 11 of 11
Modem Modulation Standards 
Two modems 
communicating with 
each other must 
support same 
modulation standards 
Standard Description 
V.32bis Supports full-duplex transmission at a speed of 
up to 14,000 bps 
V.34 Supports full-duplex transmission at a speed of 
up to 28,800 bps 
V.42 Regulates error-detection for high-speed modems. 
This standard enables modems to work 
with both, digital and analog phone lines. 
V.42bis Used for data compression that enables to 
transmit data at a speed of up to 34,000 bps 
X2 Supports data transmission at a speed of up to 56 
Kbps 
V.90 Integrates both K56Flex and X2 standards into 
one 
V.92 Provides features such as: 
 Modem on hold – Enables to suspend the 
data call made by the user and answer to an 
inbound call 
 Quick connect – Enables to reduce the 
connection time by remembering the line 
conditions to the dial-up server 
 V.PCM-Upstream – Enables faster 
upstream communication at a speed of up 
to 48,000 bps. 
Chapter 12 Slide 12 of 11
Best practices and Precautions while installing 
a Modem 
 Best Practices 
• Read the modem documentation before installing a 
modem 
 Precautions 
• Wear an anti-static wristband 
• Ensure the computer is switched off and unplug the power 
cord from the wall socket 
• Disconnect all the peripheral devices attached to the 
computer 
Chapter 12 Slide 14 of 11
Installing a Modem and Configuring the 
Modem and show from CBT 
Test Modem 
Chapter 12 Slide 15 of 11
Troubleshooting Modems 
The external modem is not working 
The external modem is not receiving the 
command 
The modem dials but does not connect 
The modem does not get a dial tone 
Modem is busy or not responding 
Chapter 12 Slide 16 of 11
Summary - I 
 Modem is a communication device that enables a computer to 
transfer data over the telephone or cable lines 
 Data transmission speed, data compression, data or voice 
communication, fax capability are the most common features 
of a modem 
 An internal modem is a modem card that you can plug into an 
expansion slot on the motherboard 
 An external modem is connected to the PC through a cable, 
which is plugged into serial port on the back of the system 
unit 
Chapter 12 Slide 17 of 11
Summary - II 
 X2 technology transmits data at the speed of 56 Kbps because 
of the high-speed digital lines connected to most phone 
switching stations 
 V.90 technology was built with an assumption that one end of 
a modem session has a pure digital connection to the 
telephone line 
 Integrated Services Digital Network (ISDN) is a set of 
international communication standard for transmitting digital 
data over a telephone line 
 DSL needs a device called DSL modem to convert digital 
signals to analog signals and analog signals back to the digital 
signals 
Chapter 12 Slide 18 of 11
Summary - III 
A cable modem is a device that enables to connect 
a PC to the cable TV line. 
Modem protocols are used to transfer data over a 
telephone line. 
Configuring a modem helps to modify the 
properties of the modem 
AT commands are used to communicate directly 
with the modem. 
Troubleshooting modem enables to solve the 
problems 
Chapter 12 Slide 19 of 11

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MODEM INTERNAL AND EXTERNAL

  • 1. GOHEL VISHAL. H LECTURER OF COMPUTER DEPT. GOVERNMENT POLYTECHNIC BHUJ 9638893297 Chapter 12 Slide 1 of 11
  • 3. Objectives Identify the features of a modem Discuss the working of a modem Explain the different types of modems Discuss about the modem standards and protocols Install and configure a modem Test a modem Troubleshoot a modem Chapter 12 Slide 3 of 11
  • 4. Modem Is a short form for Modulator/Demodulator The process of converting binary information into analog signals is called modulation and process of converting analog signal back to binary information is called demodulation Enables a computer to transfer data over the telephone or cable lines Chapter 12 Slide 4 of 11
  • 5. Features of a Modem Transmission speed – high data transmission rate can be achieved by compressing the data Voice or Data communication - Data compression – if the modem is trying to compress data that is already compressed, the compression will be less efficient Auto answering Fax capability Chapter 12 Slide 5 of 11
  • 6. Working of a Modem Software in computer activates modem, which listens for dial tone on phone line Modem dials a specified number Modem at receiving end answers call and sends out a signal Modem at sending end converts digital signals to analog signals Modem at receiving end converts analog signals back to digital signals Chapter 12 Slide 6 of 11
  • 7. Basic Types of Modems  Internal - A modem card that you can plug into an expansion slot on the motherboard. It is advisable to remove the telephone line when not used  External - Connected to the PC through a cable, which is plugged into serial port on the back of the system unit. Internal Modem External Modem Chapter 12 Slide 7 of 11
  • 8. Types of Modems - I  56K Modem - A traditional modem is used to connect end users from home or small businesses to an ISP. A development in the modem is 56K modem (DTR is 56 Kbps) which uses the existing telephone line. The subscriber is connected to the switching station of the telephone company. The connection from the switching station to the ISP computer (server) is used by the subscriber.  X2 Modem – US robotics developed X2 technology to transmit data at the speed of 56 Kbps over plain old telephone service (POTS). Limitations: DTR is 40kbps from your computer to dial up server and ISP modem must support V.90 standard  V.90 Modem - Built with an assumption that one end of a modem session has a pure digital connection to the telephone line and DTR is 56 kbps Chapter 12 Slide 8 of 11
