SlideShare a Scribd company logo
1 of 13
ROLE OF MARKETING
COMMUNICATIONS
The Role of Marketing
Communications
Marketing communications are the means
by which firms attempt to inform, Persuade,
and remind consumers (directly or indirectly)
about the products and brands that they sell.
Changing
Marketing
Communications
Environment
Marketing
Communications’
Prime Contributions
• Brand Equity
• Sales
Brand Equity
A brand is a logo, symbol, or name associated
with a product. The impact that a brand has on
consumer purchases or perceptions about a
product is known as brand equity.
Brand
Equity
Brand
Awareness
Perceived
Quality
Brand
Loyalty
Brand
Identity
Brand
Association
Ch16 role of marketing communications
Ch16 role of marketing communications
Ch16 role of marketing communications

More Related Content

What's hot

How is brand equity built, measured, and managed?
How is brand equity built, measured, and managed?How is brand equity built, measured, and managed?
How is brand equity built, measured, and managed?Sameer Mathur
 
Marketing and Communications Channel Mix
Marketing and Communications Channel MixMarketing and Communications Channel Mix
Marketing and Communications Channel Mixeschonher
 
BRAND EQUITY MEASUREMENT
BRAND EQUITY MEASUREMENTBRAND EQUITY MEASUREMENT
BRAND EQUITY MEASUREMENTRUPAM BOSE
 
Rodan and Fields Business Opportunity
Rodan and Fields Business OpportunityRodan and Fields Business Opportunity
Rodan and Fields Business OpportunityBonnie Rae
 
The 4 p's of marketing mix
The 4 p's of marketing mixThe 4 p's of marketing mix
The 4 p's of marketing mixemartinez4
 
Chapter 5- Brand management: Designing marketing programs to build brand equity
Chapter 5- Brand management: Designing marketing programs to build brand equityChapter 5- Brand management: Designing marketing programs to build brand equity
Chapter 5- Brand management: Designing marketing programs to build brand equityPhat Ngoc NGUYEN
 
Advertising i marketing
Advertising i   marketingAdvertising i   marketing
Advertising i marketingjuw123
 
What is brand, and how does branding work?
What is brand, and how does branding work?What is brand, and how does branding work?
What is brand, and how does branding work?Sameer Mathur
 
Principles of Marketing Ch 10
Principles of Marketing Ch 10Principles of Marketing Ch 10
Principles of Marketing Ch 10Grace de Ramos
 
Aqa bus2-marketingmixintro
Aqa bus2-marketingmixintroAqa bus2-marketingmixintro
Aqa bus2-marketingmixintroPeter Sammons
 
Developing a brand equity measurement and management system
Developing a brand equity measurement and management systemDeveloping a brand equity measurement and management system
Developing a brand equity measurement and management systemYogesh Kakra
 
Marketing mix
Marketing mixMarketing mix
Marketing mixAdam Tacy
 
Measuring brand equity
Measuring brand equityMeasuring brand equity
Measuring brand equitySameer Mathur
 

What's hot (18)

How is brand equity built, measured, and managed?
How is brand equity built, measured, and managed?How is brand equity built, measured, and managed?
How is brand equity built, measured, and managed?
 
Marketing mix
Marketing mixMarketing mix
Marketing mix
 
Marketing and Communications Channel Mix
Marketing and Communications Channel MixMarketing and Communications Channel Mix
Marketing and Communications Channel Mix
 
BRAND EQUITY MEASUREMENT
BRAND EQUITY MEASUREMENTBRAND EQUITY MEASUREMENT
BRAND EQUITY MEASUREMENT
 
Rodan and Fields Business Opportunity
Rodan and Fields Business OpportunityRodan and Fields Business Opportunity
Rodan and Fields Business Opportunity
 
The 4 p's of marketing mix
The 4 p's of marketing mixThe 4 p's of marketing mix
The 4 p's of marketing mix
 
Chapter 5- Brand management: Designing marketing programs to build brand equity
Chapter 5- Brand management: Designing marketing programs to build brand equityChapter 5- Brand management: Designing marketing programs to build brand equity
Chapter 5- Brand management: Designing marketing programs to build brand equity
 
Advertising i marketing
Advertising i   marketingAdvertising i   marketing
Advertising i marketing
 
What is brand, and how does branding work?
What is brand, and how does branding work?What is brand, and how does branding work?
What is brand, and how does branding work?
 
