1. Enterprise-wide Information Systems
Class of
: 2013
Academic Year
: First
Course Code
: SL IT 502
Semester
: II
Credit
: 3
Sessions
: 30
AIM
To help students acquire basic understanding of enterprise wide business processes and their integration through IT
applications for competitive advantage. To enable the students, design and develop information systems using MSAccess.
LEARNING OUTCOMES :
At the end of the course, the student will be able to :
1. Demonstrate the understanding of process view of organization, its problems and need for re-engineering.
2. Apply database principles, in designing and developing information systems using MS-Access.
3. Identify and understand different enterprise applications like ERP, SCM, CRM and their integration for
gaining competitive advantage.
4. Describe current advancements in enterprise applications like Data Warehousing, Data Mining, Business
Intelligence and Green Computing
REFERENCE BOOKS
AUTHOR / PUBLICATION
MIS: Managing the Digital Firm
Latest Edn Laudon , K.C. / Laudon, J.P.
Prentice Hall
Enterprise Systems For Management
Latest Edition, Luvai .F. Motiwalla, Jeff
Thompson, Pearson Education.
Introduction to Database System
Latest Edition, C. J. Date
Modern Database Management
Latest Edition, Jeffery . A. Hoffer, Mary
Prescott, Heikki Topi, Prentice Hall
Microsoft Access ™ 2007 Plain and Simple
Frye, Curtis. Microsoft Press – 2007 (Plain
and Simple Series)
Enterprise Resource Planning
Mary Sumner. Pearson Education, LPE.
ERP Demystified
Latest Edition, Alexis Leon, WileyPublications
Concepts in Enterprise Resource Planning
Latest Edition, Brady, Monk and Wagner –
Thomson Learning
Supply Chain Management
Latest Edition, Sunil Chopra and Peter Meindl,
Prentice Hall
The CRM Handbook
Latest Edition, Jill Dyche

2. Detailed Syllabus
Process View of Organization: Introduction to
Business Process, Problems of functional division,
Business Process Re-engineering, Process redesign
and mapping
Database Management: Basic concepts, Data
Models, Advantages of Database Approach,
Overview of E-R Modeling, Data Flow Modelling,
Entity, Attributes, Relationships, key Concepts,
Normalization, Basic Normal Forms (restricted up to
3 NF), overview of SQL.
Suggested Schedule of Sessions
Topic
No. of
Sessions
Process View of Organization
2
Database management systems
4
Information System Development
4
MIS Building hands-on classroom exercise
4
MIS Project Execution
4
Resource Planning: Operational
advantage of enterprise wide applications, Overview
of Finance & Accounting, Manufacturing, Sales &
Distribution, HR modules, ERP-II
ERP
4
SCM Applications
2
Supply Chain Applications: Overview of Supply
CRM Applications
2
Integration among Enterprise Solutions
1
E-Business
1
Trends
2
Total
30
Information System Development: Database design
process, building Databases with MS-AccessImplementation and Presentation of MIS - Forms,
Queries and Reports. Imports and Export from /to
MS Access/ MS Excel.
Enterprise
and Demand Chains, SCM Framework, RFID in
SCM and how it aids in Business process re-design
and optimization, e-SCM
CRM Applications: Introduction to CRM
Applications, Growth of CRM Applications, CRM as
an enabler of Customer Centric Strategy, e-CRM.
Integration among enterprise solutions: Integration
of ERP, SCM and CRM applications
E-Business: E-Business models viz B2B, B2C,
C2C, E-Commerce
Trend: Data Warehousing, Data Mining, Business
Intelligence, Green Computing
Cases
Faculty will identify appropriate cases.
Project
Faculty will be identifying appropriate mini projects
to be done by the students, out-side the class room.
Students are required to do at least one project using
Microsoft Access tools.