  • 9. Types of Modems - II  ISDN Modem - Enables to send data, voice, and video over digital telephone lines or over an ordinary telephone wire. DTR is 64 kbps and requires ISDN adapter to perform conversion between digital and analog signal  DSL Modem - Carries both voice and data at the same time. It’s a high speed connection that allows the phone wires to transmit modulated digital content at high speed  ADSL Modem - ADSL (Asymmetric Digital Subscriber Line) is a high speed data communication technology. It allows you to transmit digital information at a high bandwidth using existing copper telephone lines. ADSL is an "always on" service (as long as your computer is powered on); this allows you to leave the downloading of larger files to continue without you. The data stream speed of ADSL is from 512 kbps to 8 Mbps. Chapter 12 Slide 9 of 11
  • 10. Types of Modems - III  USB Modem - The modem has USB connector at one end and RJ-11 connector at other end or SIM card based. In case of wireless, modern USB modem, it comes along with a SIM card in your laptop/desktop (in USB Slot).  Data Card - Now a days data cards are used with PCs and Laptops to provide mobile wireless Internet access and come with a SIM card. There are many companies which provide this facility such as Airtel, Tata Indicom, BSNL and, Reliance  Cable Modem – Transfers data much faster than the regular telephone modems, ISDN modems, and DSL modems. External cable modem is connected to either Ethernet card or USB port on the computer. Communicates with a Cable Modem Termination System (CMTS) at the local cable TV company office Chapter 12 Slide 10 of 11
  • 11. LEDs on External Modem AA – Auto Answer CD – Carrier Detect RD – Receive Data SD – Send Data TR – Terminal Ready (Same DTR) CS – Clear to Send ARQ – Error Control OH – Off Hook MR – Modem Ready Chapter 12 Slide 11 of 11
  • 12. Modem Modulation Standards Two modems communicating with each other must support same modulation standards Standard Description V.32bis Supports full-duplex transmission at a speed of up to 14,000 bps V.34 Supports full-duplex transmission at a speed of up to 28,800 bps V.42 Regulates error-detection for high-speed modems. This standard enables modems to work with both, digital and analog phone lines. V.42bis Used for data compression that enables to transmit data at a speed of up to 34,000 bps X2 Supports data transmission at a speed of up to 56 Kbps V.90 Integrates both K56Flex and X2 standards into one V.92 Provides features such as:  Modem on hold – Enables to suspend the data call made by the user and answer to an inbound call  Quick connect – Enables to reduce the connection time by remembering the line conditions to the dial-up server  V.PCM-Upstream – Enables faster upstream communication at a speed of up to 48,000 bps. Chapter 12 Slide 12 of 11
  • 13. Best practices and Precautions while installing a Modem  Best Practices • Read the modem documentation before installing a modem  Precautions • Wear an anti-static wristband • Ensure the computer is switched off and unplug the power cord from the wall socket • Disconnect all the peripheral devices attached to the computer Chapter 12 Slide 14 of 11
  • 14. Installing a Modem and Configuring the Modem and show from CBT Test Modem Chapter 12 Slide 15 of 11
  • 15. Troubleshooting Modems The external modem is not working The external modem is not receiving the command The modem dials but does not connect The modem does not get a dial tone Modem is busy or not responding Chapter 12 Slide 16 of 11
  • 16. Summary - I  Modem is a communication device that enables a computer to transfer data over the telephone or cable lines  Data transmission speed, data compression, data or voice communication, fax capability are the most common features of a modem  An internal modem is a modem card that you can plug into an expansion slot on the motherboard  An external modem is connected to the PC through a cable, which is plugged into serial port on the back of the system unit Chapter 12 Slide 17 of 11
  • 17. Summary - II  X2 technology transmits data at the speed of 56 Kbps because of the high-speed digital lines connected to most phone switching stations  V.90 technology was built with an assumption that one end of a modem session has a pure digital connection to the telephone line  Integrated Services Digital Network (ISDN) is a set of international communication standard for transmitting digital data over a telephone line  DSL needs a device called DSL modem to convert digital signals to analog signals and analog signals back to the digital signals Chapter 12 Slide 18 of 11
  • 18. Summary - III A cable modem is a device that enables to connect a PC to the cable TV line. Modem protocols are used to transfer data over a telephone line. Configuring a modem helps to modify the properties of the modem AT commands are used to communicate directly with the modem. Troubleshooting modem enables to solve the problems Chapter 12 Slide 19 of 11