MARKETING MIX 4ps
MARKETING MIX 4psMARKETING MIX 4ps
MARKETING MIX 4ps
 
Keller sbm3 10
Keller sbm3 10Keller sbm3 10
Keller sbm3 10
 
Marketing Mix
Marketing MixMarketing Mix
Marketing Mix
 
Principles of Marketing Ch 10
Principles of Marketing Ch 10Principles of Marketing Ch 10
Principles of Marketing Ch 10
 
Aqa bus2-marketingmixintro
Aqa bus2-marketingmixintroAqa bus2-marketingmixintro
Aqa bus2-marketingmixintro
 
CONSUMER BEHAVIOUR
CONSUMER BEHAVIOURCONSUMER BEHAVIOUR
CONSUMER BEHAVIOUR
 
Developing a brand equity measurement and management system
Developing a brand equity measurement and management systemDeveloping a brand equity measurement and management system
Developing a brand equity measurement and management system
 
Marketing mix
Marketing mixMarketing mix
Marketing mix
 
Measuring brand equity
Measuring brand equityMeasuring brand equity
Measuring brand equity
 

More from vignaesh

Information Technology Architecture in Supply Chain Management
Information Technology Architecture in Supply Chain ManagementInformation Technology Architecture in Supply Chain Management
Information Technology Architecture in Supply Chain Managementvignaesh
 
Prince rupert's drop
Prince rupert's dropPrince rupert's drop
Prince rupert's dropvignaesh
 
Viral Marketing Prezi
Viral Marketing PreziViral Marketing Prezi
Viral Marketing Prezivignaesh
 
Ch17 how can companies exploit the potential of public relations and publicity
Ch17 how can companies exploit the potential of public relations and publicityCh17 how can companies exploit the potential of public relations and publicity
Ch17 how can companies exploit the potential of public relations and publicityvignaesh
 
Ch17 what are the guidelines for effective brand-building events and experiences
Ch17 what are the guidelines for effective brand-building events and experiencesCh17 what are the guidelines for effective brand-building events and experiences
Ch17 what are the guidelines for effective brand-building events and experiencesvignaesh
 
Ch17 how should sales promotion decisions be made
Ch17 how should sales promotion decisions be madeCh17 how should sales promotion decisions be made
Ch17 how should sales promotion decisions be madevignaesh
 
Ch17 what steps are required in developing an advertisement program
Ch17 what steps are required in developing an advertisement programCh17 what steps are required in developing an advertisement program
Ch17 what steps are required in developing an advertisement programvignaesh
 
Branding yoga hbr case study
Branding yoga hbr case studyBranding yoga hbr case study
Branding yoga hbr case studyvignaesh
 
Ch16 what is an integrated marketing communications program
Ch16 what is an integrated marketing communications programCh16 what is an integrated marketing communications program
Ch16 what is an integrated marketing communications programvignaesh
 
Ch16 what is the communication mix
Ch16 what is the communication mixCh16 what is the communication mix
Ch16 what is the communication mixvignaesh
 
Ch16 developing effective marketing communications
Ch16 developing effective marketing communicationsCh16 developing effective marketing communications
Ch16 developing effective marketing communicationsvignaesh
 
Ch16 how does marketing communication work
Ch16 how does marketing communication workCh16 how does marketing communication work
Ch16 how does marketing communication workvignaesh
 
Presentation zen
Presentation zenPresentation zen
Presentation zenvignaesh
 
Intro to marketing
Intro to marketingIntro to marketing
Intro to marketingvignaesh
 

More from vignaesh (14)

Information Technology Architecture in Supply Chain Management
Information Technology Architecture in Supply Chain ManagementInformation Technology Architecture in Supply Chain Management
Information Technology Architecture in Supply Chain Management
 
Prince rupert's drop
Prince rupert's dropPrince rupert's drop
Prince rupert's drop
 
Viral Marketing Prezi
Viral Marketing PreziViral Marketing Prezi
Viral Marketing Prezi
 
Ch17 how can companies exploit the potential of public relations and publicity
Ch17 how can companies exploit the potential of public relations and publicityCh17 how can companies exploit the potential of public relations and publicity
Ch17 how can companies exploit the potential of public relations and publicity
 
Ch17 what are the guidelines for effective brand-building events and experiences
Ch17 what are the guidelines for effective brand-building events and experiencesCh17 what are the guidelines for effective brand-building events and experiences
Ch17 what are the guidelines for effective brand-building events and experiences
 
Ch17 how should sales promotion decisions be made
Ch17 how should sales promotion decisions be madeCh17 how should sales promotion decisions be made
Ch17 how should sales promotion decisions be made
 
Ch17 what steps are required in developing an advertisement program
Ch17 what steps are required in developing an advertisement programCh17 what steps are required in developing an advertisement program
Ch17 what steps are required in developing an advertisement program
 
Branding yoga hbr case study
Branding yoga hbr case studyBranding yoga hbr case study
Branding yoga hbr case study
 
Ch16 what is an integrated marketing communications program
Ch16 what is an integrated marketing communications programCh16 what is an integrated marketing communications program
Ch16 what is an integrated marketing communications program
 
Ch16 what is the communication mix
Ch16 what is the communication mixCh16 what is the communication mix
Ch16 what is the communication mix
 
Ch16 developing effective marketing communications
Ch16 developing effective marketing communicationsCh16 developing effective marketing communications
Ch16 developing effective marketing communications
 
Ch16 how does marketing communication work
Ch16 how does marketing communication workCh16 how does marketing communication work
Ch16 how does marketing communication work
 
Presentation zen
Presentation zenPresentation zen
Presentation zen
 
Intro to marketing
Intro to marketingIntro to marketing
Intro to marketing
 

Recently uploaded

DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategySouvikRay24
 
Jai Institute for Parenting Program Guide
Jai Institute for Parenting Program GuideJai Institute for Parenting Program Guide
Jai Institute for Parenting Program Guidekiva6
 
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdf
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdfDGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdf
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdfDemandbase
 
ASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationAli Raza
 
GreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionGreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionWilliam Barnes
 
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdfEastern Online-iSURVEY
 
Branding strategies of new company .pptx
Branding strategies of new company .pptxBranding strategies of new company .pptx
Branding strategies of new company .pptxVikasTiwari846641
 
Mastering SEO in the Evolving AI-driven World
Mastering SEO in the Evolving AI-driven WorldMastering SEO in the Evolving AI-driven World
Mastering SEO in the Evolving AI-driven WorldScalenut
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...Benjamin Szturmaj
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一s SS
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBalmerLawrie
 
DGTLmart : Digital Solutions for 4X Growth
DGTLmart  : Digital Solutions for 4X GrowthDGTLmart  : Digital Solutions for 4X Growth
DGTLmart : Digital Solutions for 4X Growthcsear2019
 
How To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdf
How To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdfHow To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdf
How To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdfSOFTTECHHUB
 
Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...ChesterYang6
 
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝soniya singh
 
Digital Marketing Spotlight: Lifecycle Advertising Strategies.pdf
Digital Marketing Spotlight: Lifecycle Advertising Strategies.pdfDigital Marketing Spotlight: Lifecycle Advertising Strategies.pdf
Digital Marketing Spotlight: Lifecycle Advertising Strategies.pdfDemandbase
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)Jomer Gregorio
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!dstvtechnician
 
Russian Call Girls Nagpur Swara 8617697112 Independent Escort Service Nagpur
Russian Call Girls Nagpur Swara 8617697112 Independent Escort Service NagpurRussian Call Girls Nagpur Swara 8617697112 Independent Escort Service Nagpur
Russian Call Girls Nagpur Swara 8617697112 Independent Escort Service NagpurCall girls in Ahmedabad High profile
 

Recently uploaded (20)

DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
 
Jai Institute for Parenting Program Guide
Jai Institute for Parenting Program GuideJai Institute for Parenting Program Guide
Jai Institute for Parenting Program Guide
 
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdf
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdfDGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdf
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdf
 
ASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationASO Process: What is App Store Optimization
ASO Process: What is App Store Optimization
 
GreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionGreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web Revolution
 
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
 
Branding strategies of new company .pptx
Branding strategies of new company .pptxBranding strategies of new company .pptx
Branding strategies of new company .pptx
 
Mastering SEO in the Evolving AI-driven World
Mastering SEO in the Evolving AI-driven WorldMastering SEO in the Evolving AI-driven World
Mastering SEO in the Evolving AI-driven World
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
 
DGTLmart : Digital Solutions for 4X Growth
DGTLmart  : Digital Solutions for 4X GrowthDGTLmart  : Digital Solutions for 4X Growth
DGTLmart : Digital Solutions for 4X Growth
 
How To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdf
How To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdfHow To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdf
How To Quickly Create Your Affiliate Site with Artificial Intelligence!.pdf
 
Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdf
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
 
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
 
Digital Marketing Spotlight: Lifecycle Advertising Strategies.pdf
Digital Marketing Spotlight: Lifecycle Advertising Strategies.pdfDigital Marketing Spotlight: Lifecycle Advertising Strategies.pdf
Digital Marketing Spotlight: Lifecycle Advertising Strategies.pdf
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!
 
Russian Call Girls Nagpur Swara 8617697112 Independent Escort Service Nagpur
Russian Call Girls Nagpur Swara 8617697112 Independent Escort Service NagpurRussian Call Girls Nagpur Swara 8617697112 Independent Escort Service Nagpur
Russian Call Girls Nagpur Swara 8617697112 Independent Escort Service Nagpur
 

Ch16 role of marketing communications